Excellent food..but no espresso spoons? - teaspoons are not espresso spoons). Great staff.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wood Oven Pizza
Max
I can't speak for the others with good experiences however I was told this franchise was good however my experience at this particular location was bad. Upon arriving it seemed like the server was completely disoriented didn't acknowledge we came in, kids were running around, and other customers ahead of us were starting to leave growing impatient to the service. After 20 minutes were finally served, and shortly after the server already forgot if we had been served. On the other side the food was average, not the greatest wood oven pizza but not the worst. Seems like the service needs serious improvement because customers not being noticed is setting a terrible example.
Atmosphere: 1
Food: 3
Service: 1
Wahib Okal
I really don’t like to put reviews but really is very bad from calamari to shrimp to pizza it’s a disappointment
M Khattak
This place offers some of the best food in town! Every dish is flavorful and prepared with care, making for a truly satisfying dining experience. Whether you’re in the mood for comfort food or something more adventurous, they always deliver top-notch quality.
The service is friendly, and the atmosphere is welcoming, making it a great spot to enjoy a meal with friends or family. I highly recommend this place for anyone looking to enjoy delicious food that never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Cathy Loki
Had the worst takeout experience - the manager was extremely rude and wait time was much longer than promised (over an hour). The service is unacceptable for the price you’re paying, will not come back again!
Food: 1
Service: 1
Ritika Jain
The best dessert I’ve had in a while! The sponge cake with strawberries won my heart
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wood Oven Pizza
Bruce Wong
Manager being disrespectful and dismissive - an awful takeout experience at this location on Oct 19,2024. We were told by the server that takeout orders would take 30-40 minutes (server asked the manager in front of us) and we decided to place a takeout order at 6:15pm. The order was still not ready at 7:23pm (around 70 mins after placing the order), so we briefly went outside to discuss what to do. When we headed back inside at 7:26pm, the order was finally ready but they did not apologise at all and were very rude. We ended up requesting for a refund.
Server was told by manager multiple times that they “can’t refund” and asked “do you guys still want the food?” dismissively. They also said we had to email their head office in order to get a refund.
When we requested to talk to the manager, we waited about 10 minutes before the server said “the manager said you can go to the kitchen and talk to him if you want because he’s busy, unless you don’t mind waiting for longer.”. The server basically acted as a messenger and was passing messages between us and the manager. We could see the manager was literally behind the bar making pizza and avoided eye contact the entire time (you can see how close he is in the picture and he could clearly see us as well).
After several back and forths between the server and the manager (over another 20 minutes), they somehow managed to issue the refund and handed us the receipt from their POS. I'm not quite sure why the manager was so reluctant to speak and to own up when they failed to deliver service that they promised. We would have accepted had the manager acted more professionally or given us a more accurate timeframe at the beginning, even if that means a longer wait time. There's no way I'm spending $30 per person on terrible service like this.
Atmosphere: 1
Food: 1
Service: 1
Oluwaseun Akosile
Not sufficient parking
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Bread with Cheese, Margherita Pizza Marinara, Roasted
Brooklyn
So disappointed. Portion of the calamari was extremely small considering the price ($16 for 6 pieces as pictured below). Will never be ordering from here again.
Rayner Elietzer Silva Chacón
My favorite place in Town to go for a nice, and delicious dinner, the place is amazing, the food is perfect, and the attention is espectacular, I just love it! The waitress/attendand is so sweet and kind, Creamy pesto Gnoquis and Calamary Fritti to die for 🩷🩷🩷🩷
Service and staff are fantastic. Came to celebrate my father's birthday. It was such a great experience. The food really does feel like what you'd expect from Italy. Taste is fantastic, I could eat here all the time.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Saleh
I had my baby shower here and the staff and service here is phenominal!! Emanuel the Chef is very accomodating, and all the food came out amazingly. Everyone was telling me after how delicious the pizza and appetizers were! The servers Anika and Maria were both so kind and attentive, and the event came out really well because of the staff and how accomodating everyone was. Definitely recommend doing any event here, or just coming for a bite as the pizza was really good!
Atmosphere: 5
Food: 5
Service: 5
Suyash Deshpande
Food and experience is good. Good for celebrating an occasion or hanging out with family/friends occasionally. Given the price, it won’t be the place i’ll go to satisfy my cravings for Pizza.
Thanks to Ava for the amazing service despite being so busy🍷the food was great but her attention to serving my husband and I was top notch 💕keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
jaimeandre80
Went here for my mom’s bday. The service was so slow, only had one server working and the food took well over an hour. The place is apparently supposed to be fine dining? But I mean 10$ for two meatballs cut in half is crazy. The Calamari was actually really good but only got 4 pieces. The pizza is self was not bad. I mean 4$ for coke?
Overall the server was nice but would never recommend this place to anyone. Go somewhere else for more bang for your buck.
Excellent food..but no espresso spoons? - teaspoons are not espresso spoons). Great staff.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wood Oven Pizza
I can't speak for the others with good experiences however I was told this franchise was good however my experience at this particular location was bad. Upon arriving it seemed like the server was completely disoriented didn't acknowledge we came in, kids were running around, and other customers ahead of us were starting to leave growing impatient to the service. After 20 minutes were finally served, and shortly after the server already forgot if we had been served. On the other side the food was average, not the greatest wood oven pizza but not the worst. Seems like the service needs serious improvement because customers not being noticed is setting a terrible example.
Atmosphere: 1
Food: 3
Service: 1
I really don’t like to put reviews but really is very bad from calamari to shrimp to pizza it’s a disappointment
This place offers some of the best food in town! Every dish is flavorful and prepared with care, making for a truly satisfying dining experience. Whether you’re in the mood for comfort food or something more adventurous, they always deliver top-notch quality.
The service is friendly, and the atmosphere is welcoming, making it a great spot to enjoy a meal with friends or family. I highly recommend this place for anyone looking to enjoy delicious food that never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Had the worst takeout experience - the manager was extremely rude and wait time was much longer than promised (over an hour). The service is unacceptable for the price you’re paying, will not come back again!
Food: 1
Service: 1
The best dessert I’ve had in a while! The sponge cake with strawberries won my heart
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wood Oven Pizza
Manager being disrespectful and dismissive - an awful takeout experience at this location on Oct 19,2024. We were told by the server that takeout orders would take 30-40 minutes (server asked the manager in front of us) and we decided to place a takeout order at 6:15pm. The order was still not ready at 7:23pm (around 70 mins after placing the order), so we briefly went outside to discuss what to do. When we headed back inside at 7:26pm, the order was finally ready but they did not apologise at all and were very rude. We ended up requesting for a refund.
Server was told by manager multiple times that they “can’t refund” and asked “do you guys still want the food?” dismissively. They also said we had to email their head office in order to get a refund.
When we requested to talk to the manager, we waited about 10 minutes before the server said “the manager said you can go to the kitchen and talk to him if you want because he’s busy, unless you don’t mind waiting for longer.”. The server basically acted as a messenger and was passing messages between us and the manager. We could see the manager was literally behind the bar making pizza and avoided eye contact the entire time (you can see how close he is in the picture and he could clearly see us as well).
After several back and forths between the server and the manager (over another 20 minutes), they somehow managed to issue the refund and handed us the receipt from their POS. I'm not quite sure why the manager was so reluctant to speak and to own up when they failed to deliver service that they promised. We would have accepted had the manager acted more professionally or given us a more accurate timeframe at the beginning, even if that means a longer wait time. There's no way I'm spending $30 per person on terrible service like this.
Atmosphere: 1
Food: 1
Service: 1
Not sufficient parking
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Garlic Bread with Cheese, Margherita Pizza Marinara, Roasted
So disappointed. Portion of the calamari was extremely small considering the price ($16 for 6 pieces as pictured below). Will never be ordering from here again.
My favorite place in Town to go for a nice, and delicious dinner, the place is amazing, the food is perfect, and the attention is espectacular, I just love it! The waitress/attendand is so sweet and kind, Creamy pesto Gnoquis and Calamary Fritti to die for 🩷🩷🩷🩷
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Calamari Fritti, Frozen Margherita Pizza, Calamari
Restaurantji Recommends
Service and staff are fantastic. Came to celebrate my father's birthday. It was such a great experience. The food really does feel like what you'd expect from Italy. Taste is fantastic, I could eat here all the time.
Atmosphere: 5
Food: 5
Service: 5
I had my baby shower here and the staff and service here is phenominal!! Emanuel the Chef is very accomodating, and all the food came out amazingly. Everyone was telling me after how delicious the pizza and appetizers were! The servers Anika and Maria were both so kind and attentive, and the event came out really well because of the staff and how accomodating everyone was. Definitely recommend doing any event here, or just coming for a bite as the pizza was really good!
Atmosphere: 5
Food: 5
Service: 5
Food and experience is good. Good for celebrating an occasion or hanging out with family/friends occasionally. Given the price, it won’t be the place i’ll go to satisfy my cravings for Pizza.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wood Oven Pizza, Margherita Pizza Marinara
Thanks to Ava for the amazing service despite being so busy🍷the food was great but her attention to serving my husband and I was top notch 💕keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Went here for my mom’s bday. The service was so slow, only had one server working and the food took well over an hour. The place is apparently supposed to be fine dining? But I mean 10$ for two meatballs cut in half is crazy. The Calamari was actually really good but only got 4 pieces. The pizza is self was not bad. I mean 4$ for coke?
Overall the server was nice but would never recommend this place to anyone. Go somewhere else for more bang for your buck.
Atmosphere: 4
Food: 1
Service: 1
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