Me and my friend are visiting ottawa and I wanted to take her out to a nicer restaurant in ottawa. Unfortunately the food was so bland and the service so poor it ruined our night! I got the Gnocci and im very convinced its a small portion of a Costco bag of gnocchi mixed with canned tomato sauce heated in a pot, no seasoning, not even salt and pepper. Not only was the taste, quality and portion poor but it was also 26$. My friend activity works in the food industry and is deeply disappointed that for 26$ they are not making there gnocchi in house. My friend got the spicy Calabrazi(spelling?) Sausage pizza and she could barely eat half of it. The crust was bland and tasteless and not even slightly browned on the bottom, like it was microwaved. The Sausage was scarcely put on the pizza in large chunks and the tomato sauce and cheese was so tasteless I couldn't tell if it was there. The service was very poor, with people who came in after us receiving service and food as we were ordering, not something I usually pay attention to but we came in and were seated when there was only 1 other table of people.
All in all the food was terrible and the service poor. The ratings for this restaurant are inaccurate, if you read them you would not eat here. People are saying only bad things and then rating 3 or 4 stars unfortunately.
Atmosphere: 4
Food: 1
Service: 2
Dorian Bodnariuc
Very nice place to eat lunch or dinner. Service is great and food is good.
Atmosphere: 4
Food: 5
Service: 5
Ken Mellon
Food was good but typical Italian fare. Service was a bit slow but very friendly.
Atmosphere: 4
Food: 4
Service: 3
M Tripper
Superb meals in a welcoming atmosphere. We paired with a fabulous Canadian pinot noir. Only observation is lack of Canadian wine choices.
Atmosphere: 4
Food: 5
Service: 4
Diana
Came for dinner and it seemed kind of busy. Granted I came a little earlier than my reservation and we were still seated (I requested a booth in the reservation but was seated elsewhere, no biggie though it would have been nice if their online system shows comments). Servers were friendly but seemed overworked, the second waitress forgot the breadbasket entirely until the main meal came in. They were moving around the room quite a bit so maybe hire another waitress? The food was alright, I liked the pasta special with shrimp but it should come with a nut warning, as the sauce contains walnuts but is was not mentioned (I could also be blind and maybe missed it on the board though I didn’t see it). The pear and Brie pizza was great, I really liked the creamy and crunchy texture. The Mediterranean? tandoori chicken was … not great. The chicken part was okay, it was not dry but the side dish couldn’t be more bland. It’s like even salt seasoning was forgotten for the rice and chick peas. The desert was okay, the crème brûlée seemed a little burnt as the top was kind of bitter and anything warmed is really closer to hot so you may want to wait a minute before hungrily biting into it. Pleasant enough experience overall but not something grand or a place to celebrate at, in my opinion.
Atmosphere: 4
Food: 3
Service: 2
Kerry Oleary
We had a wonderful evening with terrific service from our server Kelly.
Atmosphere: 5
Food: 5
Service: 5
Mark Black
Great restaurant!!
Atmosphere: 5
Food: 5
Service: 5
Rachel Tucker
I was visiting from out of town and Cyrano's was recommended. The food and service is absolutely outstanding! Everything we had (shrimp cocktail, crab cakes and 3 cheese manicott1) was so delicious, we had to go back a second night in a row so we could try more of the menu. Melanie is a terrific and attentive server, you'll be lucky to be seated in her section. Can't wait to go back the next time I visit Ottawa.
Atmosphere: 5
Food: 5
Service: 5
Pawel P
Very good Italian food, while most Italian is kind-of bland and the same, this was flavorful and satisfying.
Atmosphere: 4
Food: 5
Service: 5
Ashley Wilson
Atmosphere was nice and service was quick! The food was well seasoned and reasonably portioned. Would definitely go back for special occasions.
I recently dined at Cyranos and I had the mussels. My experience was a bit disappointing. The sauce was good but the mussels were very small and not juicy , some of them had close shells and were difficult to open . Everything else about the meal and service was very good..
Atmosphere: 4
Food: 3
Service: 4
Michele Charrier
Excellent food, the Primitivo wine was perfect and the service impeccable thanks to Melanie! Since COVID, finding a good place to eat has been challenging. Cyranos was a refreshing surprise! We tried a variety of delights -salads, crab cakes, pasta bolognese, and gnocchi. All delicious.The lemon cake was mouth watering. Thank you for a lovely evening.
Atmosphere: 5
Food: 5
Service: 5
Alberto R. Moreno Carriazo
you have to try the prosciutto mushroom pasta.... omg... it is deliiiiicius !!! creamy... perfect!
everybody loved their meals...
Hidden gem in west Ottawa.
Friendly service as well.
Tonja K
Always SO delicious. Absolutely one of my favorite restaurants in Ottawa. The food is fantastic, staff is lovely, and parking is free.
Atmosphere: 5
Food: 5
Service: 5
Christopher Geehan
Been coming for 20 years, first time I sent my food back, just awful must be new owners
Me and my friend are visiting ottawa and I wanted to take her out to a nicer restaurant in ottawa. Unfortunately the food was so bland and the service so poor it ruined our night!
I got the Gnocci and im very convinced its a small portion of a Costco bag of gnocchi mixed with canned tomato sauce heated in a pot, no seasoning, not even salt and pepper. Not only was the taste, quality and portion poor but it was also 26$.
My friend activity works in the food industry and is deeply disappointed that for 26$ they are not making there gnocchi in house.
My friend got the spicy Calabrazi(spelling?) Sausage pizza and she could barely eat half of it. The crust was bland and tasteless and not even slightly browned on the bottom, like it was microwaved. The Sausage was scarcely put on the pizza in large chunks and the tomato sauce and cheese was so tasteless I couldn't tell if it was there.
The service was very poor, with people who came in after us receiving service and food as we were ordering, not something I usually pay attention to but we came in and were seated when there was only 1 other table of people.
All in all the food was terrible and the service poor. The ratings for this restaurant are inaccurate, if you read them you would not eat here. People are saying only bad things and then rating 3 or 4 stars unfortunately.
Atmosphere: 4
Food: 1
Service: 2
Very nice place to eat lunch or dinner. Service is great and food is good.
Atmosphere: 4
Food: 5
Service: 5
Food was good but typical Italian fare. Service was a bit slow but very friendly.
Atmosphere: 4
Food: 4
Service: 3
Superb meals in a welcoming atmosphere. We paired with a fabulous Canadian pinot noir. Only observation is lack of Canadian wine choices.
Atmosphere: 4
Food: 5
Service: 4
Came for dinner and it seemed kind of busy. Granted I came a little earlier than my reservation and we were still seated (I requested a booth in the reservation but was seated elsewhere, no biggie though it would have been nice if their online system shows comments).
Servers were friendly but seemed overworked, the second waitress forgot the breadbasket entirely until the main meal came in. They were moving around the room quite a bit so maybe hire another waitress?
The food was alright, I liked the pasta special with shrimp but it should come with a nut warning, as the sauce contains walnuts but is was not mentioned (I could also be blind and maybe missed it on the board though I didn’t see it). The pear and Brie pizza was great, I really liked the creamy and crunchy texture.
The Mediterranean? tandoori chicken was … not great. The chicken part was okay, it was not dry but the side dish couldn’t be more bland. It’s like even salt seasoning was forgotten for the rice and chick peas.
The desert was okay, the crème brûlée seemed a little burnt as the top was kind of bitter and anything warmed is really closer to hot so you may want to wait a minute before hungrily biting into it.
Pleasant enough experience overall but not something grand or a place to celebrate at, in my opinion.
Atmosphere: 4
Food: 3
Service: 2
We had a wonderful evening with terrific service from our server Kelly.
Atmosphere: 5
Food: 5
Service: 5
Great restaurant!!
Atmosphere: 5
Food: 5
Service: 5
I was visiting from out of town and Cyrano's was recommended. The food and service is absolutely outstanding! Everything we had (shrimp cocktail, crab cakes and 3 cheese manicott1) was so delicious, we had to go back a second night in a row so we could try more of the menu. Melanie is a terrific and attentive server, you'll be lucky to be seated in her section. Can't wait to go back the next time I visit Ottawa.
Atmosphere: 5
Food: 5
Service: 5
Very good Italian food, while most Italian is kind-of bland and the same, this was flavorful and satisfying.
Atmosphere: 4
Food: 5
Service: 5
Atmosphere was nice and service was quick! The food was well seasoned and reasonably portioned. Would definitely go back for special occasions.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I recently dined at Cyranos and I had the mussels. My experience was a bit disappointing. The sauce was good but the mussels were very small and not juicy , some of them had close shells and were difficult to open . Everything else about the meal and service was very good..
Atmosphere: 4
Food: 3
Service: 4
Excellent food, the Primitivo wine was perfect and the service impeccable thanks to Melanie! Since COVID, finding a good place to eat has been challenging. Cyranos was a refreshing surprise! We tried a variety of delights -salads, crab cakes, pasta bolognese, and gnocchi. All delicious.The lemon cake was mouth watering. Thank you for a lovely evening.
Atmosphere: 5
Food: 5
Service: 5
you have to try the prosciutto mushroom pasta.... omg... it is deliiiiicius !!! creamy... perfect! everybody loved their meals... Hidden gem in west Ottawa. Friendly service as well.
Always SO delicious. Absolutely one of my favorite restaurants in Ottawa. The food is fantastic, staff is lovely, and parking is free.
Atmosphere: 5
Food: 5
Service: 5
Been coming for 20 years, first time I sent my food back, just awful must be new owners
Atmosphere: 3
Food: 1
Service: 3
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