Food quality is terrible. Very Expensive considering this is Pacific mall. Service is terrible. Staff is super rude. Kitchen does not look clean.
Went there three times during the last year because it used to be a good place.
It's not the place it used to be some years ago. Maybe it has news owners.
And on top of everything, super slow service!
Atmosphere: 1
Food: 1
Service: 1
May Bai
Japanese Express is my go-to spot for affordable and delicious sushi! They have so many options to choose from, which makes it perfect for everyone’s taste. It’s also an excellent place to order takeout for large gatherings!! The portions are generous, fresh, and always a hit with guests. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
두콩
Food is great! Service is great!
Atmosphere: 5
Food: 5
Service: 5
Tina Kang
Japanese Express is hands down our family’s favorite spot! Their food is always fresh and absolutely delicious. My kids will only eat sushi from here and it is their number one choice every time. The staff are always so friendly and welcoming, and the service is quick, which makes the experience even better.
They also have a wide variety of hot food that is just as tasty as their sushi, so there is something for everyone. Every time we visit P Mall, it has become a ritual for our family to stop by Japanese Express for a meal or snack. Highly recommend to anyone looking for quality food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5 Sushi \u0026 Maki Combo
Rachel
Service and food are amazing, always coming back to this place. They always throw in free onigiri for me too <3
Atmosphere: 5
Food: 5
Service: 5
arthika
great customer service honestly. We went to the onigiri shop right near them and they wouldn’t give us soy sauce after we purchased items from them. We went to this place and the worker was so sweet. will definitely purchase from them next time just because they were nice.
Atmosphere: 5
Food: 5
Service: 5
Tony Tran
NO WIFI. Food was great and came quickly. Cashier was nice and quick. Lots of parking. Food is a little pricy but it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Joey P
Solid place for sushi and Korean food! Reasonable prices. I like the buzzer so I can walk around while my food is being prepped. Staff is superb as well, they don’t rush you.
Atmosphere: 5
Food: 5
Service: 5
Christina D
Big portions and good quality.
ANA JESUSA canonizado
The food was very good. I forgot to take a photo on it coz it smells so good. The amount and the quality of the food for its price is superb. Staff were nice. This is my first time trying their food, and right now their teriyaki beef is my fave. Will definitely come back to try other menu.
Our first vegetarian Sushi experience with Japanese Experience and we all loved it! It was interesting to find Yam noodles, hot miso soup and delicious avocado and yam based Sushi.
Beck Raine
I don't eat at pacific mall often, because I don't usually get hungry there. Whenever I do I just find some dumplings from one of the food court places and call it a day. But yesterday I went looking around for something more, and this place caught my eye. I've always wanted to try katsu, and they had pork and chicken katsu. I bought the latter, and the combo came with a handful of delicious side dishes and miso soup to accompany the main batch of chicken katsu. The lady who took my order was really nice, and I didn't have to wait too long for my food. I like the little buzzer things they use to let you know when your foods ready. I'll definitely come back to this food place if I ever get hungry at the mall again.
Vegetarian options: They have veggie rolls, and veggie options for the other foods they have. I'm not vegan/vegetarian so I don't need these options, but some of my family members are so I like noticing the veggie options at food places I go to, in case they want anything.
Atmosphere: 4
Food: 5
Service: 5
Dar Deguzman
Japanese Express: Disappointing Changes in Quality and Value
Japanese Express used to be my go-to spot for delicious, affordable Japanese cuisine, but unfortunately, it’s not the same anymore. The prices have noticeably gone up, which would be fine if the food quality matched the increase—but it doesn’t.
The flavors that used to be rich and satisfying now feel bland and inconsistent. Portions seem smaller, and the freshness of the ingredients isn’t as impressive as it once was. It’s disappointing to see a place I once loved lose its charm.
While I understand that rising costs might lead to price adjustments, there’s no excuse for compromising on quality. Sadly, Japanese Express no longer feels worth the price. I hope they take customer feedback seriously and make improvements because it would be great to see this spot regain its former glory.
Ashley Cutie
Food was okay. I ordered spicy salmon roll. Didn’t scream to me as buy more. Overall okay
Food quality is terrible. Very Expensive considering this is Pacific mall.
Service is terrible. Staff is super rude.
Kitchen does not look clean.
Went there three times during the last year because it used to be a good place.
It's not the place it used to be some years ago. Maybe it has news owners.
And on top of everything, super slow service!
Atmosphere: 1
Food: 1
Service: 1
Japanese Express is my go-to spot for affordable and delicious sushi! They have so many options to choose from, which makes it perfect for everyone’s taste. It’s also an excellent place to order takeout for large gatherings!! The portions are generous, fresh, and always a hit with guests. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Food is great! Service is great!
Atmosphere: 5
Food: 5
Service: 5
Japanese Express is hands down our family’s favorite spot! Their food is always fresh and absolutely delicious. My kids will only eat sushi from here and it is their number one choice every time. The staff are always so friendly and welcoming, and the service is quick, which makes the experience even better.
They also have a wide variety of hot food that is just as tasty as their sushi, so there is something for everyone. Every time we visit P Mall, it has become a ritual for our family to stop by Japanese Express for a meal or snack. Highly recommend to anyone looking for quality food and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5 Sushi \u0026 Maki Combo
Service and food are amazing, always coming back to this place. They always throw in free onigiri for me too <3
Atmosphere: 5
Food: 5
Service: 5
great customer service honestly. We went to the onigiri shop right near them and they wouldn’t give us soy sauce after we purchased items from them. We went to this place and the worker was so sweet. will definitely purchase from them next time just because they were nice.
Atmosphere: 5
Food: 5
Service: 5
NO WIFI. Food was great and came quickly. Cashier was nice and quick. Lots of parking. Food is a little pricy but it was delicious.
Atmosphere: 5
Food: 5
Service: 5
Solid place for sushi and Korean food! Reasonable prices. I like the buzzer so I can walk around while my food is being prepped. Staff is superb as well, they don’t rush you.
Atmosphere: 5
Food: 5
Service: 5
Big portions and good quality.
The food was very good. I forgot to take a photo on it coz it smells so good. The amount and the quality of the food for its price is superb. Staff were nice. This is my first time trying their food, and right now their teriyaki beef is my fave. Will definitely come back to try other menu.
Restaurantji Recommends
Our first vegetarian Sushi experience with Japanese Experience and we all loved it! It was interesting to find Yam noodles, hot miso soup and delicious avocado and yam based Sushi.
I don't eat at pacific mall often, because I don't usually get hungry there. Whenever I do I just find some dumplings from one of the food court places and call it a day. But yesterday I went looking around for something more, and this place caught my eye. I've always wanted to try katsu, and they had pork and chicken katsu. I bought the latter, and the combo came with a handful of delicious side dishes and miso soup to accompany the main batch of chicken katsu. The lady who took my order was really nice, and I didn't have to wait too long for my food. I like the little buzzer things they use to let you know when your foods ready. I'll definitely come back to this food place if I ever get hungry at the mall again.
Vegetarian options: They have veggie rolls, and veggie options for the other foods they have. I'm not vegan/vegetarian so I don't need these options, but some of my family members are so I like noticing the veggie options at food places I go to, in case they want anything.
Atmosphere: 4
Food: 5
Service: 5
Japanese Express: Disappointing Changes in Quality and Value
Japanese Express used to be my go-to spot for delicious, affordable Japanese cuisine, but unfortunately, it’s not the same anymore. The prices have noticeably gone up, which would be fine if the food quality matched the increase—but it doesn’t.
The flavors that used to be rich and satisfying now feel bland and inconsistent. Portions seem smaller, and the freshness of the ingredients isn’t as impressive as it once was. It’s disappointing to see a place I once loved lose its charm.
While I understand that rising costs might lead to price adjustments, there’s no excuse for compromising on quality. Sadly, Japanese Express no longer feels worth the price. I hope they take customer feedback seriously and make improvements because it would be great to see this spot regain its former glory.
Food was okay. I ordered spicy salmon roll. Didn’t scream to me as buy more. Overall okay
Atmosphere: 3
Food: 3
Service: 3
The sushi was perfect. We absolutely enjoyed it!
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