My son got a combo with chicken. He was shocked after counting only 5 small chunks for meat, which is half of they served previously. As a mom, I was not pleased my child was still hungry after spending all his lunch money. After calling Bourbon Street Grill at Markham mall... A few pieces of chicken short doesn't cost much to make but it is a big deal when your hungry. I was offered a top up of more chicken the next time my son orders ... which just misses the point. They didn't seem to understand the need to maintain consistency so customers don't feel shortchanged... I'm giving a 1 star review for the portion of the food received. Probably should have done another 1 star review for poor response to a customer complaint.
Atmosphere: 1
Food: 1
Service: 1
Dmg
Not sure why this place has bad rating But my experience was great today ; good amount of food for price (12.99) and it taste delicious actually ! Quick service ! Would try again :)
Atmosphere: 5
Food: 5
Service: 5
Pnr D
Always fresh with good service
Atmosphere: 5
Food: 5
Service: 5
buzzingbee
They're pretty stingy here and the bourbon chicken had a lot of fat and cartilage. I didnt end up finishing it cause of that reason and within 15min I was so nauseous im pretty sure I was gonna throw up, makes me wonder if i finished my meal if i actually would've. Usually have a good experience with bourbon street but this location just is not it. Avoid ⚠️
Food: 1
Tanush S
Not sure why this place has low rating, this is a good spot to do a quick, tasty & budget takeout.
Food: 5
Stan
It's nice and quick, but you sacrifice on quality. Food just sits there most of the time, and you almost always feel terrible after eating it
Kevin Cheung
It's ok. They don't scoop bigger rice portion for me, and it's a bit dry. Not bad over all
Atmosphere: 3
Food: 3
Service: 3
Tom G
This place needs to be closed down ASAP. They have put peoples health at risk since the food they serve isn't always the best. They even have had Health Violations.
the bourbon and blackened chicken are lowk good
Atmosphere: 5
Food: 4
Service: 5
Worst location, they skimp on everything
Atmosphere: 1
Food: 1
Service: 1
My son got a combo with chicken. He was shocked after counting only 5 small chunks for meat, which is half of they served previously. As a mom, I was not pleased my child was still hungry after spending all his lunch money. After calling Bourbon Street Grill at Markham mall... A few pieces of chicken short doesn't cost much to make but it is a big deal when your hungry. I was offered a top up of more chicken the next time my son orders ... which just misses the point. They didn't seem to understand the need to maintain consistency so customers don't feel shortchanged... I'm giving a 1 star review for the portion of the food received. Probably should have done another 1 star review for poor response to a customer complaint.
Atmosphere: 1
Food: 1
Service: 1
Not sure why this place has bad rating
But my experience was great today ;
good amount of food for price (12.99) and it taste delicious actually ! Quick service !
Would try again :)
Atmosphere: 5
Food: 5
Service: 5
Always fresh with good service
Atmosphere: 5
Food: 5
Service: 5
They're pretty stingy here and the bourbon chicken had a lot of fat and cartilage. I didnt end up finishing it cause of that reason and within 15min I was so nauseous im pretty sure I was gonna throw up, makes me wonder if i finished my meal if i actually would've. Usually have a good experience with bourbon street but this location just is not it. Avoid ⚠️
Food: 1
Not sure why this place has low rating, this is a good spot to do a quick, tasty & budget takeout.
Food: 5
It's nice and quick, but you sacrifice on quality. Food just sits there most of the time, and you almost always feel terrible after eating it
It's ok. They don't scoop bigger rice portion for me, and it's a bit dry. Not bad over all
Atmosphere: 3
Food: 3
Service: 3
This place needs to be closed down ASAP. They have put peoples health at risk since the food they serve isn't always the best. They even have had Health Violations.
Restaurantji Recommends
Recently FAILED health and safety standards. Staff does not wash hands and staff does not store food in safe temperature. Be careful.
I only get Mashed Potatoes & Black Pepper Beef. It is so delicious❤️❤️
They rise the price $1 to $1.50 just before then HST relief. Not a customer friendly business
Even by food court standards the food is pretty bland except the Jambalaya rice.
Portion size was okay for me but other reviews say it's decreased a lot. I do think the portion is small for it's price.
Food: 2
Even by food court standards the food is pretty bland except the Jambalaya rice.
Portion size was okay for me but other reviews say it's decreased a lot. I do think the portion is small for it's price.
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