Tim Hortons

5995 Major Mackenzie Dr E, Markham
(905) 209-0890

Recent Reviews

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Thaya Tharmalingam

Love coming to this Tims! The coffee is always fresh and the staff are really welcoming. The manager does an awesome job keeping everything organized and making sure customers are happy. You can tell the team works well together—great vibe all around!

Jeril Varghese

Very good service. Everything is fresh

Ganesan Sithamparapillai

I really had a great customer service experience here. Very friendly and helpful staff. Food is always fresh and up to standards.

Krista Reinhardt

This was Mother's Day 2025 at Tim Hortons after having a long day and just wanted to get home 1.5 hrs away. We went in so that we could use the restrooms and order. DISASTROUS from the moment you walked into the moment you walked out!
The standard in this area is high, very high. Even for Tim Hortons. The doors were covered in fingerprints, the garbage inside to the right was overflowing, the washrooms were filthy (none of us used it), slow workers just LA LA LA LA LA la la......The best was when the woman was making my tea She reached in to grab my tea bag string and tag that had fallen in. HER FINGERS! She then brought it to me where I asked for it to be remade and it was. There was more to it, but it was remade. I dont know if it was a new team, or if they were just that disorganized, but it was really bad. The biggest upsets for me were the washrooms AND bare fingers (that hold all sorts of bacteria in our nails)! Who does that?! I would seriously love to hear from management. This experience has really made me wonder, how many times this has happened?

Anson Wu

Excellent service!

Maharanjitham Ganesan

Friendly service. Nice employees. I love to come here everyday.

Kathy Sarah

Best experience

Atmosphere: 5

Food: 5

Service: 5

N Aaliah

I had such a great experience at this Tim Hortons, all thanks to an amazing male server who really knows how to make customers feel appreciated. By my second visit, he already remembered my order, which was such a nice, personal touch! It’s rare to see service like this these days. I’ll definitely be coming back—he’s doing an incredible job!

Atmosphere: 5

Food: 5

Service: 5

Jeril George

I had such a great experience at this Tim Hortons!

The staff were super friendly and efficient, and the service was top-notch. My coffee was perfectly brewed, and the food was fresh and delicious. I’ll visit again. Highly recommend this location!

Archanha Anparasan

I loved how friendly the employees were when came by to pick up my coffee. Super fast as well! Definitely my new favourite Tim’s🥰

Atmosphere: 5

Food: 5

Service: 5

shiva abbasi

The coffee was cold

Atmosphere: 1

Food: 2

Service: 2

Jahangir Achakzai

There are flies

Doggo Walker

Young staff stand around chatting when they should be processing orders. No urgency for a quick service restaurant.

Service: 1

Siva Chelliah

Very nice and friendly Manager. Staff also friendly. Excellent customer service. Fast service. Their breakfast is awesome.

Atmosphere: 5

Food: 5

Service: 5

Rafat Ramos

Terrible service in the car service, the person who attends makes a bad face, a lady helped me in the morning, not a single thank you, she just gave me a bad face, better customer service is needed.

Atmosphere: 1

Food: 3

Service: 1

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