Always under staffed and left to wait long times to recieve food. Rose the manager is rude and dismissive to not only the staff but to custumers as well. I'd avoid anything at this location. Unclean and unsanitary practices like unclean tables and minimal glove changes after cross contaminating by cash or touching multiple surfaces then touching food. Also this is the type of company to sell a chocolate frosty drink with no frosty mix in it and have to pay extra 0.30 cent to get frosty mix in a frosty drink. Minimal employers at one location and questionable quality of food that isnt that great when you get sick after eating a simple burger and fries that were rock hard and more than likely old fries . Freshness is not a strong suit at this location.
David Martin
Great service everytime I have visited. Thank you.
Caleb Teichroeb
I would rather eat off of there parking lot then there tables
Cassidy Andersson
Terrible experience. Drive thru took forever and when I got home my order was wrong. Left stuff in burger I asked for without and gave me a salad with no fork, dressing or croutons.
Sham Tech
Disappointed by Poor Customer Service at Wendy's
I recently visited a Wendy’s location and was very disappointed by the way I was treated. The staff was rude and unprofessional, showing no respect or courtesy. I had a simple question about my order, but instead of helping, the employee responded with an attitude and made me feel unwelcome.
Customer service is a key part of any restaurant experience, and unfortunately, Wendy’s failed in this area. It’s upsetting to be treated poorly when all you expect is decent service with your meal. I hope management takes steps to improve how their staff interacts with customers, because this kind of behavior drives people away.
I will think twice before returning to this location.
-
Warren Ward
The manager greeted me welcomingly and was very friendly throughout the exchange. There was a minor issue with the fountain drink machine that I informed the manager about. The food was alright 👍🏿. Nothing special, but also nothing wrong. It just wasn't thrilling.
Sarah Morley
The food is usually okay, however my order was missing items and there was a hole in the bottom of a cup and the drink spilled all over the food. The bacon was tough and kinda gross.
Brandon Kerr
Employees do multiple tasks without ever changing their gloves, may as well not wear them and just wash their hands
Bob Kuburov
Great food and service.
Ted Porter
They got my food and drink order wrong. The fries had some fries that were very over done, ended up throwing out half of them. The people were friendly and polite, which was a big plus. Other than putting pickles on my burger when I ordered no pickles and the person taking the order repeated it back to me, the burger was cooked well.
My order tasted very good. It was fresh with quality ingredients. Amazing customer service + staff. This is one of the best Wendy's i ever been too. I highly reccommend this location.
Jesse Merriam
This place I find is faster and more accurate than other Wendy's
Jeffrey Gagnon
Dining in or takeout, it's been a good experience at this location. The tables are clean and the area is comfortable. The food has always been done correctly and we've never had to turn around to fix anything from our takeouts. The area is easily accessed from wellington while traveling northbound, I've never tried accessing it any other way though and it seems like southbound might be challenging.
Daniel Cherry
DO NOT EAT HERE!!
I went through the drive thru for breakfast. The fritters were both cold and overcooked... Which was an impressive feat. That's not the reason I said in big bold letters not to eat here.
While waiting for my mediocre food, I watched someone loading trays of bacon into an oven. On TWO SEPARATE occasions a piece of bacon fell on the floor and I watched them pick it up and set it back on the tray before sliding it into the oven!! The manager was watching them do it and never tried to correct them, which means the employee must have been told to do it!!
I don't blame the employee for listening to management but it was DISGUSTING!!
I had to throw away my food. I was tempted to say something but I needed to continue on with my day.
Just gross!!
Madisen Barfoot
Waited in the drive thru for 10 minutes, while the employees chatted with a pedestrian who walked through the drive thru. Got my food, only to find a hair in the chicken wrap. The wrap was falling apart when i opened it, the hair was the icing on the cake. Do not recommend.
Always under staffed and left to wait long times to recieve food. Rose the manager is rude and dismissive to not only the staff but to custumers as well. I'd avoid anything at this location. Unclean and unsanitary practices like unclean tables and minimal glove changes after cross contaminating by cash or touching multiple surfaces then touching food. Also this is the type of company to sell a chocolate frosty drink with no frosty mix in it and have to pay extra 0.30 cent to get frosty mix in a frosty drink. Minimal employers at one location and questionable quality of food that isnt that great when you get sick after eating a simple burger and fries that were rock hard and more than likely old fries . Freshness is not a strong suit at this location.
Great service everytime I have visited. Thank you.
I would rather eat off of there parking lot then there tables
Terrible experience. Drive thru took forever and when I got home my order was wrong. Left stuff in burger I asked for without and gave me a salad with no fork, dressing or croutons.
Disappointed by Poor Customer Service at Wendy's
I recently visited a Wendy’s location and was very disappointed by the way I was treated. The staff was rude and unprofessional, showing no respect or courtesy. I had a simple question about my order, but instead of helping, the employee responded with an attitude and made me feel unwelcome.
Customer service is a key part of any restaurant experience, and unfortunately, Wendy’s failed in this area. It’s upsetting to be treated poorly when all you expect is decent service with your meal. I hope management takes steps to improve how their staff interacts with customers, because this kind of behavior drives people away.
I will think twice before returning to this location.
-
The manager greeted me welcomingly and was very friendly throughout the exchange. There was a minor issue with the fountain drink machine that I informed the manager about. The food was alright 👍🏿. Nothing special, but also nothing wrong. It just wasn't thrilling.
The food is usually
okay, however my order was missing items and there was a hole in the bottom of a cup and the drink spilled all over the food. The bacon was tough and kinda gross.
Employees do multiple tasks without ever changing their gloves, may as well not wear them and just wash their hands
Great food and service.
They got my food and drink order wrong. The fries had some fries that were very over done, ended up throwing out half of them. The people were friendly and polite, which was a big plus. Other than putting pickles on my burger when I ordered no pickles and the person taking the order repeated it back to me, the burger was cooked well.
Restaurantji Recommends
My order tasted very good. It was fresh with quality ingredients. Amazing customer service + staff. This is one of the best Wendy's i ever been too. I highly reccommend this location.
This place I find is faster and more accurate than other Wendy's
Dining in or takeout, it's been a good experience at this location. The tables are clean and the area is comfortable. The food has always been done correctly and we've never had to turn around to fix anything from our takeouts. The area is easily accessed from wellington while traveling northbound, I've never tried accessing it any other way though and it seems like southbound might be challenging.
DO NOT EAT HERE!!
I went through the drive thru for breakfast. The fritters were both cold and overcooked... Which was an impressive feat. That's not the reason I said in big bold letters not to eat here.
While waiting for my mediocre food, I watched someone loading trays of bacon into an oven. On TWO SEPARATE occasions a piece of bacon fell on the floor and I watched them pick it up and set it back on the tray before sliding it into the oven!! The manager was watching them do it and never tried to correct them, which means the employee must have been told to do it!!
I don't blame the employee for listening to management but it was DISGUSTING!!
I had to throw away my food. I was tempted to say something but I needed to continue on with my day.
Just gross!!
Waited in the drive thru for 10 minutes, while the employees chatted with a pedestrian who walked through the drive thru. Got my food, only to find a hair in the chicken wrap. The wrap was falling apart when i opened it, the hair was the icing on the cake. Do not recommend.
Loading...