Subway

Deeksha is a very nice, pleasant and friendly young lady. She doesn't an excellent job on every sub that I order.

I thought the girl was very pleasant to speak to and no issues with my sub or the customer service.

Most tasteless sandwich ever.
Very less sauce.
And the veg patty tasted weird.
Never buy subway here.

Sumitha always makes the best subs and has the best customer service!!!

Atmosphere: 5

Food: 5

Service: 5

I ordered a foot long vegetarian sandwich and there are hard end pieces of lettuce. I called and spoke to Diksha who said she is the manager. She said we will take care. She did not address the issue. Why should the hard ends be there in the lettuce. I asked to speak to owner and she said no one is here. No customer service. She should have checked when she was putting lettuce or remove hard ends before. It seems they don’t care for customers. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

I wish I could give this Subway a negative rating. Every time I go, they claim they’ve run out of Italian Herb and Cheese bread — always the same excuse. Even when I order online, they say it’s being saved for someone else. How do they already know new customers are coming in? It’s the same issue every single time, with the same staff member. Poor service and terrible customer experience. I’m tired of going here — avoid this location if you can.
Always same excuse this lady dont want to work or dont want business

Atmosphere: 1

Food: 1

Service: 1

The grill machine has been broken for months, sad part is they never bothered to replace or even fix it.

Atmosphere: 1

Food: 2

Service: 2

completely empty store, yet terrible service. highlight being the lady throwing napkins at my husband after he asked for more. love a subway but was a terrible sandwich.

Atmosphere: 1

Food: 1

Service: 1

Lazt workers

Atmosphere: 1

Food: 1

Service: 1

Have never had issues at this subway! Each time we ordered veggie delites, we got veggie delites. Sandwiches are always full with appropriate amount of veggies and the people working here are friendly. If you ask for more lettuce, they will put more lettuce. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Disappointing Experience and Unacceptable Customer Service

We recently ordered a tuna and a turkey sandwich from Subway using the app. When we brought them home, I opened both to figure out which one was the tuna. We could easily identify the turkey sandwich, so we assumed the other must be tuna — but we couldn’t see any tuna in it at all.

Confused, we drove all the way back to the store, thinking the tuna might have simply been missed and hoping they could make it right.

Instead of understanding or basic courtesy, we were met with rudeness. A staff member at the counter inspected the sandwich, scraped out a very thin layer of tuna from the very bottom, and immediately accused us of lying. We explained that the filling was so minimal, we genuinely couldn’t see it — otherwise, why would we have taken the time to drive all the way back?

She continued to call us “liars” over and over — at least six times during the exchange. We were shocked, frustrated, and honestly offended. That kind of hostility and disrespect from a customer service worker is completely unacceptable.

I've attached a photo of the sandwich, taken after she dug out the tuna to show us — and you can still barely see any.

Atmosphere: 1

Food: 1

Service: 1

I ordered a footlong sandwich with potato rings through an online order this morning. When I went to pick it up, the lady at the counter told me they didn’t have potato rings and offered chips or cookies instead. I asked for a refund, and only then did she say she would make the rings—she brought out a packet and prepared them on the spot.

I found this very misleading. If the rings were available to be made, why say they’re not available in the first place? When I asked her, she said, “We have to make them,” which didn’t make sense after just telling me they weren’t available. It felt like she just didn’t want to put in the effort.

I also asked for a nachos footlong and was told it’s not available. If that item is no longer being served, it shouldn’t still be on the menu.

The staff member seemed to be handling 4–5 orders alone, and I understand how overwhelming that can be. But instead of being dishonest, it would have been better to ask me to wait a few extra minutes. A little honesty goes a long way.

Disappointed with the service. Please train staff to communicate clearly and respectfully with customers.

Atmosphere: 2

Food: 2

Service: 1

I am extremely disappointed and disgusted by this location. The person was alone and busy and didn't change her gloves or wash her hands after each customer she served. She said she didn't touch anything but yes she did... she touched meats, the oven to open and close, thre stuff in the mini slot garbage, cashed out customers. Yes I saw that she removed her right glove and then once she was done she put the same glove back on. I feel so sick just watching. I hope I don't get sick. What a waste of money for a footlong sandwich that I now can't eat. Never ever will I go here again!!!!

Update: The bread was not fully cooked... and I don't know if it was a black olive or an eyelash extension on the side of the bread... absolutely grossed out! I threw it in the garbage.

Atmosphere: 2

Food: 1

Service: 1

Great service by smita. Good experience.

Atmosphere: 5

Food: 5

Service: 5

I had a wonderful experience at Subway thanks to the exceptional service provided by Manpreet and Sumita. Both were incredibly polite, professional, and welcoming. Their warm attitude and respectful way of speaking truly made my visit enjoyable. They prepared my order with great attention to detail and ensured everything was exactly how I wanted it. It’s rare to come across such friendly and dedicated staff. Manpreet and Sumita are a credit to the Subway team—thank you both for your outstanding service!

Atmosphere: 5

Food: 4

Service: 5