Server was awesome. Food was amazing. Our server was so attentive and patient with our party.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Quesadilla
molly-colleen thomson
The customer service goes above and beyond the girls there are very kind
Melanie Cox
I’m so disappointed in what I received. I ordered through an app a meal. I am out running some errands between hospital visits (my mom is currently admitted). This is my first meal in 24 hours and will be the only food I eat until about lunchtime tomorrow. I ordered the shrimp quesadilla meal which was supposed to come with rice and beans. I pick up my order and drive to the hospital as I’m going to eat in the car before heading back in. Imagine my surprise when I open my bag to just the quesedillas. No sides. So I paid 25 for a small thing of quesedillas. The restaurant was dead, with only my order and one couple eating in at the time. PLEASE ask your staff to pay attention to orders coming in. I understand many restaurants do not see take out orders as being as important as eat in orders but you never know the reason someone is choosing to take out food and giving them all the food they ordered and paid for should be the bare minimum a restaurant can give to all its customers. Thanks
Food: 1
Service: 1
Jay Nasram
Nothing to write home about. It was good what I expected. The place is missing ambiance in my opinion
Atmosphere: 1
Food: 3
Service: 3
Timothy Grant
Google says they're open until 10pm on Saturdays, I called at 8:20pm they were open, drive 20 min to walk in and they said "yeah, we decided to close early" I said okay then can I order some take out... the response? "No, they already started cleaning"....... no wonder this place has no customers on a Saturday night..... TERRIBLE MANAGEMENT SKILLS. Update**** management contacted me through my review and offered a sincere apology, and offered me a gift card for the "miscommunication", so I updated the review from 1 star to 3.
Atmosphere: 3
Food: 1
Service: 1
Darth Stormageddon
Had the large Carne Nachos. Could have counted the nacho chips on the plate. While the cheese and beef was an ok amount, it needed double the chips. Make it look like it's worth $24...
Atmosphere: 2
Food: 3
Service: 3
Sara Parkes
Great place to take the kids, but the food I've eaten there is bland and salty. Kids eat it and like the kids meal tacos, so we keep coming back. I wish I could find a menu item I could enjoy as much.
Vegetarian options: The vegetarian burrito seems to be filled with just the same bland, salty beans and rice that come as a side.
Dietary restrictions: A few gluten free options.
Kid-friendliness: Great for kids. Kids always like the kids menu that they can colour on.
Atmosphere: 5
Food: 2
Service: 5
Emily Bueno
Really poor dining experience. The waitress was great, no complaints there, however the meal was not good. It was clear that it had been sitting in the fridge/freezer until it was heated up. My steak quesadillas were poorly flavoured, and the steak tasted burnt. The queso was flavourless. My friend ordered the chili and it was frozen in the middle. Overpriced for really tasteless/nasty food.
Atmosphere: 3
Food: 2
Service: 4
Tammy Lang
You could smell the urnals and the pee from the restaurant was sick after I got home from the chicken fajitas
Atmosphere: 1
Food: 1
Service: 1
Yeny6
Prices have significantly increased even for their appetizers , it wasn’t super fresh food. Bathrooms needed some cleaning .
Yesterday, my family and I went for a lunch at Mexis. We often hesitate trying new places as my daughter has allergies. Our server Kyle made sure everything was ok for her to eat and that we had a great dining experience. Great engaging and energized server, delicious food and overall a very enjoyable experience
Dietary restrictions: Child with allergies.
Kid-friendliness: Our server Kyle made sure our daughter enjoyed her dining experience by engaging with her directly and reassuring her the food would be prepared according to her dietary needs.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chips and Salsa, Salsa and Chips, Enchiladas, Taco Salad
Michael Dupuis
Visited over the Thanksgiving Weekend in 2024 on a Saturday evening. I remember the old Dow's location fondly and this was a disappointment. We found a sparsely decorated restaurant, with no music, with a background accompaniment of the sounds of the dishes being washed. It was understaffed for the crowd with no manager in sight. The food was satisfactory for a fast food chain or cafeteria level of quality. The staff were friendly and organized but they were short by two. This has the hallmark of a franchise being being run at the bare minimum. Will avoid in the future.
Atmosphere: 1
Food: 2
Service: 3
Julia Desjar
Food was mediocre, drinks were ok. Service and atmosphere were good.
Atmosphere: 4
Food: 3
Service: 4
Jo
Fast food at a premium price. Cold rice, tasteless tacos. Corn products fried in the same oil as wheat. Not gluten friendly. The salt shaker stuck to my hand it was so sticky and dirty. Kind of smells like a urinal puck inside.
Server was awesome. Food was amazing. Our server was so attentive and patient with our party.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Quesadilla
The customer service goes above and beyond the girls there are very kind
I’m so disappointed in what I received. I ordered through an app a meal. I am out running some errands between hospital visits (my mom is currently admitted). This is my first meal in 24 hours and will be the only food I eat until about lunchtime tomorrow. I ordered the shrimp quesadilla meal which was supposed to come with rice and beans. I pick up my order and drive to the hospital as I’m going to eat in the car before heading back in. Imagine my surprise when I open my bag to just the quesedillas. No sides. So I paid 25 for a small thing of quesedillas. The restaurant was dead, with only my order and one couple eating in at the time. PLEASE ask your staff to pay attention to orders coming in. I understand many restaurants do not see take out orders as being as important as eat in orders but you never know the reason someone is choosing to take out food and giving them all the food they ordered and paid for should be the bare minimum a restaurant can give to all its customers. Thanks
Food: 1
Service: 1
Nothing to write home about. It was good what I expected. The place is missing ambiance in my opinion
Atmosphere: 1
Food: 3
Service: 3
Google says they're open until 10pm on Saturdays, I called at 8:20pm they were open, drive 20 min to walk in and they said "yeah, we decided to close early" I said okay then can I order some take out... the response? "No, they already started cleaning"....... no wonder this place has no customers on a Saturday night..... TERRIBLE MANAGEMENT SKILLS. Update**** management contacted me through my review and offered a sincere apology, and offered me a gift card for the "miscommunication", so I updated the review from 1 star to 3.
Atmosphere: 3
Food: 1
Service: 1
Had the large Carne Nachos. Could have counted the nacho chips on the plate. While the cheese and beef was an ok amount, it needed double the chips. Make it look like it's worth $24...
Atmosphere: 2
Food: 3
Service: 3
Great place to take the kids, but the food I've eaten there is bland and salty. Kids eat it and like the kids meal tacos, so we keep coming back. I wish I could find a menu item I could enjoy as much.
Vegetarian options: The vegetarian burrito seems to be filled with just the same bland, salty beans and rice that come as a side.
Dietary restrictions: A few gluten free options.
Kid-friendliness: Great for kids. Kids always like the kids menu that they can colour on.
Atmosphere: 5
Food: 2
Service: 5
Really poor dining experience. The waitress was great, no complaints there, however the meal was not good. It was clear that it had been sitting in the fridge/freezer until it was heated up. My steak quesadillas were poorly flavoured, and the steak tasted burnt. The queso was flavourless. My friend ordered the chili and it was frozen in the middle. Overpriced for really tasteless/nasty food.
Atmosphere: 3
Food: 2
Service: 4
You could smell the urnals and the pee from the restaurant was sick after I got home from the chicken fajitas
Atmosphere: 1
Food: 1
Service: 1
Prices have significantly increased even for their appetizers , it wasn’t super fresh food. Bathrooms needed some cleaning .
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Salsa and Chips
Restaurantji Recommends
Yesterday, my family and I went for a lunch at Mexis. We often hesitate trying new places as my daughter has allergies. Our server Kyle made sure everything was ok for her to eat and that we had a great dining experience.
Great engaging and energized server, delicious food and overall a very enjoyable experience
Dietary restrictions: Child with allergies.
Kid-friendliness: Our server Kyle made sure our daughter enjoyed her dining experience by engaging with her directly and reassuring her the food would be prepared according to her dietary needs.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chips and Salsa, Salsa and Chips, Enchiladas, Taco Salad
Visited over the Thanksgiving Weekend in 2024 on a Saturday evening. I remember the old Dow's location fondly and this was a disappointment. We found a sparsely decorated restaurant, with no music, with a background accompaniment of the sounds of the dishes being washed. It was understaffed for the crowd with no manager in sight. The food was satisfactory for a fast food chain or cafeteria level of quality. The staff were friendly and organized but they were short by two. This has the hallmark of a franchise being being run at the bare minimum. Will avoid in the future.
Atmosphere: 1
Food: 2
Service: 3
Food was mediocre, drinks were ok. Service and atmosphere were good.
Atmosphere: 4
Food: 3
Service: 4
Fast food at a premium price. Cold rice, tasteless tacos. Corn products fried in the same oil as wheat. Not gluten friendly. The salt shaker stuck to my hand it was so sticky and dirty. Kind of smells like a urinal puck inside.
Dietary restrictions: Not safe for celiacs
Atmosphere: 2
Food: 1
Service: 2
Enchiladas were very good
Atmosphere: 4
Food: 4
Service: 4
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