Came here for dinner with 5 people. 2 servers in the whole restaurant. Other parties who came after us got served before us. Chalet sauce came out first and it was cold before the food came. I realize no one wants to work anymore but do something about your service. Never going back.
Nik
Very cold, small portion of chicken, ribs dry and hard. Waitress slow to serve and not really paying attention. I asked to turn up the heat and nothing. Wouldn't go again.
Atmosphere: 2
Food: 2
Service: 2
Vishvas Date
Very hospitable place with great food. Bassie, the owner is a wonderful and friendly lady that owns the place. We visit regularly.
We only saw our waitress to take pur order and bring our bill. The washrooms were extremely cold. My food came out wrong. The woman that seated us was very good. She got our drinks and was running around clearly busy while our waitress was clearly not.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Rotisserie Chicken
AL VALIM
Anna is a great host with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken
Thuvaraga Senthil
Yummy food and good service! I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Joan Rowsell
Anna was an amazing server!! She was courteous and professional. We need more servers like her!!!
Atmosphere: 5
Food: 5
Service: 5
Marjorie Wilson
Stopped in on our adventures. Anna was an amazing hostess and very attentive.
I recently enjoyed a delightful lunch at Swiss Chalet, where I was once again served by Anna. Her warm smile and friendly demeanor consistently enhance my dining experience. Anna is attentive to my dietary restrictions, ensuring my meal is both enjoyable and safe. During this visit, I ordered the Festive Special with two sides. The chicken was fresh, and Anna thoughtfully substituted the Chalet Sauce with gravy to accommodate my needs. Her exceptional service and genuine care make my lunch breaks truly enjoyable. Thank you, Anna, for your outstanding hospitality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken, Caesar Salad, Festive Special
Paul Cadiente
I come in when I'm hungry. Always served by Anna during the lunch rush. She gets me in and out quickly because I have a short lunch hour. Also the owner Jit is a great owner (in my opinion). Very friendly man. But Anna is the star of the show! Thanks to her for amazing service. Thanks to this store for great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken
Vincent Cheung
Chicken leg really small portion, that is unfortunate. I would have ordered more often if the chicken portion could be a bit more generous. Anyway, Merry Christmas.
Food: 3
Service: 5
Dyan Resulto
This Swiss chalet was great. Super clean, quiet and the food was really good. Anna the server was present and very pleasant. Vivian the hostess was really great and friendly too!
Atmosphere: 5
Food: 5
Service: 5
Chantell Kwok
Anna gave me lovely service! She was attentive and enthusiastic about her profession. She demonstrated wonderful sales skills by offering me a selection of drinks. Sold me on the hot chocolate. Thanks Anna for her welcoming service, will come back!
Came here for dinner with 5 people. 2 servers in the whole restaurant. Other parties who came after us got served before us.
Chalet sauce came out first and it was cold before the food came.
I realize no one wants to work anymore but do something about your service. Never going back.
Very cold, small portion of chicken, ribs dry and hard. Waitress slow to serve and not really paying attention. I asked to turn up the heat and nothing. Wouldn't go again.
Atmosphere: 2
Food: 2
Service: 2
Very hospitable place with great food. Bassie, the owner is a wonderful and friendly lady that owns the place. We visit regularly.
Atmosphere: 5
Food: 5
Service: 5
Anna had great service and food was very good
Parking: parked right in front of store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner, Rotisserie Chicken
We only saw our waitress to take pur order and bring our bill. The washrooms were extremely cold. My food came out wrong. The woman that seated us was very good. She got our drinks and was running around clearly busy while our waitress was clearly not.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Rotisserie Chicken
Anna is a great host with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken
Yummy food and good service! I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Anna was an amazing server!! She was courteous and professional. We need more servers like her!!!
Atmosphere: 5
Food: 5
Service: 5
Stopped in on our adventures. Anna was an amazing hostess and very attentive.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service by the staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Chicken Dinner
Restaurantji Recommends
I recently enjoyed a delightful lunch at Swiss Chalet, where I was once again served by Anna. Her warm smile and friendly demeanor consistently enhance my dining experience. Anna is attentive to my dietary restrictions, ensuring my meal is both enjoyable and safe. During this visit, I ordered the Festive Special with two sides. The chicken was fresh, and Anna thoughtfully substituted the Chalet Sauce with gravy to accommodate my needs. Her exceptional service and genuine care make my lunch breaks truly enjoyable. Thank you, Anna, for your outstanding hospitality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken, Caesar Salad, Festive Special
I come in when I'm hungry. Always served by Anna during the lunch rush. She gets me in and out quickly because I have a short lunch hour. Also the owner Jit is a great owner (in my opinion). Very friendly man. But Anna is the star of the show! Thanks to her for amazing service. Thanks to this store for great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie Chicken
Chicken leg really small portion, that is unfortunate. I would have ordered more often if the chicken portion could be a bit more generous. Anyway, Merry Christmas.
Food: 3
Service: 5
This Swiss chalet was great. Super clean, quiet and the food was really good. Anna the server was present and very pleasant. Vivian the hostess was really great and friendly too!
Atmosphere: 5
Food: 5
Service: 5
Anna gave me lovely service! She was attentive and enthusiastic about her profession. She demonstrated wonderful sales skills by offering me a selection of drinks. Sold me on the hot chocolate. Thanks Anna for her welcoming service, will come back!
Atmosphere: 5
Food: 5
Service: 5
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