Haidilao Hot Pot Markham

Heyson is the best server ever.

Food: 5

Service: 5

The atmosphere of this place is great. Service is fast and the wait staff are very courteous, not your typical rush rush Chinese experience. Food is fresh, you can tell the meat is high quality

Atmosphere: 5

Food: 5

Service: 5

Jeff and Wade provide the perfect service for us!!! Food is fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

The tomyum base is so yummy. Everything is fresh & tasty, kids love this place.

Atmosphere: 4

Food: 5

Service: 4

The food is reeaaaaallly good and the service is amazing! Ken was stellar 🤩!

Ken is goat #givekenbigraise

Service: 5

This has easily become my FAV place for hot pot!!! The food is consistently good & the quality is high. My parents who are generally very critical on food taste & quality agree that it is done well here. My hubby who used to hate hot pot now loves it after his visit here.

The service is top notch. There are special touches here such as aprons we can wear. This is good for me since I always end up splashing broth/food all over. They also give you baskets to put certain food items in so it doesn't get lost in the pot. Hair ties to keep your hair out of the way. They also do free manicures Monday through Thursday from 5 p.m. onwards but can't recall what time the lady there says it ends.

The ambiance is great here! High ceilings, bright and very spacious!

They also have secret codes you can tell them for free items.

Atmosphere: 5

Food: 5

Service: 5

A bit more pricey for hotpot but food and service is always good

Atmosphere: 5

Food: 5

Service: 5

Amazing service, amazing food. Everything comes SUPER quick. Will definitely be back!

We were served by Heyson and he was great- Very attentive and friendly. He went above and beyond for our table. Would come back again just for his service!

Atmosphere: 5

Food: 5

Service: 5

Edith was great and she made us feel so welcomed! This was our first time and she helped us from beginning to end! We even did one of the cheat codes! We will be back soon! 😄

Atmosphere: 5

Food: 5

Service: 5

Amazing experience at Haidilao! The food was delicious, the noodle show was super fun, and the highlight was the outstanding service from our server, Claudia. She was so kind, attentive, and made sure everything was perfect. Claudia truly went above and beyond—thank you for making our night so special!

Atmosphere: 5

Food: 5

Service: 5

The most relaxed in all locations, easy to find a parking lot. Service is always good

Great place!

Atmosphere: 5

Food: 5

Service: 5

We came here to celebrate our birthday. Big fans of the franchise but first time trying it outside of Asia. Impressed with the decoration and how they are able to keep it consistent and on brand half way around the world! The iPad menu order system is also the same… the prices are similar too but just in Canadian dollars! So yes, it’s a bit on the pricy side. The atmosphere and performances kind of make up for it. The nostalgia factor is huge for us and our family. Will be back in the future but definitely can’t afford to eat here as often as we did in Shanghai!

Atmosphere: 5

Food: 4

Service: 4