Subway

9570 McCowan Rd Unit 7, Markham
(905) 887-6477

Recent Reviews

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Aspen Ridge

I come to this Subway all the time as it is the closest to my home and I most say that Vrunda is the most pleasant and helpful service worker there. She is always smiling and helpful especially when I cannot decide what I want to eat or forget what she told me previously and is always so patient and kind. She deserves a Raise and a medal. I came a few nights before closing and I guess the delivery drivers were late and they showed up with boxes and boxes of items that she had to pack and label by herself. She took it on like a champ, I literally saw them coming in and asked her why where they coming so late and she said she didn’t know but it was okay she will get what needs to be done. While serving customers as it wasn’t just me in the store but several others. She showed professionalism and excellent customer service. I could just go on and on about Vrunda as she truly is amazing. Keep up the good work and whoever you are Mister Subway manager, please know that you have a Gem working for you!! All the best.

Atmosphere: 3

Food: 5

Service: 5

Nancy Liu

That waitress was so rude。

Atmosphere: 1

Food: 2

Service: 1

Yuki L

Do not go to this location. The male staff called himself manager and refused to give out his name. He refused to take the current promotion coupon “free potato rings & drink with any sub” My kid bought a 6” sub and was charged $13. And this so called manager said we must buy a footlong using coupon. I told him coupon tell “any sub” Then he said they do not have fountain drink. Any the promo cost $5 so they require to purchase a footlong etc…. He doesn’t mind us to file a complaint of him but refuse to give out name. After reading other reviews, I guess this store is shameless and never willing to accept promo coupon anyway. Th store is a rip off of charging $13 for an 6 inch sandwich. Do not go to this store

Atmosphere: 1

Food: 1

Service: 1

Eshal Rehman

I bring a coupon with me which was for 6 cookies for $3.49, there was a girl on cash she said that i cant give you 6 cookies if I gave you what i will do for next order if customer need cookies and the cookies are finished, i said to her you have many cookies here i just need 6’but she said i bake in morning a big batch so i can give you in morning, omg it seems like i am asking cookies for free? What kind of customer service was it? It's like I went to a store I bought an egg tray and they don't want to sell me a second tray. Worst customer service and a rude girl she was.

Frances Chan

We visited this location again only because it’s the most convenient for my family. Unfortunately, this is our second negative experience here — and now we’ve learned our lesson and won’t be returning.

The first time, there was an issue with a coupon for a free cookie. They refused to honor it, which wasn’t a huge deal, but it left a poor impression.

On our second visit, when we entered the store the employee was speaking with the manager, and both of them seemed very unwelcoming. My husband and I each planned to use a coupon for the “2 subs for $13.99” deal. To make things easier, we suggested preparing all four identical sandwiches at once and handed over both coupons. The employee immediately looked annoyed, went to the back to speak with the manager, and then returned saying she would “allow it this time,” but that in the future only one coupon could be used.

My husband explained that we were two separate paying customers placing two separate orders, but she offered no real explanation and continued making our food reluctantly. From the photos, it’s clear she put very little effort into preparing the sandwiches.

When it came time to pay, my husband paid for his order with his card. I intended to pay separately using Apple Wallet, but at that moment I received a FaceTime call from my daughter. To keep things moving, my husband tapped his card for my order as well — and the employee shook her head in disapproval.

Overall, the customer service here is unwelcoming and unnecessarily difficult. With so many other options available, we won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Diya panchal

Absolutely love this Subway location. The hygiene is maintained here and whenever I visit greeted with a smile !
The staff is fast, friendly, and really take the time to get your order right.
Definitely my go-to spot for a quick, satisfying lunch as well as dinner!!

Highly recommend this location!!

Eric Lu

Bad service. Lettuce is not fresh. The waitress put the printed order on top of tomatoes. I reminded her a couple of time, then she is moving it off the tomatoes. The quality of ingredient and service is so bad that I will NEVER come to this Subway.

Atmosphere: 3

Food: 3

Rocky Chen

Great portions, fresh ingredients, nice cookies. Service is great, and the subs are fantastic, especially the Italian BMT.

Atmosphere: 5

Food: 5

Service: 5

Marc Soolepp

Refuses to honour promotions. I left spent $0

Atmosphere: 1

Service: 1

Purva Patel

Best experience! The food was amazing and the staff were very helpful.

Atmosphere: 5

Food: 5

Service: 5

Botatenoodles

Absolutely love this Subway location!

Every time I come here, I'm greeted with a smile and top-notch service. The ingredients are always fresh, the bread is warm and perfectly baked, and the veggies are crisp and colorful. Whether I'm grabbing a classic Turkey Breast or customizing my own masterpiece, everything is made exactly how I like it.

The staff is fast, friendly, and really take the time to get your order right. The place is clean and well-kept, and even during busy hours, they manage the line efficiently.

I also appreciate the healthier options Subway offers – it’s nice to enjoy a delicious meal without the guilt. Definitely my go-to spot for a quick, satisfying lunch!

Highly recommend this location if you're craving something fresh, tasty, and made just the way you want.

Atmosphere: 5

Food: 5

Service: 5

Madina Aaman

One of the best subways out there. Amazing customers service and tasty subs.

Atmosphere: 5

Food: 5

Service: 5

Antonio

This places cleanliness lacks.
Person handling my order processed payment will sandwich was toasting then proceeded to grab the food using the same gloves… i spoke up and asked for her to change her gloves and she looked annoyed. Never going here … and I wouldn’t suggest to others

Service: 1

Albert S

Food unknown, because I couldn't order. The staff member in front my face told me to order online line. Funny enough, the comments below say they don't take online orders anymore.

Make it make sense that i would have to order online when in front of the register lol.

Service: 1

Miko Lau

I made an online order through the app with the coupon code which gives me two steak and cheese footlong.

After placing the app, I went to the store location and it says that they no longer accept online order.

Then I decided to do in-store ordering immediately, the personnel told me that the coupon code I use must present the actual coupon. Undoubtedly the coupon was available on flipp and was posted by subway.

She also told me that they don't accept any digital coupons and only allow physical coupons.

So this is just a friendly reminder for everyone that if you do not have a coupon don't go in.

I didn't make any purchases in the end because after wasting 30 minutes going back and forth, this wasn't a fun experience and I also left an email to Subway online so I can confirm if what they said was true. I will update this post.

Service: 1

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