Thai Express Restaurant Markham

Went in after ordering an Uber pickup. The bag was packed with no cutlery, no napkins and I had to ask for everything. I asked for an extra fork so I can give my kid a little bite, but was denied. Horrible service and attitude. Never going here again.

Service: 1

First time trying the food here during a busy late lunch hour, and surprisingly there was no lineup. Since I only had a short lunch break, I decided to give it a try.

I ordered the lunch promo: Thai basil stir-fried pork with a fried egg, plus a choice of spring roll or drink, for $13.88 before tax. What I received, however, was just pork slices in some kind of sauce - I honestly don’t know what it was, but it definitely wasn’t Thai basil pork.

Please don’t bother replying to this review with a generic response. Head office really needs to do better quality control across its franchises. I’ve tried other Thai Express locations before, and the food is often low quality with very meagre ingredients.

I should’ve known better when there was no lineup during a normally busy time.

Atmosphere: 3

Food: 1

Service: 3

Nice service and food

Atmosphere: 5

Food: 5

Service: 5

I bought a bowl of chicken noodle soup, and it was all fatty chicken; the whole bowl was filled with chicken fat. The chicken itself was bland and tasteless. For nearly $18 after tax, couldn't they even spare a little chicken breast? The cashier was incredibly rude.

Atmosphere: 1

Food: 1

Service: 1

Delicious 😋👍

Atmosphere: 4

Food: 4

Service: 4

Service is friendly but food is consistently not as good as the other outlets. I stay away

I stopped by Thai Express at the mall for a quick lunch and left with mixed feelings. The service was fast and friendly — my order was ready in under 10 minutes, which is great for a food court spot. The menu offers a good variety of classic Thai dishes and you can choose your spice level, which I appreciated.

Overall, Thai Express is fine if you’re craving Thai-style flavors on the go, but don’t expect authentic restaurant-quality dishes. It’s quick, convenient, and hits the spot in a pinch, but there’s room for improvement in freshness and texture.

Winnie is absolutely amazing, she is consistently cheerful, kind and accommodating for all my orders! Thank you to a great team!! I'll be back!

Atmosphere: 5

Food: 5

Service: 5

The loud atmosphere of the mall doesn't reflect the wonderful service provided. The woman who took our order was friendly, funny, and patient with us while we decided on what to get... 4 fresh spring rolls. They tasted great, and I loved the peanut sauce that came with them. Super filling as well. Great job!

Atmosphere: 3

Food: 4

Service: 5

I was at the washroom saw this guy have on a t shirt with their logo walk straight out after he finished his business, without washing his hands, hygiene is definitely an issue, I don’t recommend this place

Atmosphere: 1

Food: 1

Service: 1

Old lady at cash was talking about company image, you have 2 star Google rating, what image you talking about, corporate should take this franchise back, this location truly humiliating Thai express

Atmosphere: 1

Food: 1

Service: 1

Excellent service and delicious food.

Atmosphere: 5

Food: 5

Service: 5

Surprisingly tasty food and service with smiles, great work, wishing continuous growth

Atmosphere: 5

Food: 5

Service: 5

Came here a few times but each time there's more and more shrinkflation. Last time I ordered the pad see ew and they changed the containers to smaller round ones from the white rectangle and the food only filled HALF of the container! For $17?! And it was so wet like soup and way too sweet. I wanted to say something but I was afraid they might add some extra ingredients in the form of sneezes or other dirty things into my food. And the pay terminal asks for a tip! No way. Other food court places don't have the tip option. Hmm, now that I think of it maybe because I didn't tip that they took away half of my noodles. Never going back there again.

It's food court Thai, what can you expect? Flavors aren't going to be spot on, but it's usually hot and fresh