Dairy Queen Grill & Chill

14 Richmond Blvd, Napanee
(613) 354-6611

Recent Reviews

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Amanda Francoeur

The food at this location is always crap. My daughter, who will literally eat anything, didn't even eat her food. She took one bite and cried because she was really looking forward to her poutine. I forced mine down because I'm cheap and I already paid for it.

The ice cream and cakes are fine. Stay away from the food!

Atmosphere: 1

Food: 1

Service: 3

Bensun Fong

Service is always great at this location, employees are polite and caring. Great spot to stop during an Ottawa-Toronto drive. DQ's quality has been consistently great over the years while other chains have disappointed; this location is a great example!

Atmosphere: 5

Food: 5

Service: 5

Meghan Downey

i don’t understand why it’s so hard for them to serve items how they’re advertised? you sell WARM queso, says so on the billboard, so when i specifically say i want warm queso that means warm. not ice cold outta the fridge. every. single. time i go to this location they give me freezing cold queso and i have to go back through the drive through to get them to reheat it. it’s been more than a dozen times that i’ve ordered it and not a single time has it been given warm, always cold. if it’s so impossible for you to serve warm queso, take it off your menu! stop advertising warm queso or better yet, DO YOU DAMN JOBS! you wouldn’t think sticking a container of queso in the microwave for 20 seconds was such a hard task for the poor shitty excuses you call employees

Atmosphere: 2

Food: 2

Service: 2

Steeve Savard

The lady made a mistake on the 2 orders I placed with her. And she wasn't happy to do it again. So the service was very poor and so was the atmosphere. I do not recommend!

Atmosphere: 3

Food: 3

Service: 1

charlene feraday

Went to this location and drive thrusaid closed at 1000, we got there at 959 pm so ok no biggie.
Went to front door and they turned all the lights out at 1000 pm. Online said store is open until 1100 pm. Not going here again. Had to drive to Kingston where they WERE open until 1100 pm.

Service: 1

James Burnett

Pretty good food and awesome treats. The pups loved their pup cups 🥤

Atmosphere: 4

Food: 4

Service: 4

Denise Apple

Nothing better than a sundae after dinner!

Atmosphere: 5

Food: 5

Service: 5

Ce Doreen

Ordered 3 burgers they were too messy and they gave us no napkins, I also got a strawberry cheesecake blizzard and they only have a few berries and cheesecake bits on the top there's nothing on the bottom. Need to train the teenagers there better

Atmosphere: 1

Food: 1

Service: 1

Marco M

First time Ive had a the food from there it's ok ice cream is top notch

Atmosphere: 5

Food: 4

Service: 5

Tony M

Parking: Plenty of space for parking!

Atmosphere: 4

Food: 5

Service: 5

Natalia Joyce

The blizzard was amazing but the girl at the cash, Carly, was very rude and not inviting.

Atmosphere: 4

Food: 5

Service: 1

Steve Diamond

What can I say, this is probably my favourite fast-food joint. I think they have the best burgers and the ice cream is great.

Atmosphere: 2

Food: 4

Service: 3

Debbie LEWIS

Wonderful food and people. Where friends meet!

Atmosphere: 5

Food: 5

Service: 5

Jason Cameron

Good store for ice cream, food is alright to, however the food quality has gone down used to get more food for the price.

Atmosphere: 5

Food: 3

Service: 4

amey d

Manager extreme rude especially outside the restaurant

Atmosphere: 3

Food: 3

Service: 1

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