Shirin Mahal Pakistani Bakery & Sweets Milton

Everything including the food, service and vibes here are so good!! The owner is so sweet. Would definitely come back❤️

Excellent bakery. Love their chicken and beef patties. Good mithai options.

This is a decent spot for Pakistani sweets and desserts. Everything here is halal, and they offer a fairly good selection, although often they don't have items available. The place is neat and clean, with acceptable customer service. There is plenty of parking available in front of the shop. However, In my opinion, their prices are significantly higher compared to those in Mississauga.

Bakery was good

Very pricey

Spent $35 for stale patties and cream rolls. Waste of money. They should not be allowed to sell this stuff it wasnt even edible

The suck big time. Every time we ask for chicken patties they do have them dekivered
They dont even make them at this location they get from mississauga location. What nonsense
If theh have opened a store here they should have all the items available. This was the only good item they had.

Everything else is just average.

Highly disappointed as the gulab jamins tasted like bread that too dry. Rest was ok when yesterday we brought mix Mithai. Big name and charges way above but below average taste and quality.

The details are NEVER EVER GO HERE save your $$$$$ how did they get into this country?

Stale chicken patties for $3 each, waste of money

Smelly and stale gulab jamuns. ?

We asked the lady today if they were fresh, and she said that they were.

They taste spoiled. Absolutely disappointed in their product and service.

Atmosphere: 1

Food: 1

Service: 1

Just went there…to buy some chicken patties…it’s $3.00 each …very cold and small in size … very disappointing….will never go there

Atmosphere: 4

Food: 2

Service: 3

I went in to buy a cake. Upon coming in I said hello to the lady at customer service, as it’s a common courtesy and last I remembered counts in good etiquettes. She rolled eyes and started scrolling on her phone. Giving her a benefit of doubt that she may not have a good day, life happens, I asked her which cake would she recommend as a best seller here, she did not bother looking up at me and responded while scrolling her phone that all our cakes are excellent.

Anyways, I got the chocolate cake, paid the bill, asked for a bag, to which she responded in the same tone that we don’t have any, without bothering to at least look at me or have an eye contact.

If you are in customer service, get some training on smiling, it goes a long way, customer interaction, pleasant dealing, recommendations, they all make or break a business. All this to say that I will never return to Nirala again.

Atmosphere: 1

Service: 1

If I had to describe this in one word, i'd rather not. It's like they're trying to lose customers and make a bad reputation. I was standing for over 7+ minutes trying to order but the cashier was scrolling on TIKTOK! Moreover, I thought about buying 1 pound of sweets but decided to buy 2 pounds, the cashier just refused. She started gossiping to her co-worker in Urdu, a language that I am fortunately familiar in. The most concerning part is that they hang up fake certificates, the health and safety certificate in the corner is the second image you find on google. Lastly, the food... Lets just say my doctor loves this place. I ordered a chicken samosa. There was no chicken, it was just some dry filling and the samosa was over 2+ weeks old. Some other samosas and puffs had mold on them. I threw up just 30 minutes after eating it. I had food poisoning for 2 days. Overall, PLEASE do not go. Overpriced, Rude, Illegal! and just a terrible environment.

Atmosphere: 1

Food: 1

Service: 1

I purchased samosas from this shop last week, and they were served cold and unappetizing. I decided to give it another try and bought biscuits yesterday, but they were unfortunately rotten. It seems like they may sit on the shelves for too long due to lack of sales. On a positive note, the service is excellent, and the shop itself is nice, but the quality of the food is disappointing.

Atmosphere: 1

Food: 1

Service: 1