Dairy Queen Grill & Chill
14 Richmond Blvd, Napanee
(613) 354-6611
Recent Reviews
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Ordered a birthday cake and asked them to draw a tractor. They definitely exceeded my expectations! My little guy was so happy!
Atmosphere: 5
Food: 5
Service: 5
Stopped on February 23rd and ordered 1 medium Blizzard with turtle pieces and 1 small Blizzard. They brought them to the drive-thru window, did not turn them upside down, and by the time we got on the 401 to come home, realized they were runny, barely frozen and very gritty! What a disappointment.
Atmosphere: 1
Food: 1
Service: 3
Had a great experience at Dairy Queen! Maddie was amazing to deal with super friendly, patient, and made everything quick and easy. Really appreciated her great customer service. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Food was terrible. Took a bite of burger and it tastes off. Mentioned it to staff and they brushed it off. We spent $40 on three burger meal deals and weren't even able to eat the burgers. Absolutely gross 🤢 and felt sick after eating
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poutine, Cheeseburger
Rude cashier. Refused to take my $100 bill.
Atmosphere: 2
Food: 5
Service: 1
We picked up 3 ice cream treats, 2 blizzards and a parfait.
There were no lids available nor were we offered a tray, just handed the open treats out the drive thru window to one person in a car.
The top half of the Blizzards were great but half way down there was just plain ice cream. Obviously not mixed well.
It was a disappointing visit. 😔
Atmosphere: 2
Food: 3
Service: 2
Easy to find. Just off the 401. Pleasant staff. we were served immediately and ate a a table Everythi g was DQ good.
Atmosphere: 5
Food: 5
Service: 5
was extremely disappointed, went to get ice cream tonight. the girls working were very unprofessional half of my order was completely wrong and they were very unprofessional over the speak phone.
I had said my order clearly but when I had arrived at window was missing half of it along with the huge wait time.
Atmosphere: 1
Food: 3
Service: 1
Order BBQ chicken fingers and the sauce is not BBQ .
Order Ranch for dipping sauce and did not get it .
Order root bear for a drink and it has no flavor. Just carbonated water.
Over all worst experience ive had .
Food: 1
Service: 2
Same as usual
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Busy location and workers were very fast with the orders.
Atmosphere: 4
Food: 4
Service: 5
Great location!
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever. Drive thru girl didnt turn off her mic n was mocking us for needing more time to decide bc they were sold out on half the menu. Super rude workers. Not very clean inside... wont go back. Deserves negative stars if that were possible
Atmosphere: 1
Food: 1
Service: 1
Good food, good service.
Atmosphere: 4
Food: 5
Service: 5
Paid 14 dollars for a dried out day old chicken burger and cold fries.
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