Real Fruit Bubble Tea

Its very delicious and cheapest.

The employee there was very rude. I told him I wanted to order from the cashier, and he said I had to order from self-service. I told him I couldn’t find what I wanted and asked for help, but he just repeated ‘order from self-service.’ So of course I left ,very unprofessional and rude

We love bubble tea mango one is fav

The Bayshore location said it's there policy to put sugar in the smoothie lol! Will never go back

IF YOU DONT WANT ADDED SUGAR, DON'T PUT ADDED SUGAR IT'S SIMPLE

AND SAVE YOUR AUTOMATIC REPLY

1 star goes to the people who work there, they are grumpy, unfriendly, rude and they unrated morning in the points system.

Took way too long, I ordered and the guy that was working took the order after mine. They had 4 drinks I only had 2. This is one of my favorite places and it really makes me upset that I was ignored.

I would give less then one star if I could. The interaction today with this location is the type of annoyance that leaves a chip on your shoulder all day because of how unnecessary it was.

Came in to order bubble tea and my partner asked if he could substitute sugar for honey in his drink. The barista rudely said no and my partner was surprised because he had worked at this location and was never told he could not do that for customers. The barista then rudely asked when he had worked there and insinuated he lied since he didn’t recognize him. When my partner started listing employees that he worked with the barista rudely said he’d been there for 3 years and had never seen him and thus once more insinuated he lied. I stepped in and said there was no need to be rude as we had kindly asked for a small modification and the barista said “I’m not being rude” in a rude tone.

I know minimum wage, minimum effort but for 7$ a drink I think the bare minimum would be to have some decency for the customers, or at least a kinder tone and less of an ego over a drink recipe.

I wanted to order some caramel Macchiato but I wasn’t sure how it tasted! So i asked one of the worker if the drink will be too sweet and bitter! And she replied with “It’s COFFEE” I said i won’t like if it will too bitter and she said “Then don’t order it” !! She was really rude! I work at retail and i know what customer service is! I know sometimes we all have bad day may be she was having one that day! I dont blame her!
God bless her!

The staff over here is so rude .I visited the store on July 15 th for during the evening time

Service is non existent
The people working there are so rude, save your money and go somewhere else

It was so good!

I usually love the watermelon slush from this place, but today’s order (Large Watermelon Slush, Order #256) was really disappointing. It had no sweetness at all — it tasted just like ice water. I think the staff might have forgotten to add syrup or made a mistake during preparation. I hope this can be improved in the future, as the quality is usually great.

no complaints, has screens available to order at as well which can be convenient.

Doesn’t have any experience for customer service. It was bad person I meet. Zero for customer service zero speaking without respect

I don’t get the low reviews.
My smoothie was top tier next level. Wow
Quick service too