Tim Hortons
81 Dundas St E, Napanee
(613) 354-4665
Recent Reviews
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Great food and awesome staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Grilled Wrap, Chili, Bagels
It took quite a long time to get service I waited for 15 to 20 minutes
Kid-friendliness: Kneed to great people with a hello how are u how my I help u instead of what do u won't
Atmosphere: 2
Food: 4
Service: 2
Hey, guys, just FYI, a chai latte doesn't have coffee in it. Like, at all. Ever.
I don't usually post negative reviews, but I'm about to dump out a $5 cup of sadness right now and try to make my own. Usually I wouldn't care; I'd try to choke it down and tell myself I liked it, but it's 5:30 PM on a Sunday night. The last thing I need right now is a shot of espresso.
Atmosphere: 5
Food: 2
Service: 5
Place is racist and disrespectful and discrimination is very abundant
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Service is slow at the best of times. Staff need to learn how to clean.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Hash Brown, Chili, Chicken Noodle Soup
Staff were very friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Brown, Farmer's Breakfast Bundle Serves 4-6, Egg & Cheese Breakfast Sandwich, Bagels, Chicken Noodle Soup
This morning at 10:58 am I ordered 10 timbits in a bag. I can't remember the awesome lady who served me....I wish I had her name. She was so kind to me...you have an amazing staff member! Just want to shout out to customer service clerk wo severd me this morning.. a huge thank you 🤗🫶
C.J.
Atmosphere: 5
Food: 5
Service: 5
This is my regular Tim’s. I mostly do the drive thru as it is convenient for me. I absolutely love this restaurant and the service I receive here. The staff is always friendly. My beef with Tim Horton’s is the offers. For the past 2 months I have had two or three offers and the 2 are always the same. And if I get a third offer it is something I would never use. Why can’t there be different offers instead of the same thing all the time. Always have 2 ice Capp and 20 timbits for 400 extra points and regular soup or chili with a lunch sandwich (who wants soup or chili in the summer?)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Grilled Wrap, Hash Brown, Farmer's Breakfast Bundle Serves 4-6, Egg & Cheese Breakfast Sandwich, Bagels
Lady handled cash and then continued to stick her fingers in my cup. I don't know why I haven't noticed before but why don't employees have to wash their hands everytime they use the cash. I know I couldn't be surprised being disappointed by Tim Hortons but I guess I am.
Why are there no whole wheat or grain options?! Why are they discontinuing everything but white starches. We are become more inclusive yet restricting options for dietary needs.
Atmosphere: 2
Food: 1
Service: 1
I visit Tim Hortons regularly because I like steeped tea, but lately, it seems like every time I try to order it, it’s unavailable. This is beyond disappointing. How can a brand that prides itself on being a Canadian staple not have one of its most popular items in stock?
Restaurantji Recommends
Brodie made my drink the way I wanted it! He understood me perfectly. Thank you
Atmosphere: 5
Food: 5
Service: 5
Poor service .. i waited 15 min for just two iced caps
Atmosphere: 1
Food: 2
Service: 1
The cashier had no idea when I asked if they sold the breakfast parfait, hardly spoke a word of English, and didn't even bother to stir my coffee, the store itself is always nice and clean and the wifi works and is stable, other than this 1 particular bad visit I would recommend
Atmosphere: 4
Food: 4
Service: 2
Quick easy phenomenal coffee
Atmosphere: 5
Food: 5
Service: 5
I always get a coffee3x3...it was better than most of the same order in Kingston...but the do tend to run out of choices for the lunch menu
Atmosphere: 4
Food: 3
Service: 4
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