Hazukido used to have good bubble tea but now their tea is water downed and their pearls are unevensized, tasteless and clumped together. So bad.
Then croissants are nice but not as good as when they first opened.
Atmosphere: 3
Food: 3
Service: 3
D Y
The service is good, but that doesn't cover the mediocre products priced at a premium. I visited in the morning when the croissants were freshly baked, supposedly at their best. However, they tasted no better than warming up a batch of Costco croissants at home. Aside from the plain croissant, the others were noticeably small. The only standout feature is the fancy packaging.
Atmosphere: 4
Food: 2
Service: 4
Christine yang
I feel like Hazukido should train their staff better: speak louder, confirm the order, and make sure they know how to make their tea. I was ordering one regular coffee milk tea no ice no sugar and one jasmine milk tea no ice no sugar with extra bubble, but they added ice to the warm one until I stopped and remind them in time. Later, they added the extra bubble to the coffee milk tea which originally has bubble inside already… They prefer arguing with me when I get my wrong order rather than redoing them… I was the only customer in there at that moment. This is the worst tea I have ever had and the service doesn’t deserve $12.56. I don’t wanna give shit to that green hand staff but the manager and the owner of this tea shop should train their staff properly. The croissants smell good but please don’t order any drink in here. The jasmine tea taster even more bitter than coffee. Amazing!
Atmosphere: 1
Food: 1
Service: 1
Ann H
The employees are friendly, kind, helpful, and amazing at this location. They're always smiling and welcoming. Plus, they don't mind going the extra mile for an order. The hazelnut, chocolate croissants, and chocolate croffles are the best! A must try every time! 🤗🤗🤗
Atmosphere: 5
Food: 5
Service: 5
Yvonne Ma
Amazing food. Friendly service. Pleasant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Stephen L
The croissants are delicious, but the MVP is Jeremy, who demonstrates extraordinary service. They were making batches of croissants and we asked if they were making the blueberry cheesecake - he made it for us! He also took the time to pick and wash the blueberries very thoroughly, and when the machine to put the plastic lid wasn’t working, he tried 3 times patiently to get it to work. Super patient, super friendly - hard to find people who care so much about their work nowadays!
Atmosphere: 5
Food: 5
Service: 5
Suu H.
Great service and yummy croissants! I got the brown sugar mochi croissant today and it was delicious, would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Jayce
Young lady was very sweet and helpful with dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Catherine Chiu
Store front looked decent. However, fruit wasn't fresh (ordered a strawberry black forest). It's pretty cold.
Ordered a drink as well. No options of ice and sugar level. Basically my whole cup was full of ice.
Tried to use a Presto card for 10% discount. First it was forgotten, then staff was confused when I showed her the app of the card.
Signed up to see new offers, but was told I couldn't use it until next visit. I am not sure about the details.
The store has a promo where you sign up as a member and get a pastry for $1. They will not make it known until AFTER check out. Pretty disappointed with that experience. The lack of transparency left a bad taste in my mouth. Will not come back
Soleil Mitchell
Very cute food options, and the deals are pretty cool too, $3 drink with any purchase?
Atmosphere: 5
Food: 5
Service: 5
kq3nn
I got the 3$ drink and the croissant offer with any purchase.
the cashier basically forced me to pay with the excuse of "we already made it" you should actually fire those people. its unethical and I can technically report this store too, to be fair. This can be considered as false advertisement, even though it was a good deal. I felt scammed after buying it, I'm never recommending my friends or family to come to this store. Even if the food is defent, it's not worth the attitude I receive and the service y'all provide.
Atmosphere: 1
Food: 2
Service: 1
Airiss Tsang
Eric and Sheen working today was very helpful and kind! Made the experience very pleasurable. Drinks were top quality and service extremely quick.
Clean, fresh premium quality n friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Croissant
Hazukido used to have good bubble tea but now their tea is water downed and their pearls are unevensized, tasteless and clumped together. So bad.
Then croissants are nice but not as good as when they first opened.
Atmosphere: 3
Food: 3
Service: 3
The service is good, but that doesn't cover the mediocre products priced at a premium. I visited in the morning when the croissants were freshly baked, supposedly at their best. However, they tasted no better than warming up a batch of Costco croissants at home. Aside from the plain croissant, the others were noticeably small. The only standout feature is the fancy packaging.
Atmosphere: 4
Food: 2
Service: 4
I feel like Hazukido should train their staff better: speak louder, confirm the order, and make sure they know how to make their tea. I was ordering one regular coffee milk tea no ice no sugar and one jasmine milk tea no ice no sugar with extra bubble, but they added ice to the warm one until I stopped and remind them in time. Later, they added the extra bubble to the coffee milk tea which originally has bubble inside already… They prefer arguing with me when I get my wrong order rather than redoing them… I was the only customer in there at that moment. This is the worst tea I have ever had and the service doesn’t deserve $12.56. I don’t wanna give shit to that green hand staff but the manager and the owner of this tea shop should train their staff properly. The croissants smell good but please don’t order any drink in here. The jasmine tea taster even more bitter than coffee. Amazing!
Atmosphere: 1
Food: 1
Service: 1
The employees are friendly, kind, helpful, and amazing at this location. They're always smiling and welcoming. Plus, they don't mind going the extra mile for an order.
The hazelnut, chocolate croissants, and chocolate croffles are the best! A must try every time! 🤗🤗🤗
Atmosphere: 5
Food: 5
Service: 5
Amazing food. Friendly service. Pleasant atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The croissants are delicious, but the MVP is Jeremy, who demonstrates extraordinary service. They were making batches of croissants and we asked if they were making the blueberry cheesecake - he made it for us! He also took the time to pick and wash the blueberries very thoroughly, and when the machine to put the plastic lid wasn’t working, he tried 3 times patiently to get it to work. Super patient, super friendly - hard to find people who care so much about their work nowadays!
Atmosphere: 5
Food: 5
Service: 5
Great service and yummy croissants! I got the brown sugar mochi croissant today and it was delicious, would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Young lady was very sweet and helpful with dietary restrictions
Atmosphere: 5
Food: 5
Service: 5
Store front looked decent. However, fruit wasn't fresh (ordered a strawberry black forest). It's pretty cold.
Ordered a drink as well. No options of ice and sugar level. Basically my whole cup was full of ice.
Tried to use a Presto card for 10% discount. First it was forgotten, then staff was confused when I showed her the app of the card.
Signed up to see new offers, but was told I couldn't use it until next visit. I am not sure about the details.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Vegetarian options: Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Strawberry Croissants, Butter Garlic Croissant
The store has a promo where you sign up as a member and get a pastry for $1. They will not make it known until AFTER check out. Pretty disappointed with that experience. The lack of transparency left a bad taste in my mouth. Will not come back
Very cute food options, and the deals are pretty cool too, $3 drink with any purchase?
Atmosphere: 5
Food: 5
Service: 5
I got the 3$ drink and the croissant offer with any purchase.
the cashier basically forced me to pay with the excuse of "we already made it" you should actually fire those people. its unethical and I can technically report this store too, to be fair. This can be considered as false advertisement, even though it was a good deal. I felt scammed after buying it, I'm never recommending my friends or family to come to this store. Even if the food is defent, it's not worth the attitude I receive and the service y'all provide.
Atmosphere: 1
Food: 2
Service: 1
Eric and Sheen working today was very helpful and kind! Made the experience very pleasurable. Drinks were top quality and service extremely quick.
Atmosphere: 5
Food: 5
Service: 5
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