Chuck's Roadhouse Bar & Grill

My husband and I were driving back home to Toronto from Montreal. We really needed a break and food after driving 3 hours straight. It was around 7 pm. Closer to the area, I saw Chuck’s. Since we are regulars to the one closer to home we said let’s stop here. Only to be turned away at the door with the lamest excuse: “all waiters are in the kitchen so I can’t serve you now. There is Jimmy’s close by, you can go there.”! How rude! And terrible for a business…
We will not be going to Chuck’s again.
Btw, there was Sholess Joe around the corner from them. Thanks to them we were able to feed ourselves and rest properly.

Atmosphere: 1

Food: 1

Service: 1

Good pit stop for lunch right off the 401. Salad good, burger great! 👍

Atmosphere: 4

Food: 5

Service: 5

Napanee Chuck's is the best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Dinner

We came here because it's a well known establishment and large seating area.

We called an hour ahead to ask if they can accommodate a hockey team with parents for lunch. They said it shouldn't be a problem.

As soon as we arrived, the server told us the kids cannot sit together and each child will need to be with a parent. They ruined the whole bonding experience with the girls. We spoke to the manager and she said the bills would get too complicated and it would get messy. We've been to other places without issue and most places usually went by the child's jersey number.

Everyone was just sitting within their own families and so there was no point to come as we were no longer eating 'togerher'

Food was mediocre, nothing to rave about. Would not come back and do not recommend for sports teams.

Kid-friendliness: Not kid sports team friendly

Atmosphere: 4

Food: 2

Service: 1

Food was so good I can't wait 4 it to open downtown Ontario street in Kingston I will be a regular for sure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Bites

Terrible customer service, after calling ahead and making a reservation for 30 people we showed up at Chuck’s and our hockey team was “rejected” (yes that was the word used) we were told they don’t serve hockey teams…If you’re in Nappanee for a hockey tournament or game and are looking for a place to eat with your team, this isn’t the one! Try Jimmi’s across the parking lot!!

Service: 1

Sydney was my server tonight. Seriously the best server I have ever had. Such a hard worker and so kind🙌

Atmosphere: 5

Food: 5

Service: 5

Be cautioned, they have a 3% fee that they add to your bill, whether you want to be charitable or not.

I won't go back.

Atmosphere: 1

Food: 3

Service: 2

Buffalo chicken fingers were cold but fries were good. Offered a dessert or microwave my chicken. I don’t eat sweets. Menu says $13.99 but charged $14.99.. husbands meal was good. Waiter didn’t know what to say when I said I don’t eat dessert. Courtesy of manager would have been nice.

Atmosphere: 3

Food: 1

Service: 3

I recently visited Chuck’s Roadhouse and tried their steak and lobster, and I have to say, it was fantastic! The steak was cooked perfectly to my preference—tender, juicy, and full of flavor. The lobster was equally impressive, fresh and buttery, pairing beautifully with the steak. Together, it was a great surf-and-turf experience.

The atmosphere was relaxed and inviting, making it a nice spot to enjoy a meal. As for the customer service, it was decent—nothing extraordinary, but the staff was friendly and efficient.

Overall, if you’re looking for a satisfying steak and lobster meal at a reasonable price, Chuck’s Roadhouse is definitely worth a visit!

Atmosphere: 5

Food: 5

Service: 5

Good food great prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rib, Loaded Nachos

This is a roadhouse. Expect roadhouse quality.

Atmosphere: 4

Food: 4

Service: 4

The ribs that where served where overcooked and burnt.And they didn’t offer for any alternatives

Atmosphere: 2

Food: 2

Service: 2

The food was burnt

Atmosphere: 1

Food: 1

Service: 1

Great fresh burger and fries, $9. 2 boys shared rib/wings combo, $20. $5 a pint. Can't beat this value.

Atmosphere: 4

Food: 4

Service: 5