This is not the pizza nova I know. I think it's new owners. Pizza doesn't taste the same. Mt life and I use to love pizza nova. The pizza is so nasty and under cooked. This has to be new owner I'm so sad . RIP GLEN ERIN PIZZA NOVA.
Ken Alberts
Excellent pizza. Get it Well Done!
Atmosphere: 5
Food: 5
Service: 5
Chong Wang
Clean space, delicious food and affordable price.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Tetcu
The pizza was heavenly, especially on a cold day like today. Super nice man at the front register, amazing customer service. 5 stars without a doubt.
Atmosphere: 4
Food: 5
Service: 5
Crystal
Very caring staff. The food is always fresh and quick!
Atmosphere: 5
Food: 5
Service: 5
dthompson1313
Called ahead and ordered a pie for dinner. Arrived to the store and there was a family ahead of me waiting on their order.I was acknowledged which was nice. The young lady at the front was friendly and looked up my order. It would be a few minutes. I paid for the food and $1.25 for a dipping sauce.While I waited a couple more people came and were served in the same manner. What really impressed me however was this lady...in between orders and customers she started cleaning.I was impressed by this immensely. As a teenager and young person back in my day we were taught during our down time to clean and restock all supplies and this is exactly what she did.That is a testament to good management and leadership and overall a young person who takes pride in her job.When my pizza was ready she called me over and wished me a good weekend.Got home and my garlic sauce that I paid for wasn't there ?A bit disappointing but does not detract from the service provided ?Vegetarian options: Vegetarian options are readily available on the menu.Parking: Lots of parking available.
Atmosphere: 4
Food: 4
Service: 4
Макс Мельник
The grid of these establishments is the best , they have amazing pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Jean S
Amazing staff and great
Atmosphere: 4
Food: 3
Service: 5
J P
Amazing staff and great
Atmosphere: 4
Food: 3
Service: 5
Valerie* 12
My family usually orders from Pizza Nova once a month as a treat. Normally, everything is cooked/presented exactly as ordered.. I always check the ordered items before paying & leaving the store.2/3 pizzas were incorrect.1 pizza was missing bacon AND extra cheese, the other one had toppings on BOTH sides of the pizza when 1/2 was supposed to be cheese only. When I asked about the bacon & extra cheese, I was told that the bacon was "under" the cheese.. AND was told that that IS EXTRA CHEESE!?The 2nd pizza, I was told that that is what I ordered!?Called customer service and was given a $20 credit???
Didn't have enough lasagna for my order, the sandwiches were dry, stinging with the sauce. One thing that I found annoying, he asked me what I wanted before he got to the cash register, and then when he finished what he was doing, he asked me to repeat the entire order again. Not sure if I will go back to this location again. Pizza Nova service overall going down. Second location with issues.
Atmosphere: 2
Food: 2
Service: 2
Echo Tango
I ordered a pizza last night - and got the wrong one. Instead of refunding my order like I asked they kept pressuring me to accept the pizza 2 hours after I ordered it even though I said it was too late. I am absolutely horrified by their pushy behaviour. Do not order from this place!
Atmosphere: 1
Food: 1
Service: 1
Burjis Kadodwala
Store Front Staff 2 Young Boys Very Rude with Customers..Untrained and Mannerless Staff with Attitude Problem as if they are Serving Free Pizza...No paper Napkins on the front Counter when i asked for Napkins the Boy Gave Really Angry Stare first and just gave me only 1 Small Napkin with Free Attitude ...Manager sees the Bad Behaviour while he is Making pizza but he Does not Correct Them...No Slices in Stock at around 5 Pm...Wait time 25 mins until they Make Slices...The Correct Sauce Not used for correct slice..they just use the same tomato Sauce for all Slices..Asked For Washroom keys and Again had to Deal with that Bad Attitude... Hire and Place the Front Staff that has Willingness to Serve Customers
Atmosphere: 2
Food: 2
Service: 1
David P.
Relatives arrived from UK, our first evening together and we went for Pizza at this store. We asked for a veggie and cheese pizza and was told by the very rude owner we could only have the dried out pizzas sitting under the heat lamp. He walked away from us and started mumbling in his language to another worker and they both turned their backs on us.I can confirm I will never set foot in this pizza store ever. The most ignorant people I have ever dealt with.We went to pizza pizza, they made us fresh pizzas at the meadowvale store and were so nice and accommodating to us. Thank you pizza pizza.My message to everyone out there, never ever go to Pizza Nova
Karim
Pizza Nova is a beloved pizza chain that serves up delicious, quality pizzas with a focus on fresh ingredients. Their menu offers a wide variety of options, including classic pizzas, gourmet toppings, and specialty creations. From traditional Margherita to unique combinations like the Mediterranean or BBQ Chicken, there's something to satisfy every pizza lover's cravings. The crust is made fresh daily, and the toppings are generous and flavorful. With prompt delivery and friendly customer service, Pizza Nova is a reliable choice for a satisfying pizza experience.
This is not the pizza nova I know. I think it's new owners. Pizza doesn't taste the same. Mt life and I use to love pizza nova. The pizza is so nasty and under cooked. This has to be new owner I'm so sad . RIP GLEN ERIN PIZZA NOVA.
Excellent pizza. Get it Well Done!
Atmosphere: 5
Food: 5
Service: 5
Clean space, delicious food and affordable price.
Atmosphere: 5
Food: 5
Service: 5
The pizza was heavenly, especially on a cold day like today. Super nice man at the front register, amazing customer service. 5 stars without a doubt.
Atmosphere: 4
Food: 5
Service: 5
Very caring staff. The food is always fresh and quick!
Atmosphere: 5
Food: 5
Service: 5
Called ahead and ordered a pie for dinner. Arrived to the store and there was a family ahead of me waiting on their order.I was acknowledged which was nice. The young lady at the front was friendly and looked up my order. It would be a few minutes. I paid for the food and $1.25 for a dipping sauce.While I waited a couple more people came and were served in the same manner. What really impressed me however was this lady...in between orders and customers she started cleaning.I was impressed by this immensely. As a teenager and young person back in my day we were taught during our down time to clean and restock all supplies and this is exactly what she did.That is a testament to good management and leadership and overall a young person who takes pride in her job.When my pizza was ready she called me over and wished me a good weekend.Got home and my garlic sauce that I paid for wasn't there ?A bit disappointing but does not detract from the service provided ?Vegetarian options: Vegetarian options are readily available on the menu.Parking: Lots of parking available.
Atmosphere: 4
Food: 4
Service: 4
The grid of these establishments is the best , they have amazing pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff and great
Atmosphere: 4
Food: 3
Service: 5
Amazing staff and great
Atmosphere: 4
Food: 3
Service: 5
My family usually orders from Pizza Nova once a month as a treat. Normally, everything is cooked/presented exactly as ordered.. I always check the ordered items before paying & leaving the store.2/3 pizzas were incorrect.1 pizza was missing bacon AND extra cheese, the other one had toppings on BOTH sides of the pizza when 1/2 was supposed to be cheese only. When I asked about the bacon & extra cheese, I was told that the bacon was "under" the cheese.. AND was told that that IS EXTRA CHEESE!?The 2nd pizza, I was told that that is what I ordered!?Called customer service and was given a $20 credit???
Food: 2
Service: 1
Restaurantji Recommends
Didn't have enough lasagna for my order, the sandwiches were dry, stinging with the sauce. One thing that I found annoying, he asked me what I wanted before he got to the cash register, and then when he finished what he was doing, he asked me to repeat the entire order again. Not sure if I will go back to this location again. Pizza Nova service overall going down. Second location with issues.
Atmosphere: 2
Food: 2
Service: 2
I ordered a pizza last night - and got the wrong one. Instead of refunding my order like I asked they kept pressuring me to accept the pizza 2 hours after I ordered it even though I said it was too late. I am absolutely horrified by their pushy behaviour. Do not order from this place!
Atmosphere: 1
Food: 1
Service: 1
Store Front Staff 2 Young Boys Very Rude with Customers..Untrained and Mannerless Staff with Attitude Problem as if they are Serving Free Pizza...No paper Napkins on the front Counter when i asked for Napkins the Boy Gave Really Angry Stare first and just gave me only 1 Small Napkin with Free Attitude ...Manager sees the Bad Behaviour while he is Making pizza but he Does not Correct Them...No Slices in Stock at around 5 Pm...Wait time 25 mins until they Make Slices...The Correct Sauce Not used for correct slice..they just use the same tomato Sauce for all Slices..Asked For Washroom keys and Again had to Deal with that Bad Attitude... Hire and Place the Front Staff that has Willingness to Serve Customers
Atmosphere: 2
Food: 2
Service: 1
Relatives arrived from UK, our first evening together and we went for Pizza at this store. We asked for a veggie and cheese pizza and was told by the very rude owner we could only have the dried out pizzas sitting under the heat lamp. He walked away from us and started mumbling in his language to another worker and they both turned their backs on us.I can confirm I will never set foot in this pizza store ever. The most ignorant people I have ever dealt with.We went to pizza pizza, they made us fresh pizzas at the meadowvale store and were so nice and accommodating to us. Thank you pizza pizza.My message to everyone out there, never ever go to Pizza Nova
Pizza Nova is a beloved pizza chain that serves up delicious, quality pizzas with a focus on fresh ingredients. Their menu offers a wide variety of options, including classic pizzas, gourmet toppings, and specialty creations. From traditional Margherita to unique combinations like the Mediterranean or BBQ Chicken, there's something to satisfy every pizza lover's cravings. The crust is made fresh daily, and the toppings are generous and flavorful. With prompt delivery and friendly customer service, Pizza Nova is a reliable choice for a satisfying pizza experience.