It's always a long wait in line at this location. Seems like they value 'Skip the Dishes' orders more than they value their customers waiting patiently in long lineups. Their bakery racks are usually quite bare most of the time too. Need to be better prepared around their peaks times (lunchtime etc). Response to owner: not sure what more info you need ? I'm simply saying you need to keep your lines short and your bakery racks full. Customers waiting in line should be prioritized over 'Skip the Dishes'. A lot of the complaints here are very similar, and despite the responses from the owner, nothing has changed. Service is still slow, bakery racks are still empty and employees tend to be very rude.
Atmosphere: 3
Food: 3
Service: 2
Jess VanLieshout
This location is absolutely deplorable. No one knows where they’re suppose to be, no one moves with urgency, and you have cranky old ladies working here that argue with their clients, instead of doing their job. I work in this mall and this Tim’s location has always had a bad rep, but they are just getting worse and worse. Waiting 20 Mins for food when you only have a 30min break, (just like them i’m sure! ;)) and there was hardly a line to begin with, is unacceptable customer service. Do better, or get rid of the weak links in your establishment.
Atmosphere: 1
Food: 2
Service: 1
K S
Extremely slow service. Everytime we are in the mall there always seems to be a skeleton crew working. It would be a good idea for management to start booking in more people especially during the busy season to speed service up.
Atmosphere: 3
Food: 3
Service: 1
Akash Shukla
I went there on tuesday with only a few people waiting in the line. First of all, the lady that took my order was so rude and unprofessional, she didn't speak a single word during the time I ordered my drink and got the drink. She was always just waving and pointing around which was so rude. The staff was very unwelcoming and second with me being the only customer, they got my steep tea wrong and charged me for a vanilla shot that I never got in my tea. Never going back to this place. Tim Hortons, please hire better people 👎
Atmosphere: 1
Service: 1
Mike Strums
Amazing staff and management. Always quick and accurate, not to mention friendly! Come often and they always do great.
Atmosphere: 5
Food: 4
Service: 5
elehcar ykztorban
You will literally stare waiting for your food no matter what time of day. Staff are nice though.
Atmosphere: 2
Food: 3
Service: 2
rozhin jalal
Really bad but. Sooo bad
Atmosphere: 1
Food: 1
Service: 1
Debbie figg
awesome
Atmosphere: 5
Food: 5
Service: 5
Henry Wesley
Ice Capp
Atmosphere: 5
Food: 5
Service: 5
Pokyzard
30 degrees today and no water fountain in the entire mall. Ask the tim hortons workers if they could fill up my water bottle and they were kind enough to do so. Thank you!
Waited over 20 minutes for a wrap, only got food after multiple complaints in a food court with other options any other choice is a better one terrible food with long waits and bad service.
Atmosphere: 1
Food: 2
Service: 1
Rosie Taher
Fast service
Atmosphere: 5
Food: 5
Service: 5
joby thomas joby thomas
Staff is super rude
Service: 1
Prableen Nanda
This tim hortons is a scam. I ordered a chicken bowl and it was literally half empty. There was just one single piece of lettuce. I paid $10 for this. The chicken craveable had only 1 chicken strip. Plus employees are so freaking rude. One of them was even handling food without gloves. Unacceptable.
It's always a long wait in line at this location. Seems like they value 'Skip the Dishes' orders more than they value their customers waiting patiently in long lineups. Their bakery racks are usually quite bare most of the time too. Need to be better prepared around their peaks times (lunchtime etc).
Response to owner: not sure what more info you need ? I'm simply saying you need to keep your lines short and your bakery racks full. Customers waiting in line should be prioritized over 'Skip the Dishes'.
A lot of the complaints here are very similar, and despite the responses from the owner, nothing has changed. Service is still slow, bakery racks are still empty and employees tend to be very rude.
Atmosphere: 3
Food: 3
Service: 2
This location is absolutely deplorable. No one knows where they’re suppose to be, no one moves with urgency, and you have cranky old ladies working here that argue with their clients, instead of doing their job. I work in this mall and this Tim’s location has always had a bad rep, but they are just getting worse and worse. Waiting 20 Mins for food when you only have a 30min break, (just like them i’m sure! ;)) and there was hardly a line to begin with, is unacceptable customer service. Do better, or get rid of the weak links in your establishment.
Atmosphere: 1
Food: 2
Service: 1
Extremely slow service. Everytime we are in the mall there always seems to be a skeleton crew working. It would be a good idea for management to start booking in more people especially during the busy season to speed service up.
Atmosphere: 3
Food: 3
Service: 1
I went there on tuesday with only a few people waiting in the line. First of all, the lady that took my order was so rude and unprofessional, she didn't speak a single word during the time I ordered my drink and got the drink. She was always just waving and pointing around which was so rude. The staff was very unwelcoming and second with me being the only customer, they got my steep tea wrong and charged me for a vanilla shot that I never got in my tea. Never going back to this place. Tim Hortons, please hire better people 👎
Atmosphere: 1
Service: 1
Amazing staff and management. Always quick and accurate, not to mention friendly! Come often and they always do great.
Atmosphere: 5
Food: 4
Service: 5
You will literally stare waiting for your food no matter what time of day. Staff are nice though.
Atmosphere: 2
Food: 3
Service: 2
Really bad but. Sooo bad
Atmosphere: 1
Food: 1
Service: 1
awesome
Atmosphere: 5
Food: 5
Service: 5
Ice Capp
Atmosphere: 5
Food: 5
Service: 5
30 degrees today and no water fountain in the entire mall. Ask the tim hortons workers if they could fill up my water bottle and they were kind enough to do so. Thank you!
Atmosphere: 4
Food: 4
Service: 5
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Quick service
Atmosphere: 5
Food: 5
Service: 5
Waited over 20 minutes for a wrap, only got food after multiple complaints in a food court with other options any other choice is a better one terrible food with long waits and bad service.
Atmosphere: 1
Food: 2
Service: 1
Fast service
Atmosphere: 5
Food: 5
Service: 5
Staff is super rude
Service: 1
This tim hortons is a scam. I ordered a chicken bowl and it was literally half empty. There was just one single piece of lettuce. I paid $10 for this. The chicken craveable had only 1 chicken strip. Plus employees are so freaking rude. One of them was even handling food without gloves. Unacceptable.
Atmosphere: 2
Food: 2
Service: 1
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