Staff are friendly but chronically understaffed. Usual wait without pre order is 10- 15 minutes.
Atmosphere: 3
Food: 4
Service: 2
REZA BAHRAMPOUR
Absolutely unacceptable experience at this Starbucks location.
On September 19th at 4:12 PM, I visited the drive-thru at 8220 Bayview Avenue, Markham with my two young children in the car. After waiting over 15 minutes, I gently tapped my horn to signal the car in front of me that it was safe to move forward.
When I got to the window, the staff member—whose name I believe is Tami—became aggressive, rude, and verbally abusive toward me and claimed she is the manager. She made insulting comments like: • “How can you be a mother?” • “We won’t serve you next time, because you horn!”
This happened in front of my children, who were terrified. When I calmly asked to speak to the manager, she arrogantly replied, “I am the manager. You can’t do anything.” She was also eating food while taking orders, which was completely unprofessional.
I left the drive-thru shocked, humiliated, and deeply upset. I have never in my life been treated with such disrespect by a Starbucks employee.
I have submitted a formal complaint to Starbucks and requested they review the drive-thru footage and audio. I expect a public apology and proper accountability.
No customer—especially a mother with kids in the car—should ever be treated like this.
Atmosphere: 1
Food: 1
Service: 1
Charmaine Whiteley
Service was kind of slow. Sat on the patio where the tables were not cleaned and had wasps circling the tables the entire time
Volodymyr Kobezskyi
I had such a great experience at this Starbucks! The service was outstanding, thanks to Kayvon. He went above and beyond to make sure everything was perfect with my order and greeted me with such a positive and friendly attitude. It really made my visit enjoyable and memorable. It’s rare to find this level of customer care, and Kayvon truly stood o
Jaime S
Very slow drive thru service Took about 15 minutes, with two cars in front of us
Paknik Inc
Best Starbucks ever. Everyone is so nice.
Atmosphere: 5
Food: 5
Service: 5
Brandon Bernard
Literally the friendliest people on the planet.
Atmosphere: 5
Food: 5
Service: 5
Soheila Lolachi
Worst starbucks ever, they jam the internet to repel people. So unprofessional
Atmosphere: 1
Food: 1
Service: 1
J S
I was at the drive thru on August 21st at approximately 8:00pm. There were a few cars in front of me and the line was moving slowly. I placed my order and patiently waited for the line to move. When I finally got to the window, I was not acknowledged, although there was someone in the window fussing about. I waited for over a minute and nobody came to the window, so I drove away drinkless. Not at all close to Starbucks reputation. Incredibly disappointed.
Atmosphere: 1
Food: 1
Service: 1
Safa Miri
Most of the time we use the drive through but last night I had a really good time in the patio.
It was very nice and relaxing Two guys (70s years old) were playing QUITAR and singing for themselves,they were so cute.
Staff are friendly but chronically understaffed. Usual wait without pre order is 10- 15 minutes.
Atmosphere: 3
Food: 4
Service: 2
Absolutely unacceptable experience at this Starbucks location.
On September 19th at 4:12 PM, I visited the drive-thru at 8220 Bayview Avenue, Markham with my two young children in the car. After waiting over 15 minutes, I gently tapped my horn to signal the car in front of me that it was safe to move forward.
When I got to the window, the staff member—whose name I believe is Tami—became aggressive, rude, and verbally abusive toward me and claimed she is the manager. She made insulting comments like:
• “How can you be a mother?”
• “We won’t serve you next time, because you horn!”
This happened in front of my children, who were terrified. When I calmly asked to speak to the manager, she arrogantly replied, “I am the manager. You can’t do anything.” She was also eating food while taking orders, which was completely unprofessional.
I left the drive-thru shocked, humiliated, and deeply upset. I have never in my life been treated with such disrespect by a Starbucks employee.
I have submitted a formal complaint to Starbucks and requested they review the drive-thru footage and audio. I expect a public apology and proper accountability.
No customer—especially a mother with kids in the car—should ever be treated like this.
Atmosphere: 1
Food: 1
Service: 1
Service was kind of slow. Sat on the patio where the tables were not cleaned and had wasps circling the tables the entire time
I had such a great experience at this Starbucks! The service was outstanding, thanks to Kayvon. He went above and beyond to make sure everything was perfect with my order and greeted me with such a positive and friendly attitude. It really made my visit enjoyable and memorable. It’s rare to find this level of customer care, and Kayvon truly stood o
Very slow drive thru service
Took about 15 minutes, with two cars in front of us
Best Starbucks ever. Everyone is so nice.
Atmosphere: 5
Food: 5
Service: 5
Literally the friendliest people on the planet.
Atmosphere: 5
Food: 5
Service: 5
Worst starbucks ever, they jam the internet to repel people. So unprofessional
Atmosphere: 1
Food: 1
Service: 1
I was at the drive thru on August 21st at approximately 8:00pm. There were a few cars in front of me and the line was moving slowly. I placed my order and patiently waited for the line to move. When I finally got to the window, I was not acknowledged, although there was someone in the window fussing about. I waited for over a minute and nobody came to the window, so I drove away drinkless.
Not at all close to Starbucks reputation. Incredibly disappointed.
Atmosphere: 1
Food: 1
Service: 1
Most of the time we use the drive through but last night I had a really good time in the patio.
It was very nice and relaxing
Two guys (70s years old) were playing QUITAR and singing for themselves,they were so cute.
Very nice staff
Our order got ready less than 3 minutes
They were dog-friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice service, they draw smiley faces on your cup
Atmosphere: 5
Food: 3
Service: 5
Visit everyday
Atmosphere: 5
Food: 5
Service: 5
Will be coming again!!
Atmosphere: 5
Food: 5
Service: 5
The crew is often short staffed each time when I visit. However, everyone encountered is smiling and great at what s/he does. Awesome place to visit.
This is the Starbucks I take on my way to work.
Truly empowering way to start the day
Staff is super friendly and in the 1% of time they make a mistake, it’s compensated on my next order.
Atmosphere: 5
Food: 5
Service: 5
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