Gong Cha Bubble Tea
1379-A2, Woodroffe Ave, Nepean
(343) 987-0607
Recent Reviews
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Service was great. I'm happy they suggested 30% sugar. I could have gone 0%.
Not sure if I would try again because my tapioca was rock hard. It felt like refrigerated tapioca. It's so expensive for what it is so to serve hard tapioca is not cool. I think the staff needs to try their product before serving it. One bite and you know that ain't right.
Order was messed up, not enough crema as requested and added for extra fees, tastes like water sugar. Not ordering from there again.
Shares a spot with the rice dog place so nice to get the two together. It’s also nice to have bubble tea close to campus. It’s gone downhill since first opening though and inconsistent in quality. A previous time I went I had chocolate milk tea which I’m not sure if they didn’t clean the mixer properly or something or not mixing enough but there were grounds of something in it. This time with the strawberry milk tea it was fine and delicious. I wish they also had an easier to read menu as the font is tiny.
Also avoid the bathroom at all costs. It’s been an issue for at least a year but it smells like someone had explosive diarrhea and has started to smell in the main area now. I hope management fixes it soon along with the place being understaffed.
Vegetarian options: It’s bubble tea so there’s no meat on the menu. Although I’m not sure if the bubbles are made of animal gelatine.
Parking: Depending on the time of day, college square is either easy or difficult to find parking in
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chocolate Milk Tea
Good place to grab some cool drinks and have a chat.
Atmosphere: 4
Food: 4
Service: 4
Service is alright, could be faster. Some employees appear like they do not want to be working. Ordered a coffee milk tea and unfortunately I tasted mostly creamer. Space is shared with Chung Chun so it is much larger than you would expect, but feels empty.
Atmosphere: 3
Food: 3
Service: 3
Ordered bubble tea here for months and it used to be cheap and decent. Now they have been making the wrong drinks on skip and I won't be ordering from here again unfortunately.
Overpriced. The drink was ok, nothing special. Waited for 20 minutes.
This place has amazing bubble tea it is one of my top 10!!! The worker with red hair was so nice I was new and she had amazing customer service skills and introduced me to my new favorite drink. She made my drinks under 2 min when I was in a rush and she always said something polite when handing out the drinks, 10/10 would recommended this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Chocolate Milk Tea
This is the best spot in Ottawa, recommend to all my friends n family!
Atmosphere: 5
Food: 5
Service: 5
Awesome customer service. Good drink. Good environment and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very clean place. Best bbt in town hands down
Atmosphere: 5
Food: 5
Service: 5
Very bad service, waited 20 min for order ( we were alone in the line up )
Atmosphere: 1
Food: 1
Service: 1
One of the worst bubble teas I had. This location just not doing proper milk tea or bubble tea. Coconut jelly way too sweet, milk tea was warm/cold. We put our drink in the garbage after few sips. Not going back again
The bubble tea was just ok, tapioca was not very fresh. But above all, the customer service was poor, borderline rude.
Atmosphere: 3
Food: 2
Service: 1
I had coffee last time here, it was really good. Prices are good, and it's great coffee, I think I'm coming back next time.
Atmosphere: 5
Food: 5
Service: 5
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