We have had very good pizza in the past from this shop. However, I am not prepared to subject myself again to the rudest treatment from a business that I have faced in many decades. We ordered a pizza on Saturday evening, 2024-04-06. The order taker confirmed that the prices in our flyer were still valid. A few minutes later, we noticed that the total price quoted was somewhat higher than the price of the pizza plus delivery plus tax on both. The order taker was somewhat agitated and insisted that he was not responsible for the price shown on his computer. He hung up on us. 55 minutes later, no pizza and we called again. We patiently explained that we still wanted the pizza and would discuss the price problem with his manager on another occasion. The order taker became very agitated and slammed the phone down on us. An angry refusal to take a look at a total price higher than the individual items plus tax cannot help but leave a customer suspicious of impropriety.
Ranaa H
If your looking for the best pizza in town look no further!! Absolutely delicious!
Dave Etchells
Great pizza ... quick and easy ... always order extra for the next day :)
Atmosphere: 5
Food: 5
Service: 5
Miranda Caley
The BEST pizza place in all of Ottawa. Such a hidden gem that I will return to again and again. I’ve recommended this place to literally everyone I know.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Alia Ahmedosman
The pizza was very good, toppings were fresh and delicious! I found the wings a bit dry but would order again as the pizza is the freshest I have had in while!
Food: 4
Zerd Lifeafter
Wheelchair accessibility: I got denied food cause my child was in wheelchair also got told to go fuxk myself by said manager*!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza and Wings Special Pizza
Mouni Maatouk
I love their pizza I get it perfect just the way I ask them to make it.Love the fact all the staff speak the same language.
Alexandra Mercer
Out of any pizza places I’ve been too, this has to be one of the best. Great quality pizza at a decent price. Very delicious and great customer service. I didn’t get the guys name but thank you so much!☺️
Atmosphere: 5
Food: 5
Service: 5
Jimmy Johnson
What a great pizza. No wonder they have been open a hundred years. Try it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza and Wings Special Pizza
John Dardik
My favorite pizza joint in Ottawa, I personally like to support local and they always make the pizza perfect everytime. I highly recommend to give them a try!
Great pizza. Great wings. Great people. It’s not for cheap skates, it’s for people who like real pizza.
Atmosphere: 1
Food: 5
Service: 5
CanaDad Greg
Don't ask 4 extra cheese!They use enough lolWife ask 4 extra......wow they put on extra!Great
Atmosphere: 5
Food: 5
Service: 5
Murielle MacNeil
Most amazing Pizza and Wings you'll ever eat!!!!!
Atmosphere: 5
Food: 5
Service: 5
Julian
My family and I have been ordering here since I've been a teenager, almost as long as they have been open. I really do enjoy their pizza. The main reason my score isn't perfect is due to inconsistency in not just the product, but also the orders on occasion (which is the main reason I'm doing a google review for the first time). There are times you'll order from Merivale Pizza and you'll get exactly what you ask for and it will be cooked perfectly, and then there are some times you'll order where it seems like the pizza may have been in the oven for a minute or so too long.When the pizza is cooked perfectly it's great, hands down my preferred pizza place on Merivale. The problem is that for as long as I've ordered from here, it's never been 100% consistent with the quality of the pizza and over the very recent years, some of my orders have actually been mistakes (not many, but definitely more than a few), I'm doing this review because today I received another mistake (and yet I still wanted to give them at least 4 stars because I do love their pizza). They are good at resolving mistakes and in my experience, they have offered to send a completely new pizza to remedy a mistake, or offer credit towards my next order but it would be great if my orders were always guaranteed to be great quality and correct when I order them.TL;DR: The pizza is amazing, when it's cooked right. I'll always order here when I want something with good portion and good quality, but that quality isn't always guaranteed.
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Constance Harrington
Started ordering Merivale Pizza Christmas Eve. I have ordered a small ham and pineapple. It is so delicious. Every time I order I am not disappointed. This business I highly recommend.Parking: Merivale Road
We have had very good pizza in the past from this shop. However, I am not prepared to subject myself again to the rudest treatment from a business that I have faced in many decades. We ordered a pizza on Saturday evening, 2024-04-06. The order taker confirmed that the prices in our flyer were still valid. A few minutes later, we noticed that the total price quoted was somewhat higher than the price of the pizza plus delivery plus tax on both. The order taker was somewhat agitated and insisted that he was not responsible for the price shown on his computer. He hung up on us. 55 minutes later, no pizza and we called again. We patiently explained that we still wanted the pizza and would discuss the price problem with his manager on another occasion. The order taker became very agitated and slammed the phone down on us. An angry refusal to take a look at a total price higher than the individual items plus tax cannot help but leave a customer suspicious of impropriety.
If your looking for the best pizza in town look no further!! Absolutely delicious!
Great pizza ... quick and easy ... always order extra for the next day :)
Atmosphere: 5
Food: 5
Service: 5
The BEST pizza place in all of Ottawa. Such a hidden gem that I will return to again and again. I’ve recommended this place to literally everyone I know.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
The pizza was very good, toppings were fresh and delicious! I found the wings a bit dry but would order again as the pizza is the freshest I have had in while!
Food: 4
Wheelchair accessibility: I got denied food cause my child was in wheelchair also got told to go fuxk myself by said manager*!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza and Wings Special Pizza
I love their pizza I get it perfect just the way I ask them to make it.Love the fact all the staff speak the same language.
Out of any pizza places I’ve been too, this has to be one of the best. Great quality pizza at a decent price. Very delicious and great customer service. I didn’t get the guys name but thank you so much!☺️
Atmosphere: 5
Food: 5
Service: 5
What a great pizza. No wonder they have been open a hundred years. Try it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza and Wings Special Pizza
My favorite pizza joint in Ottawa, I personally like to support local and they always make the pizza perfect everytime. I highly recommend to give them a try!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deli Pizza
Restaurantji Recommends
Great pizza. Great wings. Great people. It’s not for cheap skates, it’s for people who like real pizza.
Atmosphere: 1
Food: 5
Service: 5
Don't ask 4 extra cheese!They use enough lolWife ask 4 extra......wow they put on extra!Great
Atmosphere: 5
Food: 5
Service: 5
Most amazing Pizza and Wings you'll ever eat!!!!!
Atmosphere: 5
Food: 5
Service: 5
My family and I have been ordering here since I've been a teenager, almost as long as they have been open. I really do enjoy their pizza. The main reason my score isn't perfect is due to inconsistency in not just the product, but also the orders on occasion (which is the main reason I'm doing a google review for the first time). There are times you'll order from Merivale Pizza and you'll get exactly what you ask for and it will be cooked perfectly, and then there are some times you'll order where it seems like the pizza may have been in the oven for a minute or so too long.When the pizza is cooked perfectly it's great, hands down my preferred pizza place on Merivale. The problem is that for as long as I've ordered from here, it's never been 100% consistent with the quality of the pizza and over the very recent years, some of my orders have actually been mistakes (not many, but definitely more than a few), I'm doing this review because today I received another mistake (and yet I still wanted to give them at least 4 stars because I do love their pizza). They are good at resolving mistakes and in my experience, they have offered to send a completely new pizza to remedy a mistake, or offer credit towards my next order but it would be great if my orders were always guaranteed to be great quality and correct when I order them.TL;DR: The pizza is amazing, when it's cooked right. I'll always order here when I want something with good portion and good quality, but that quality isn't always guaranteed.
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Started ordering Merivale Pizza Christmas Eve. I have ordered a small ham and pineapple. It is so delicious. Every time I order I am not disappointed. This business I highly recommend.Parking: Merivale Road
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza