Lady who answered the phone today needs to re-evaluate her customer service skills. She was rude, cut me off while I was speaking and hung up.
Atmosphere: 1
Service: 1
Andy Alg
Been going here for over 35 years.
Atmosphere: 5
Food: 5
Service: 5
Melody Leland
Always great, been to a few other places but always come back to this one ☺️☺️ combo #3 is my go to. As well as wing tin soup and chicken guy ding. Can't go wrong 🤩🤩
Food: 5
Service: 5
Scott Guyan
Great food, great customer service, interior looks like a yard sale.
Atmosphere: 1
Food: 5
Service: 5
Dunc
Its great food and really nice staff but they have a beautiful restaurant not open to the public and are selling odd items inside the dinning room. Very strange
Atmosphere: 2
Food: 5
Service: 5
Vic Guilherme
This place has been a nightmare ever since covid.First off their food is just so so.That is if you can get food. My last three times there have been the restaurant was closed when it was supposed to be open.The second time I wasn't able to order because they weren't taking anymore because they were too busy.The third time there was a 3 hr wait to place my order. They're the only Chinese place in Napanee and run their business like it. You're way better off driving to Kingston or Belleville.
Atmosphere: 1
Food: 2
Service: 1
Marta Hunt
Food was good but the prices are too expensive.
Food: 3
Service: 4
Chris Goodrich
Have no idea what’s going on with this place. Walked in to place a takeout order and was told something about the next pick up time availability. Extremely poor business model.
Atmosphere: 1
Service: 1
Reese Taylor
Best food ever the employees were really kind thank you so much love the food so much
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Lemon Chicken
Carolina G
Worst Chinese food and most expensive Chinese food I've ever had. Run!
First and last time at this establishment. I had went off of their (not updated) photo of the prices and ordered a Dinner for 6 which was around $65.00 and I paid $107.00…Plus on top of that did not get what I had ordered which were the spare ribs. Very upset by my first impression.
Atmosphere: 1
Food: 1
Service: 1
Ethan Meise
Ordered from here by phone after looking at the menu posted online. Dinner for 2 listed at $21.50 on the menu online only to show up and be told it is actually $39.55 plus tax and asked for tip in addition, they never update their online information. Furthermore the food was bland, the chicken was a sandy texture like it was a freezer meal, and the "chicken chow mein" was actually bean sprouts with more peices of the same bland, gritty chicken bathing in broth. Only reason it's not getting 1 star is because it was well packaged and the one who took my order over the phone was polite and kind, a stark difference from who was taking payment once I went inside.
I've been ordering from new York for 20 yrs , my wife for 40 yrs , the amazing egg rolls were the draw , for my birthday we ordered 115$ worth of food from our favorite local restaurant to only be very disappointed by our experience after yrs of loyalty. The egg roles were 100% cabbage filled, we ordered 8 at 3$ each , all were cabbage filled no bean sprouts, we stopped in the next day to address the issue, we talked to a staff member and addressed the issue with her, she was nothing but rude and disrespectful and said , it's the luck of the draw if you get the right ingredients and there was nothing she could do about it , we asked if the owner could call us , she said yes and that he would be in later in the day and will call you later the same day, after taking our information , he never called , avoid this place at all cost, if you want quality and good service go elsewhere.
Lady who answered the phone today needs to re-evaluate her customer service skills. She was rude, cut me off while I was speaking and hung up.
Atmosphere: 1
Service: 1
Been going here for over 35 years.
Atmosphere: 5
Food: 5
Service: 5
Always great, been to a few other places but always come back to this one ☺️☺️ combo #3 is my go to. As well as wing tin soup and chicken guy ding. Can't go wrong 🤩🤩
Food: 5
Service: 5
Great food, great customer service, interior looks like a yard sale.
Atmosphere: 1
Food: 5
Service: 5
Its great food and really nice staff but they have a beautiful restaurant not open to the public and are selling odd items inside the dinning room. Very strange
Atmosphere: 2
Food: 5
Service: 5
This place has been a nightmare ever since covid.First off their food is just so so.That is if you can get food. My last three times there have been the restaurant was closed when it was supposed to be open.The second time I wasn't able to order because they weren't taking anymore because they were too busy.The third time there was a 3 hr wait to place my order. They're the only Chinese place in Napanee and run their business like it. You're way better off driving to Kingston or Belleville.
Atmosphere: 1
Food: 2
Service: 1
Food was good but the prices are too expensive.
Food: 3
Service: 4
Have no idea what’s going on with this place. Walked in to place a takeout order and was told something about the next pick up time availability. Extremely poor business model.
Atmosphere: 1
Service: 1
Best food ever the employees were really kind thank you so much love the food so much
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Lemon Chicken
Worst Chinese food and most expensive Chinese food I've ever had. Run!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First and last time at this establishment. I had went off of their (not updated) photo of the prices and ordered a Dinner for 6 which was around $65.00 and I paid $107.00…Plus on top of that did not get what I had ordered which were the spare ribs.
Very upset by my first impression.
Atmosphere: 1
Food: 1
Service: 1
Ordered from here by phone after looking at the menu posted online. Dinner for 2 listed at $21.50 on the menu online only to show up and be told it is actually $39.55 plus tax and asked for tip in addition, they never update their online information. Furthermore the food was bland, the chicken was a sandy texture like it was a freezer meal, and the "chicken chow mein" was actually bean sprouts with more peices of the same bland, gritty chicken bathing in broth. Only reason it's not getting 1 star is because it was well packaged and the one who took my order over the phone was polite and kind, a stark difference from who was taking payment once I went inside.
Atmosphere: 1
Food: 2
Service: 1
Good value old style Chinese food
Friendly people and good
Service: 4
Recommended dishes: Chicken Fried Rice, Chicken Chow Mein, Egg Roll, 2 Fortune Cookies
I've been ordering from new York for 20 yrs , my wife for 40 yrs , the amazing egg rolls were the draw , for my birthday we ordered 115$ worth of food from our favorite local restaurant to only be very disappointed by our experience after yrs of loyalty. The egg roles were 100% cabbage filled, we ordered 8 at 3$ each , all were cabbage filled no bean sprouts, we stopped in the next day to address the issue, we talked to a staff member and addressed the issue with her, she was nothing but rude and disrespectful and said , it's the luck of the draw if you get the right ingredients and there was nothing she could do about it , we asked if the owner could call us , she said yes and that he would be in later in the day and will call you later the same day, after taking our information , he never called , avoid this place at all cost, if you want quality and good service go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
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