Tim Hortons

678 Hwy 401 Westbound, Mallorytown
(613) 923-1200

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Hi
I am a truck driver actually my wallet is misplaced Tim Horton Manager is very humble. I order a coffee, but I don’t have a card so he pay a coffee for our pocket
Today’s time 4.30 I really respect him .
Second time in 3 months we stopped at this location in Kingston and the wait is one hour .It's a rest stop but more can be done to give better and faster service.I will walk with my thermos next time.
The steep tea was cold when I asked it was from a fresh pot they said yes. I opened the lid the color of tea was brownish vs pinkish that indicates tea was sitting in the pot.
When I looked over the counter they started a new pot which means my cup was the last one sitting there for longer than it should’ve.

This was second location I got stake steep tea this morning.
I think Tim Hortons should come up with a better process to discard older...

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