One of my Favorite fast food restaurants this location get food out quickly and ontime
Atmosphere: 3
Food: 5
Service: 4
David Bailey
Screwed up my order and argued that I ordered something else
Atmosphere: 1
Food: 1
Service: 1
Paul Leduc
Great customer service, food was nice and fresh for fast food. The place is partially under renovation but still clean.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: French Fries, Dave's Single Combo Sandwich
Kerri D
Had lunch yesterday with my partner. We both ordered the same as always, and as usual the chicken fingers were NOT even room temperature. Had to wait while they redid them. Both ordered Frosties and my partner found a hair in hers shortly after diving into it. Needless to say, we dumped both out. The front window is still broken, so it's cold in there, and the bathroom and front area smelled like their septic system backed up. $28 for 2 adults for lunch. Never again.
Atmosphere: 2
Food: 1
Service: 5
Faheem Akhtar
The service was quick, and the staff were so friendly and welcoming. My order was prepared perfectly, and the food was fresh, hot, and delicious. The restaurant was also clean and well-maintained, making it a comfortable spot to enjoy my meal.
I especially appreciated the attention to detail – they got my order exactly right, and everything tasted just as good as I hoped. The fries were crispy, and the burger was flavorful and well-made. Overall, a great experience, and I’ll definitely be back next time I'm in the area. Highly recommend this Wendy’s for great food and excellent service!"
Atmosphere: 5
Food: 5
Service: 5
jenn thompson
Let’s face it… nothing is cheap anymore but I still expect what I pay for. Paid just 31.50 not once, not twice but three times and got less than par on my order of same thing. Baconator x2 all three times. Use to be my favorite meal. Fool me once, fool me twice, third one is on me! My bad! Quality has gone down the shitter!!!! Your fries are DISGUSTING!!! Like eating something that has been sitting in your oil basket for HOURS! Hamburger sitting in heat oven for hours and haven’t even got mayonnaise on our Baconater’s for past three orders…. Yes that’s a standard topping for this according to YOUR menu , another cut back??? DISAPPOINTING!!! EXPENSIVE!!! NOT WORTH IT!!!! NAPANEE LOCATION AT LEAST!!!! DO NOT WANT A COUPON FOR YOUR DISGUSTING FRIES OR THE MONEY I HAVE SPENT THERE!!! DO BETTER!!!!
Jenifer Graham
Don't touch the lemonade...it's all for me
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad
Kerstine Franklin
Customer service was exemplary! The clerk was so helpful when I expressed my dietary challenges - at a WENDY'S of all places. Fixed me up a Dave's single in a lettuce wrap. So yummy. Will visit this restaurant in Napanee again!
Atmosphere: 3
Food: 4
Service: 5
MystycalAbyss
Today was yet another bad order from this store on a long list of bad orders. I have had under cooked food on more than one occasion, missing items, incorrect items and generally nasty staff. Ordered a delivery order that was sealed and not tampered with. The store did not put all of the ordered food in before sealing it. This is the last time I give them a chance.
Wendys is the best fast food place forever . I really like their services. Staff is very nice and kind . Very fast service nad food is always fresh and hot .
Atmosphere: 5
Food: 5
Service: 5
Heckmeh
There was a wall under construction, but other than that everything was great! Staff was very polite, and the food tasted as good as you'd expect it to be for fast food. In my opinion, this would be the best fast food place in Napanee if you're looking for a quick bite
Vegetarian options: There are no vegetarian/vegan burgers in Wendys, but you are able to add/remove anything with your order, they're very adaptive!
Wheelchair accessibility: From what I could tell, the whole building is wheelchair accessible. The entrances have working buttons, and there are no stairs to get in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Dave's Single Combo Sandwich
Christopher Newell
Slow, food is always cold or undercooked, pop has an odd taste not consistent with other locations. Don't order with the app, they won't follow your special instructions.
Atmosphere: 2
Food: 2
Service: 2
Harrison Bell-smith
So we pull up and all of the sudden the person taking our order is YELLING with the microphone 5 feet down their throat! So i order a dave’s triple we get our food and I think hmmm… this burger feels a little small to be a triple then as i am opening it up i’m think ok maybe they forgot a patty and gave me a double! NOPE! They give me a single and charge me for a triple! They couldn’t have at least missed by one patty they had to miss by TWO WHOLE PATTYS!!! was planning on going to mcdonald’s but decided on wendy’s instead, WORST DECISION OF MY LIFE!!!!
One of my Favorite fast food restaurants this location get food out quickly and ontime
Atmosphere: 3
Food: 5
Service: 4
Screwed up my order and argued that I ordered something else
Atmosphere: 1
Food: 1
Service: 1
Great customer service, food was nice and fresh for fast food. The place is partially under renovation but still clean.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: French Fries, Dave's Single Combo Sandwich
Had lunch yesterday with my partner. We both ordered the same as always, and as usual the chicken fingers were NOT even room temperature. Had to wait while they redid them. Both ordered Frosties and my partner found a hair in hers shortly after diving into it. Needless to say, we dumped both out. The front window is still broken, so it's cold in there, and the bathroom and front area smelled like their septic system backed up. $28 for 2 adults for lunch. Never again.
Atmosphere: 2
Food: 1
Service: 5
The service was quick, and the staff were so friendly and welcoming. My order was prepared perfectly, and the food was fresh, hot, and delicious. The restaurant was also clean and well-maintained, making it a comfortable spot to enjoy my meal.
I especially appreciated the attention to detail – they got my order exactly right, and everything tasted just as good as I hoped. The fries were crispy, and the burger was flavorful and well-made. Overall, a great experience, and I’ll definitely be back next time I'm in the area. Highly recommend this Wendy’s for great food and excellent service!"
Atmosphere: 5
Food: 5
Service: 5
Let’s face it… nothing is cheap anymore but I still expect what I pay for. Paid just 31.50 not once, not twice but three times and got less than par on my order of same thing. Baconator x2 all three times. Use to be my favorite meal. Fool me once, fool me twice, third one is on me! My bad! Quality has gone down the shitter!!!! Your fries are DISGUSTING!!! Like eating something that has been sitting in your oil basket for HOURS! Hamburger sitting in heat oven for hours and haven’t even got mayonnaise on our Baconater’s for past three orders…. Yes that’s a standard topping for this according to YOUR menu , another cut back??? DISAPPOINTING!!! EXPENSIVE!!! NOT WORTH IT!!!! NAPANEE LOCATION AT LEAST!!!! DO NOT WANT A COUPON FOR YOUR DISGUSTING FRIES OR THE MONEY I HAVE SPENT THERE!!! DO BETTER!!!!
Don't touch the lemonade...it's all for me
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad
Customer service was exemplary! The clerk was so helpful when I expressed my dietary challenges - at a WENDY'S of all places. Fixed me up a Dave's single in a lettuce wrap. So yummy. Will visit this restaurant in Napanee again!
Atmosphere: 3
Food: 4
Service: 5
Today was yet another bad order from this store on a long list of bad orders. I have had under cooked food on more than one occasion, missing items, incorrect items and generally nasty staff. Ordered a delivery order that was sealed and not tampered with. The store did not put all of the ordered food in before sealing it. This is the last time I give them a chance.
nice got 10% discount! Without needing to ask.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wendys is the best fast food place forever . I really like their services. Staff is very nice and kind . Very fast service nad food is always fresh and hot .
Atmosphere: 5
Food: 5
Service: 5
There was a wall under construction, but other than that everything was great! Staff was very polite, and the food tasted as good as you'd expect it to be for fast food. In my opinion, this would be the best fast food place in Napanee if you're looking for a quick bite
Vegetarian options: There are no vegetarian/vegan burgers in Wendys, but you are able to add/remove anything with your order, they're very adaptive!
Wheelchair accessibility: From what I could tell, the whole building is wheelchair accessible. The entrances have working buttons, and there are no stairs to get in
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Dave's Single Combo Sandwich
Slow, food is always cold or undercooked, pop has an odd taste not consistent with other locations. Don't order with the app, they won't follow your special instructions.
Atmosphere: 2
Food: 2
Service: 2
So we pull up and all of the sudden the person taking our order is YELLING with the microphone 5 feet down their throat! So i order a dave’s triple we get our food and I think hmmm… this burger feels a little small to be a triple then as i am opening it up i’m think ok maybe they forgot a patty and gave me a double! NOPE! They give me a single and charge me for a triple! They couldn’t have at least missed by one patty they had to miss by TWO WHOLE PATTYS!!! was planning on going to mcdonald’s but decided on wendy’s instead, WORST DECISION OF MY LIFE!!!!
Food: 1
I love wendys salads ?
Atmosphere: 5
Food: 5
Service: 5
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