Went thru and got 2 drinks a kids nugget happy meal and 10 pack meal. 30$ they didn’t give us any sauces or straws. You charge 30$ for that and you can’t even give me everything I’m suppose to get. Yet if I ever ask for more sauce it’s like 20 cents a sauce. Should be free for how many times you forget the simplest of items or entire meal items. McDonald’s do better.
Atmosphere: 2
Food: 2
Service: 1
Vic Ford
Love the breakfast sandwiches😋
Food: 5
Service: 4
Ridge O'Brien
Fries great, burger missing half the ingredients. Kitchen staff can't read, check your food before you leave.
Atmosphere: 2
Food: 2
Service: 1
Jay H
Ordering went well the girl taking my order was polite. The food was tasty but it looked like they threw it around the kitchen for a bit. Everything was half on the bun and condiments were hardly on the burger. 11:45 pm 1 car ahead and none behind so can't say it was made during a rush. Just not put together well at all.
It was extremely busy, and despite repeating our order at least 3 times, what we got was incorrect. Perhaps it was someone's first day on Drive~Thru? Food was good, just not the correct items.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burger, Oreo Mcflurry, Hot Fudge Sundae, Bigmacs, Mcrib
Sonja Pecnik
Place is clean, staff is friendly, service was quick, hot food was hot, cold food was cold. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Donuts, Bigmacs
Faheem Akhtar
I had an amazing experience at the McDonald's in Napanee! The service was fast and friendly, and the staff were attentive to every detail of my order. My food was fresh, hot, and tasted great – exactly what I was craving! The restaurant was clean and well-organized, making it a comfortable place to sit and enjoy my meal.
I was especially impressed with how quick the service was, even during a busy time. The team there really seems to care about giving customers a great experience. Whether you’re stopping in for a quick bite or grabbing something on the go, this McDonald's location is top-notch. Highly recommend!
Asked for a pumpkin spice latte hot and they gave me cold it's so bitter and gross doesn't even taste like pumpkin spice
Atmosphere: 1
Food: 1
Service: 1
E O
My old review used to be 4 stars. We decided to come here again, as our last time coming here was good. Needless to say our review for this place is now 1 star after our most recent experience. The staff were very rude, dismissive, and unhelpful to my brother and I. They got our order wrong by quite a bit... so we brought it back expecting it to be no big deal. Well apparently it was for them. They refused to give us the right items (Which may I add were more expensive than what we received), despite the receipt showing what we ordered. They wouldn't even give us our money back. I would never ever come here again, not even to buy a $2 coffee.
Atmosphere: 1
Food: 3
Service: 1
Krishika Khanna
I got this poutine few mins back, we were so hungry but still waited for 15 mins for our order. Poutine was the worst poutine ever. Gravy was very chilled like it just came out of fridge and cheese curds were completely frozen , on the top fries were half cooked. Will never visit this store again. Girls were talking but i didn’t see anyone preparing my food. Its really frustrating.
Food: 1
Service: 1
Raman Barewal
Staff is ignoring and never responding if driver ask about timing of delivery order while pickup
Excellent job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bigmacs
Went thru and got 2 drinks a kids nugget happy meal and 10 pack meal. 30$ they didn’t give us any sauces or straws. You charge 30$ for that and you can’t even give me everything I’m suppose to get. Yet if I ever ask for more sauce it’s like 20 cents a sauce. Should be free for how many times you forget the simplest of items or entire meal items. McDonald’s do better.
Atmosphere: 2
Food: 2
Service: 1
Love the breakfast sandwiches😋
Food: 5
Service: 4
Fries great, burger missing half the ingredients. Kitchen staff can't read, check your food before you leave.
Atmosphere: 2
Food: 2
Service: 1
Ordering went well the girl taking my order was polite. The food was tasty but it looked like they threw it around the kitchen for a bit. Everything was half on the bun and condiments were hardly on the burger. 11:45 pm 1 car ahead and none behind so can't say it was made during a rush. Just not put together well at all.
Atmosphere: 2
Food: 2
Service: 5
Good food quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Oreo Mcflurry, Bigmacs
Forgot my fries
It was extremely busy, and despite repeating our order at least 3 times, what we got was incorrect. Perhaps it was someone's first day on Drive~Thru? Food was good, just not the correct items.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burger, Oreo Mcflurry, Hot Fudge Sundae, Bigmacs, Mcrib
Place is clean, staff is friendly, service was quick, hot food was hot, cold food was cold. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Donuts, Bigmacs
I had an amazing experience at the McDonald's in Napanee! The service was fast and friendly, and the staff were attentive to every detail of my order. My food was fresh, hot, and tasted great – exactly what I was craving! The restaurant was clean and well-organized, making it a comfortable place to sit and enjoy my meal.
I was especially impressed with how quick the service was, even during a busy time. The team there really seems to care about giving customers a great experience. Whether you’re stopping in for a quick bite or grabbing something on the go, this McDonald's location is top-notch. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Asked for a pumpkin spice latte hot and they gave me cold it's so bitter and gross doesn't even taste like pumpkin spice
Atmosphere: 1
Food: 1
Service: 1
My old review used to be 4 stars. We decided to come here again, as our last time coming here was good. Needless to say our review for this place is now 1 star after our most recent experience. The staff were very rude, dismissive, and unhelpful to my brother and I. They got our order wrong by quite a bit... so we brought it back expecting it to be no big deal. Well apparently it was for them. They refused to give us the right items (Which may I add were more expensive than what we received), despite the receipt showing what we ordered. They wouldn't even give us our money back. I would never ever come here again, not even to buy a $2 coffee.
Atmosphere: 1
Food: 3
Service: 1
I got this poutine few mins back, we were so hungry but still waited for 15 mins for our order. Poutine was the worst poutine ever. Gravy was very chilled like it just came out of fridge and cheese curds were completely frozen , on the top fries were half cooked. Will never visit this store again. Girls were talking but i didn’t see anyone preparing my food. Its really frustrating.
Food: 1
Service: 1
Staff is ignoring and never responding if driver ask about timing of delivery order while pickup
I only get coffee
Atmosphere: 2
Food: 1
Service: 5
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