Harvey's
1946 Robertson Rd, Nepean
(613) 829-0811
Recent Reviews
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Great food and really great service. Our veggie burgers were super fresh and really tasty and the staff was great! Especially Corbin who served us.
Atmosphere: 4
Food: 5
Service: 5
Found a fly in my drink đ¤˘đ¤Ž
Also the cashier didn't seem too pleased to be taking our order and the dining room smells like a bathroom.
Atmosphere: 2
Food: 1
Service: 1
We are group of 4 and we ordered grill chicken,veggie , crispy chicken, BH Angus. Once we placed order then manager inform us to wait 7-8 minutes because they are making fresh and they always make fresh burger so it was worth to wait and value of money as well.I love this location because of their great service , freshly made food in front of your eyes.100% recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Mobile ordering is really easy and the burgers are top quality
Atmosphere: 5
Food: 5
Service: 5
Angus burger with cheese & bacon generally ok but the bun is way too small for the burger. No taste, & overly salty. You end up eating it with a fork, bun just falls apart. The fries were stale & dry. Inedible & in the bin they went. The onion rings tasted like shoe leather. Flat, no taste. Very greasy. Into the bin it went too. Now the chocolate milkshake. Unequivocally the absolute worst milk shake ever tasted. Plus the lid didnât close properly so of course, it fell apart as I got out of the car. Maybe karma, maybe not. Not returning is the simplest answer to this dive. The employees were nice though. Timâs donât worry, you still have the best ice cap. Best of all the lid functions as it supposed to. Grade: F score: 0/5
Atmosphere: 4
Food: 1
Service: 5
We had one of the worst dining experiences at this Harveyâs location. When we arrived to dine in, we noticed that almost every table was wobbly and unstable. We tried several before finally sitting at one, but suddenly all of the water spilled over, soaking my husbandâs pants and even our sandwiches. We had to move to another table, which was already frustrating enough. To make matters worse, an employee came over to check the table we had been sitting at, then came to us and very rudely asked, âAre you the ones who dropped water on the floor?â My husband tried to explain what really happened and asked to speak with the manager. To our surprise, she claimed to be both the manager and the owner. Instead of listening or showing any empathy, she was extremely rude and dismissive. This is absolutely unacceptable customer service. A manager or owner should know how to treat guests respectfully and handle problems properly. After this experience, we will never return to this location, and I will also be filing a complaint directly with the franchise.
The staff and manager are great and funny. I have always loved Harvey's and this one is a great one
Atmosphere: 5
Food: 5
Service: 5
First time visiting this location
I came with a buddy from Pembroke, and we ordered our food. Vinay, Shu, and Dhruv gave us amazing serviceâabsolutely awesome! I asked for something spicy, and they offered me the ghost pepper. Outstanding! Thank you, Harveyâs.
On a side note, the owner really needs to fix the parking lot lighting. Itâs a safety issue not just for employees, but for customers too.
Thanks!
Atmosphere: 5
Food: 5
Service: 5
The drink machine could use a good cleaning.
Atmosphere: 4
Food: 4
Service: 4
Good cheeseburger. Good chocolate shake. The onion rings were soggy and undercooked.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Fast, efficient and well made
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
We had really great service and the burgers and rings were awesome!
Atmosphere: 4
Food: 4
Service: 5
We went there 5 mins prior for a shake and they refused to serve us like itâs terrible customer service they are giving. Whoever is the manager make sure to train your crew correctly. I always visit dairy queen robertson one before closing and they never refused me to serve learn from them
Atmosphere: 1
Food: 1
Service: 1
Front desk service is nice but there're some recommendations to the guy who's in charge of making hamburger and fries behind the front desk.
Recommendation:
1. Wearing gloves while making the fry and hamburger. This is really important and basic!
2. Avoid making the meat burnt
Atmosphere: 1
Food: 1
Service: 1
Very, very slow. Food usually uncooked.
Atmosphere: 2
Food: 1
Service: 1
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