Dairy Queen Grill & Chill

14 Richmond Blvd, Napanee
(613) 354-6611

Recent Reviews

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Linda Maxwell

We picked up 3 ice cream treats, 2 blizzards and a parfait.
There were no lids available nor were we offered a tray, just handed the open treats out the drive thru window to one person in a car.
The top half of the Blizzards were great but half way down there was just plain ice cream. Obviously not mixed well.
It was a disappointing visit. 😔

Atmosphere: 2

Food: 3

Service: 2

Elaine Inrig

Easy to find. Just off the 401. Pleasant staff. we were served immediately and ate a a table Everythi g was DQ good.

Atmosphere: 5

Food: 5

Service: 5

Shelby Stacey

was extremely disappointed, went to get ice cream tonight. the girls working were very unprofessional half of my order was completely wrong and they were very unprofessional over the speak phone.
I had said my order clearly but when I had arrived at window was missing half of it along with the huge wait time.

Atmosphere: 1

Food: 3

Service: 1

Donalda Thompson-Davidson

Order BBQ chicken fingers and the sauce is not BBQ .
Order Ranch for dipping sauce and did not get it .
Order root bear for a drink and it has no flavor. Just carbonated water.
Over all worst experience ive had .

Food: 1

Service: 2

Daddy Strap

Same as usual

Atmosphere: 3

Food: 4

Service: 3

Shams Lakhani

Busy location and workers were very fast with the orders.

Atmosphere: 4

Food: 4

Service: 5

Kim Robinson

Great location!

Atmosphere: 5

Food: 5

Service: 5

Jessica Dusharme

Worst customer service ever. Drive thru girl didnt turn off her mic n was mocking us for needing more time to decide bc they were sold out on half the menu. Super rude workers. Not very clean inside... wont go back. Deserves negative stars if that were possible

Atmosphere: 1

Food: 1

Service: 1

FotisCanada

Good food, good service.

Atmosphere: 4

Food: 5

Service: 5

Ryan Kimmett

Paid 14 dollars for a dried out day old chicken burger and cold fries.

Gail Switzer

Went through the drive through, was told to wait at the back door, it's disgusting back there... a really dirty looking guy was in and out a few time and was driving some kind of pumper truck with a really disgusting large hose rolled up on the back, I had to park behind it to wait for my food 🤢

Atmosphere: 1

Food: 4

Service: 3

John Andrew Dickinson (Andy)

Great experience

Atmosphere: 4

Food: 4

Service: 4

Brittany Pakul

Good and fast

Atmosphere: 5

Food: 4

Service: 5

COLLEEN “Poohbear” O'BRIEN

The score a 2 out of five on service because I find that they are not making the ice products the way they are supposed to for instance I have recently found they do not correctly make their peanut buster parfaits correctly at all, instead fudge and peanuts and ice cream put together in the 3 layers each correctly they have been missing the middle layer of fudge and peanuts or not enough peanuts on any of it.

Atmosphere: 4

Food: 3

Service: 2

Cameron Smith

The most poorly mixed blizzards around. We thought it was the norm til we moved away. Went back again and they might pour the mix on top of a cup of soft serve. Not blended at all.

Atmosphere: 3

Food: 1

Service: 3

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