Tim Hortons
478 Centre St N, Napanee
(613) 354-1379
Recent Reviews
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Great Timmys location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Muffin
It was okey
Atmosphere: 4
Food: 4
Service: 4
Now that I’m off work I wanted to leave a review. This happened 2 days ago but things haven’t been better the last 2 days I’ve gone so I wanted to leave a review I just wish customer service was better here and it’s not just me that’s having problems 24/7. I ordered a triple triple like I do most mornings and I noticed it was leaking a bit. No big problem but where my problem occurred is when I asked them to please clean the cup off so I didn’t get coffee all over my car, she refused and said “it’s ok that’s the way it’s supposed to be drank”….. so whatever, I take my coffee and it goes all over my cup holder and when I get to work I take the cover off to cool it down. Then it goes all over the place because it’s overfilled. It could have been at least made right but why would they do that when the only thing that matters is to get the line moving. Needless to say if you want something done right go to the downtown Tim Hortons
Food: 1
Service: 1
Excellent location and staff.
Atmosphere: 5
Food: 5
Service: 5
I just went to there now at 5 5.30 the Indian girl was working at drive through Wednesday 6 August and she did not treat us well even though the service was very late and I got hair in my iced cap
I placed a mobile order and had to wait at least 15 minutes to receive it. I ordered an iced coffee and a Veg Cilantro Lime Loaded Wrap. When I got to my car and opened the wrap, I was extremely disappointed.
The wrap was completely wet, and the paper was stuck to it so badly that it was hard to remove. It looked like it wasn’t even wrapped properly—sauces and liquids were dripping everywhere, making the entire wrap soggy and messy from the outside.
This was a very poor food experience. It’s clear that there was no care taken in preparing or packaging the order. I would strongly recommend avoiding this location.
Atmosphere: 1
Food: 1
Service: 1
Inexperienced and unqualified management, it's no wonder they can't move lines. Was being trained by an unprofessional employee by the name of Josie before I walked out thankful I had a better job lined up. If I find out Josie was another name change for my employment, I'm suing tim hortons. It's called workplace harassment!
Atmosphere: 1
Food: 1
Service: 1
Order 1 stip tea got coffee, there were no other customers so it was just more of employees didn't care to pay attention.
Atmosphere: 1
Food: 1
Service: 1
Some off the staff have a hate my job attitude and voice it to customers, midnight staff (imagants) think they're there to clean, and flirt with the truck drivers. Call my order in tell them il be 10-15mins when doing coffee runs on midnight shifts. Half hour later they just started making my coffees order.
Atmosphere: 1
Food: 3
Service: 1
Coffee mmm coffee, hope they get it right today?
Restaurantji Recommends
Ordered 2 drinks, both wrong. Like clockwork daily. Seem nice but need to slow down and listen to orders.
Atmosphere: 1
Food: 1
Service: 2
Absolutely shitty service, everyone there is extremely slow I’ve been there 3 times and so slow people are leaving. Horrible Tim Hortons
Atmosphere: 1
Food: 1
Service: 1
Excellent service and a great place to enjoy a great cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Everything that we took was super fresh.
Incredibly slow service
Atmosphere: 1
Food: 1
Service: 1
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