Phynicia Restaurant

I love this restaurant!! The atmosphere/decor makes you feel like you’re in Lebanon and it brings so much comfort. The food is amazing, well priced and the service is great. Ahmed was absolutely wonderful and is just so kind. I would probably come here every day if I could.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat and Cheese Pie, Sojok, Fatteh with Ghee

We received excellent customer service and enjoyed a delicious breakfast! We had a wonderful time. Thanks to Ahmed for serving us!

I have to compliment the food, it was tasty and freshly made!

UNFORTUNATELY… the service was very slow, however the waiter was very nice and friendly. My main issue was the older women at the desk. I found her to be very unwelcoming to me. My friend whose Indian was treated with smiles, but everytime she looked at me she was full on frowning and unwelcoming and providing super curt responses. Not sure if she just wasn’t having it with me or that I’m Chinese, but not something that I would like to experience again. Hopefully the attitude changes and other Asian members don’t feel this way and I was just a strange one off that day… but for that treatment I wouldn’t go back.

Atmosphere: 3

Food: 4

Service: 1

Great customer service from Ahmed and the food is delicious

Food was delicious and the server Ahmad made it a very special experience with his excellent hospitality.

Atmosphere: 5

Food: 5

Service: 5

Best middle eastern breakfast in Ottawa. Ahmad is the best give him A raise

Atmosphere: 5

Food: 5

Service: 5

Had an amazing breakfast . The food was delicious, and the atmosphere was perfect. Special thanks to Ahmad for his exceptional service and warm hospitality. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Excellent place for authentic arabic food. Big thanks to Mr. Ahmed for the great service with big smile👍👍👍👍👍. I recommend this place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat and Cheese Pie, Cheese Pie, Fatteh with Ghee, Falafel Plate

Very good food and friendly staff especially

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Foul Beans Fatiyr Pizza Tabouli Salad Olives Eggs with Cheese and Veggies, Cheese Pie

Nice place. People are kind and always happy. The food is amazing and all portions are big enough to share.

Atmosphere: 5

Food: 5

Service: 5

The place is cute, food is ok, but the service was awful. We sat for over 40 minutes, completely ignored by the servers as we repeatedly tried to get some tea. They seemed extra focused on this one table behind us for some reason. Finally, after nearly an hour, the server came to take our order. Food came pretty quickly after. However, the server hit one of our friends in the head with a plate. On top of this, we sat without any cutlery and missing plates. After waiting a while, one of us got up to the counter to ask for the missing tableware, which someone behind the counter kindly handed over. As our friend was distributing the tableware, the waitress approached our table and aggressively commented "I WAS GONNA BRING THIS STUFF". We all sat speechless at her.
I don't expect a red carpet when I go to a restaurant, but the service here was incredibly slow and quite honestly disrespectful. Not sure if the bad service is always like this or this is a one-off situation, but it was not a good first impression for me and my friends.

Atmosphere: 2

Food: 2

Service: 1

Amazing food and service 🤍🤍
Thank you !! 🤍

Atmosphere: 5

Food: 5

Service: 5

The food was amazing, and the atmosphere was very relaxing and enjoyable. I want to thank Ahmed and Dunia for their excellent service. They were very friendly, attentive, and made sure everything was perfect during our visit. Their kindness and professionalism made the experience even more special. I will definitely come back again and recommend it to others!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kibbeh Plate, Cheese Pie

Decor is beautiful, food was great. Ahmed was a wonderful server.

Atmosphere: 5

Food: 5

Service: 5

Amazing food I definitely recommend

Atmosphere: 5

Food: 5

Service: 5