Went for the buns but loved the pudding even more! Matcha bun was deslish. Caramel pudding presents beautifully, in a decorative glass jar - tied with a string bow. YUM :)
Atmosphere: 5
Food: 5
Service: 5
Amy Y
Bought a cream bun set yesterday and was disappointed to find out I was misled about the taro mochi cream bun when I did ask the associate beforehand if they used real or artificial taro and her initial response was both but then she later clarified her answer to “it was real”. When I took a bite at home I discovered it was mostly artificial taro powder used with real taro chunks, which was also confirmed by checking the ingredients on the packaging. I would not have bought it if I wasn’t misled as I don’t like artificial taro flavour. I did enjoy the other cream bun flavours though. I did also find the potatoe croquette sandwich a little too bland for my liking. The standout was the hojicha pudding which I would totally recommend to anyone who enjoys hojicha.
Andrew Chang
Desserts to go
Atmosphere: 3
Food: 5
Service: 5
Evonne Tong
Came today there was young girl working at the moment, first time had the bad experience at Hattendo，not sure that girl is new or not in her mood, she was bad in English and so rude! I order the matcha almond tofu pudding, she spoke to me so loud said"has nut!" Excuse me?of course i know, but why would you talk to your customer another way like "this pudding with nut, are u okay for that?" I said i know, just one pls, she has no patient also,once collected my credit card payment, i said thank u, and she's no response.
it was only 12 at noon, how she can continue to work next few hours. Customer buy desserts for treat themselves for happy not for moody,also when i back to the office there is not even a spoon inside,how can i trusted her?she was not even ask with her bad attitude, it's also my fault,usually Hattendo staffs would ask or include with the take out.wish next customer good luck then
Atmosphere: 1
Food: 5
Service: 1
Clarissa S
Amazing! I tried the iced matcha latte and iced houjicha latte, it was my first time at this cafe and I loved both drinks. I never tried houjicha before but I was pleasantly surprised, it has the smell of coffee/black tea but has a completely different taste, almost nutty! The atmosphere is pleasant and welcoming.
The barista that served me was also extremely polite and helpful! I’d love to go Back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Houjicha Pudding, Matcha Cream Bun, Custard Cream Bun
Gardenia
The store looks nice, but why it costs almost $4 for a bun with cream? You can buy bag of that doft bun from Costco and fill in cream cheese yourself with total cost of 50cents
Atmosphere: 4
Food: 2
Service: 4
Shuyu Feng
If I can give a zero star, I would definitely give it! I spinned the prize of one box however the male staff insisted I only got the prize of one bun, and refusing to let me see the camera. Management, if you see this message, please reach out to me. The staff refused to give me management’s phone number so I am not able to reach out, but I am really frustrated as a customer. This is not how we are supposed to be treated!
Atmosphere: 1
Food: 1
Service: 1
justin rhey fremista
First time i ordered here today, i got 3 different flavors of cream bun and i recommend everyone to try them, i got strawberry, custard and chocolate, the buns taste good it taste similar to icecream buns theyre not too sweet and it has soo much fillings inside. The packaging of the buns and the place looks so cute such a warm and welcoming atmosphere, the service is good fast and straight forward. Will go back to try everything on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cream Bun, Custard Cream Bun
Rose G
We orded a box of cream buns (contains 6 buns), we thought we can pick our own flavors but it wasn’t allowed. I was excited for the custard, but it tastes almost nothing for me. I’ve got to try the chocolate and it was better than custard.
The store looks nice, but why it costs almost $4 for a bun with cream? You can buy bag of that doft bun from Costco and fill in cream cheese yourself with total cost of 50cents
Atmosphere: 4
Food: 2
Service: 4
Patrick Leong
Remember to check out their summer special.
Atmosphere: 5
Food: 5
Service: 5
Lexi
The new series of Sakura Yogurt Mousse is surprisingly bad; I can't believe it's salty, and the price is $16.99 before taxes.
Atmosphere: 1
Food: 1
Service: 1
Lyn C
Went it to get a hojicha latte today, May 28 at around 4:30PM, the girl was washing her hands and saw me, continued washing her hands without acknowledging me. She then turned around, no hi, hello or anything. I placed my order and when she gave me my drink, no thank you even. What a joke, no personality, nothing. Next time I will go to the Japanese cafes a block away than give my business here.
Atmosphere: 1
Food: 4
Service: 1
Lexie
The new series of Sakura Yogurt Mousse is surprisingly bad; I can't believe it's salty, and the price is $16.99 before taxes.
Food is okay
Atmosphere: 4
Food: 3
Service: 3
Went for the buns but loved the pudding even more! Matcha bun was deslish. Caramel pudding presents beautifully, in a decorative glass jar - tied with a string bow. YUM :)
Atmosphere: 5
Food: 5
Service: 5
Bought a cream bun set yesterday and was disappointed to find out I was misled about the taro mochi cream bun when I did ask the associate beforehand if they used real or artificial taro and her initial response was both but then she later clarified her answer to “it was real”. When I took a bite at home I discovered it was mostly artificial taro powder used with real taro chunks, which was also confirmed by checking the ingredients on the packaging. I would not have bought it if I wasn’t misled as I don’t like artificial taro flavour. I did enjoy the other cream bun flavours though. I did also find the potatoe croquette sandwich a little too bland for my liking. The standout was the hojicha pudding which I would totally recommend to anyone who enjoys hojicha.
Desserts to go
Atmosphere: 3
Food: 5
Service: 5
Came today there was young girl working at the moment, first time had the bad experience at Hattendo，not sure that girl is new or not in her mood, she was bad in English and so rude! I order the matcha almond tofu pudding, she spoke to me so loud said"has nut!" Excuse me?of course i know, but why would you talk to your customer another way like "this pudding with nut, are u okay for that?" I said i know, just one pls, she has no patient also,once collected my credit card payment, i said thank u, and she's no response.
it was only 12 at noon, how she can continue to work next few hours. Customer buy desserts for treat themselves for happy not for moody,also when i back to the office there is not even a spoon inside,how can i trusted her?she was not even ask with her bad attitude, it's also my fault,usually Hattendo staffs would ask or include with the take out.wish next customer good luck then
Atmosphere: 1
Food: 5
Service: 1
Amazing! I tried the iced matcha latte and iced houjicha latte, it was my first time at this cafe and I loved both drinks. I never tried houjicha before but I was pleasantly surprised, it has the smell of coffee/black tea but has a completely different taste, almost nutty! The atmosphere is pleasant and welcoming.
The barista that served me was also extremely polite and helpful! I’d love to go
Back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Houjicha Pudding, Matcha Cream Bun, Custard Cream Bun
The store looks nice, but why it costs almost $4 for a bun with cream? You can buy bag of that doft bun from Costco and fill in cream cheese yourself with total cost of 50cents
Atmosphere: 4
Food: 2
Service: 4
If I can give a zero star, I would definitely give it! I spinned the prize of one box however the male staff insisted I only got the prize of one bun, and refusing to let me see the camera. Management, if you see this message, please reach out to me. The staff refused to give me management’s phone number so I am not able to reach out, but I am really frustrated as a customer. This is not how we are supposed to be treated!
Atmosphere: 1
Food: 1
Service: 1
First time i ordered here today, i got 3 different flavors of cream bun and i recommend everyone to try them, i got strawberry, custard and chocolate, the buns taste good it taste similar to icecream buns theyre not too sweet and it has soo much fillings inside. The packaging of the buns and the place looks so cute such a warm and welcoming atmosphere, the service is good fast and straight forward. Will go back to try everything on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cream Bun, Custard Cream Bun
We orded a box of cream buns (contains 6 buns), we thought we can pick our own flavors but it wasn’t allowed. I was excited for the custard, but it tastes almost nothing for me. I’ve got to try the chocolate and it was better than custard.
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
The store looks nice, but why it costs almost $4 for a bun with cream? You can buy bag of that doft bun from Costco and fill in cream cheese yourself with total cost of 50cents
Atmosphere: 4
Food: 2
Service: 4
Remember to check out their summer special.
Atmosphere: 5
Food: 5
Service: 5
The new series of Sakura Yogurt Mousse is surprisingly bad; I can't believe it's salty, and the price is $16.99 before taxes.
Atmosphere: 1
Food: 1
Service: 1
Went it to get a hojicha latte today, May 28 at around 4:30PM, the girl was washing her hands and saw me, continued washing her hands without acknowledging me. She then turned around, no hi, hello or anything. I placed my order and when she gave me my drink, no thank you even. What a joke, no personality, nothing. Next time I will go to the Japanese cafes a block away than give my business here.
Atmosphere: 1
Food: 4
Service: 1
The new series of Sakura Yogurt Mousse is surprisingly bad; I can't believe it's salty, and the price is $16.99 before taxes.
Atmosphere: 1
Food: 1
Service: 1
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