They claim that the Hong Kong style milk tea is good but it was kind of disappointed!! The buns are okay, it's quite salty in general. The worst part was the staff there. They talked to each other about the customers and they thought people won't understand their language!! So rude!!!
Atmosphere: 2
Food: 3
Service: 1
Bonnie Elena
Great bakery with very few seating but offers hot steamed rice (combo) and lotus wrapped rice too.
Atmosphere: 5
Food: 5
Service: 5
Edwin Zhang
I bought this black sesame drink, which is usually pretty good. However, I noticed how thick it was. Then I realized the lid has an opening, and the drink thickens throughout the day. Now I’m getting a stomach ache from it.
Atmosphere: 3
Food: 1
Service: 5
Clem Chen
The quality of the food is gone right down, cost cutting gone way wrong. No customer service, rude typical my way or the highway
Atmosphere: 2
Food: 2
Service: 1
Victoria Kwong
I never post bad reviews, but after confronting them about a cake order that they completely butchered and didn’t take any accountability for it, I am avoiding this place. In summary, good quality food most of the time, hit or miss for the cakes and ATROCIOUS customer service. I avoid coming, unless I’m absolutely dying for egg tarts and mango mochi in the area. If you do go, mentally prepare yourself for the demeaning cashier / owner. Ugh
Atmosphere: 2
Food: 2
Service: 1
lewis Fung
One of the cashiers is really rude. I can usually tolerate a certain level of rudeness, but she goes above and beyond. Won’t be coming here anymore.
Darwin Ye
Absolute shameful behavior!! The cashier tried to guilt trip my wife into giving tips and would not give her total change back. Mind you this is a bakery where you are picking out everything yourself and bringing it up to pay, not some dine-in place where you're being served. Horrible attitude, avoid this place if you value your money.
Thư Đặng
I don't know what happened but cashier, she is so rude. My bill is $6.85, I give to her $20 then I tried to look for 85 cents to give her. But she didn't wait for me then she gave back money for me with rude attitude.....
Ivan Liang
Been coming here for years and their HK Egg Tarts with Milk tea combo hits like childhood 🫢 Everything is baked fresh (when you show up too early and everything is coming out from the kitchen) Plenty of bun variety and the staff welcomes you every morning No gimmicks here just simple fresh baked HK style bread
It used to have the best steamed rice in Markham, but the quality has gone downhill after the pandemic. It is very sad. The once-famous curry chicken steamed rice is missed forever!
Daniel Lee
I do not recommend this bakery. The plaza was crowded, and parking was hard to find, but I managed to spot a space marked “Bakery Customers Only” right in front of their store. To follow the rule, I went in and made a purchase. Since they were closing in 20 minutes, I assumed it would be fine to park there while I finished some other shopping in the plaza. However, when I returned to my car, I found a rude note left on it by the owner. On top of the poor customer service, the donuts I bought were disappointing and tasted terrible.
Johnson Su (Jsu)
I had a disappointing experience at Lucullus Bakery on Kennedy. The lady taking my order, who might be the owner, misled me when I asked about a cake on display. She assured me it was a fruit cake with fruits inside, but it turned out to be a chocolate cake with no fruit at all. When I brought it up, she tried to gaslight me instead of taking accountability. While she was polite and overly nice, it felt insincere, as if she was just trying to get me to buy the cake. Unfortunately, I had no choice but to purchase it since it was for someone’s birthday and there were no other options at the time. I don’t understand why they would lie—it’s frustrating and unprofessional. I won’t be returning.
L Vo
Finally had the chance to visit this place. They have the best sticky rice wrap in lotus leaves IMO compare to some dim sum places where portions are mostly rice. There's plenty of filling to rice ratio. It's a hearty meal in itself. It's also avaliable frozen and you can steam it at home. Also can't go wrong with egg tarts. There's 2 types avaliable but can't go wrong with the flaky crust.
There is hot food avaliable but would have to ask the staff. Didn't see any on display and didn't know until a lady behind me ordered 2 hot foods. It's a small bakery but still has a lot of variety of buns options. One side of the bakery has a seating area for you to enjoy your delicious baked goods while sipping on a hot/ cold drink.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Buns, BBQ Pork Bun
elen musk
Terrible customer service, especially the cashier lady from Hong Kong. I wouldn't recommend it to anyoneThe service is simply infuriating, especially the Hong Kong woman who collects money at the front desk. Will not be returning.
They claim that the Hong Kong style milk tea is good but it was kind of disappointed!! The buns are okay, it's quite salty in general. The worst part was the staff there. They talked to each other about the customers and they thought people won't understand their language!! So rude!!!
Atmosphere: 2
Food: 3
Service: 1
Great bakery with very few seating but offers hot steamed rice (combo) and lotus wrapped rice too.
Atmosphere: 5
Food: 5
Service: 5
I bought this black sesame drink, which is usually pretty good. However, I noticed how thick it was. Then I realized the lid has an opening, and the drink thickens throughout the day. Now I’m getting a stomach ache from it.
Atmosphere: 3
Food: 1
Service: 5
The quality of the food is gone right down, cost cutting gone way wrong. No customer service, rude typical my way or the highway
Atmosphere: 2
Food: 2
Service: 1
I never post bad reviews, but after confronting them about a cake order that they completely butchered and didn’t take any accountability for it, I am avoiding this place. In summary, good quality food most of the time, hit or miss for the cakes and ATROCIOUS customer service. I avoid coming, unless I’m absolutely dying for egg tarts and mango mochi in the area. If you do go, mentally prepare yourself for the demeaning cashier / owner. Ugh
Atmosphere: 2
Food: 2
Service: 1
One of the cashiers is really rude. I can usually tolerate a certain level of rudeness, but she goes above and beyond. Won’t be coming here anymore.
Absolute shameful behavior!! The cashier tried to guilt trip my wife into giving tips and would not give her total change back.
Mind you this is a bakery where you are picking out everything yourself and bringing it up to pay, not some dine-in place where you're being served.
Horrible attitude, avoid this place if you value your money.
I don't know what happened but cashier, she is so rude. My bill is $6.85, I give to her $20 then I tried to look for 85 cents to give her. But she didn't wait for me then she gave back money for me with rude attitude.....
Been coming here for years and their HK Egg Tarts with Milk tea combo hits like childhood 🫢
Everything is baked fresh
(when you show up too early and everything is coming out from the kitchen)
Plenty of bun variety and the staff welcomes you every morning
No gimmicks here
just simple fresh baked HK style bread
Always no more buns at 4 and they don't care
Restaurantji Recommends
It used to have the best steamed rice in Markham, but the quality has gone downhill after the pandemic. It is very sad. The once-famous curry chicken steamed rice is missed forever!
I do not recommend this bakery. The plaza was crowded, and parking was hard to find, but I managed to spot a space marked “Bakery Customers Only” right in front of their store. To follow the rule, I went in and made a purchase. Since they were closing in 20 minutes, I assumed it would be fine to park there while I finished some other shopping in the plaza. However, when I returned to my car, I found a rude note left on it by the owner. On top of the poor customer service, the donuts I bought were disappointing and tasted terrible.
I had a disappointing experience at Lucullus Bakery on Kennedy. The lady taking my order, who might be the owner, misled me when I asked about a cake on display. She assured me it was a fruit cake with fruits inside, but it turned out to be a chocolate cake with no fruit at all. When I brought it up, she tried to gaslight me instead of taking accountability. While she was polite and overly nice, it felt insincere, as if she was just trying to get me to buy the cake. Unfortunately, I had no choice but to purchase it since it was for someone’s birthday and there were no other options at the time. I don’t understand why they would lie—it’s frustrating and unprofessional. I won’t be returning.
Finally had the chance to visit this place. They have the best sticky rice wrap in lotus leaves IMO compare to some dim sum places where portions are mostly rice. There's plenty of filling to rice ratio. It's a hearty meal in itself. It's also avaliable frozen and you can steam it at home. Also can't go wrong with egg tarts. There's 2 types avaliable but can't go wrong with the flaky crust.
There is hot food avaliable but would have to ask the staff. Didn't see any on display and didn't know until a lady behind me ordered 2 hot foods. It's a small bakery but still has a lot of variety of buns options. One side of the bakery has a seating area for you to enjoy your delicious baked goods while sipping on a hot/ cold drink.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Buns, BBQ Pork Bun
Terrible customer service, especially the cashier lady from Hong Kong. I wouldn't recommend it to anyoneThe service is simply infuriating, especially the Hong Kong woman who collects money at the front desk. Will not be returning.
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