I’ve eaten here before so I’ve never had a bad experience… until today. I have previously used the reservation link on here through Google and every time I would receive a phone call to confirm my reservation. Today I did not receive a phone call. As we were headed to the restaurant we were gonna be about 5 mins late so I tried to call ahead to let them know we would be a few minutes late but no one answered. Our exact timing when we arrived was 6:51 my reservation was for 6:45. Our table was given away just like that! I thought there would at least be a 10-15 minute grace period but the best we were offered was to be put back on top of the wait list. We were seated 30 mins past my reservation. On to dining, I have zero complaints about our food or our server Kayla but we did not receive our complimentary biscuits until the end of our meal when we were getting ready to pay. Every table around us was getting served on time meanwhile we were just sitting there waiting for simple biscuits to come. I mean if you love Red Lobster you know it’s like one of the best reasons to come eat here! I just wish we were treated with better hospitality.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Shrimp and Lobster Linguine
Meghan Roberts
Made a reservation for 645, we got stuck in traffic and tried to call to let them know we would be 9 minutes late but couldn't get through. We arrived and was told our table was given away. The hostess said nothing could be done and would add us to the wait list. I asked about the policy on giving your table away as most places give 15 -20 minute grace period, and she said, "I don't know." I worked in the service industry for 12 years and was just astounded. We waited around 20 more minutes for a table. Our server Kayla was very nice and took our drinks and gave us recommendations. However, we didn't receive the biscuits until we finished our main meal, Kayla explained that the kitchen was backed up. Almost an hour after being sat, we finally received them but had to take them home. Don't blame Kayla at all, but it was just an overall bad experience.
Claudette Parkin
Clean, comfortable premises, nicely presented delicious dishes. Our waiter Ethan's excellent service is truly an asset to this establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Rj Williams
Very friendly place!
Atmosphere: 4
Food: 4
Service: 4
Jim Wells
Attentive server, tasty lunch
Atmosphere: 4
Food: 4
Service: 5
ROBEIR GGEORGI
Amazing seafood restaurant and nice staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster, Crab Legs, Salad, Fish
ShivAm Kalia
As a uber driver or even a customer would never suggest and come here. The staff is so rude and arrogant. Specially the bartender. I went to pick up an order, and when I asked if I could get an update they were so rude and arrogant about it. Very discriminative on the restaurant part. Just hope they are not the same with customers dining in.
Atmosphere: 1
Food: 1
Service: 1
abdul raheem
Went here for a family dinner and also to celebrate a double birthday. I am not sure what the policy of the restaurant is about the birthday song singing and free desert but on two occasions at this same location, we were not offered the free desert and the birthday song singing even after we made the staff aware of the birthdays. Particularly weird was situation where other tables at the same time got the free desert and the staff singing birthday song.The service staff should have at least let us know the reason why we are not getting the free desert and the birthday song singing. Next time we would know what to ask for.The food was great, the service was great for the food we ordered but the whole experience of choosing to go to this restaurant on a birthday was disappointing. This happening twice was truly disappointing.
Atmosphere: 4
Food: 5
Service: 3
Dan Fracasso
Food and service were great. A little chilly in the restaurant
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood
maribel roque
Excellent for going to dinner either for a romantic date or a family dinner, to go with friends. Delicious food and very good service
Regular spot for Birthdays.. This time around, Food was great. However, I find the water didn't pay us much attention, I had to be asking for stuff.. that normally was given to us.. Fork and crackers for crab.. and not even check on us to see if we wanted an extra drinks..
Atmosphere: 5
Food: 5
Service: 3
Bun Mastaflex
The didnt impressed me at all. I went to red lobster 10 years ago and it was great.This time I decided to get the Combo Langouste and lobster tail. The langouste was great but the lobster tail was overcooked and dry. The garlic butter didnt taste much garlic but the shrimp linguini was very good. Green beans wasnt fresh and ( seeds to be frozen) Overall I did like my dinner but for the price and the quality of the food, its not worth it.The service was good. Got everything we ask without waiting too long.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Seafood, Lobster Tail
Mark Lillicrap
First time visiting this restaurant. It was for my birthday celebration. Upon arrival we were lead to a table that was given to someone else so we stood in the middle of the restaurant waiting for the hostess to figure out where she would seat us. Server was very polite and courteous. Ordered shrimp and fish and chips and waited 40 minutes for our food. Our server did apologize for the delay and kept bringing us bread.The food was delicious and hot. My last shrimp dish was brought out when we were ready to leave. We sat with empty plates at the end of our table waiting for our bill. When we were asked again was told it was because of a larger table coming in. Again our server was very kind and took care of us when he could.... seems like a lack of staff or management. We may be back at a less busy time when we aren't treated like a after thought. Thank you.
Atmosphere: 4
Food: 5
Service: 3
Gretel Gonzalez
I visited this red lobster location with my family today, and I have nothing but good things to say. The food and atmosphere were amazing. The service provided by Angela, our server, was outstanding. She was funny, warm, and very attentive. I will definitely return to this location.
I’ve eaten here before so I’ve never had a bad experience… until today. I have previously used the reservation link on here through Google and every time I would receive a phone call to confirm my reservation. Today I did not receive a phone call. As we were headed to the restaurant we were gonna be about 5 mins late so I tried to call ahead to let them know we would be a few minutes late but no one answered. Our exact timing when we arrived was 6:51 my reservation was for 6:45. Our table was given away just like that! I thought there would at least be a 10-15 minute grace period but the best we were offered was to be put back on top of the wait list. We were seated 30 mins past my reservation. On to dining, I have zero complaints about our food or our server Kayla but we did not receive our complimentary biscuits until the end of our meal when we were getting ready to pay. Every table around us was getting served on time meanwhile we were just sitting there waiting for simple biscuits to come. I mean if you love Red Lobster you know it’s like one of the best reasons to come eat here! I just wish we were treated with better hospitality.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Shrimp and Lobster Linguine
Made a reservation for 645, we got stuck in traffic and tried to call to let them know we would be 9 minutes late but couldn't get through. We arrived and was told our table was given away. The hostess said nothing could be done and would add us to the wait list. I asked about the policy on giving your table away as most places give 15 -20 minute grace period, and she said, "I don't know." I worked in the service industry for 12 years and was just astounded. We waited around 20 more minutes for a table. Our server Kayla was very nice and took our drinks and gave us recommendations. However, we didn't receive the biscuits until we finished our main meal, Kayla explained that the kitchen was backed up. Almost an hour after being sat, we finally received them but had to take them home. Don't blame Kayla at all, but it was just an overall bad experience.
Clean, comfortable premises, nicely presented delicious dishes. Our waiter Ethan's excellent service is truly an asset to this establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
Very friendly place!
Atmosphere: 4
Food: 4
Service: 4
Attentive server, tasty lunch
Atmosphere: 4
Food: 4
Service: 5
Amazing seafood restaurant and nice staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster, Crab Legs, Salad, Fish
As a uber driver or even a customer would never suggest and come here. The staff is so rude and arrogant. Specially the bartender. I went to pick up an order, and when I asked if I could get an update they were so rude and arrogant about it. Very discriminative on the restaurant part. Just hope they are not the same with customers dining in.
Atmosphere: 1
Food: 1
Service: 1
Went here for a family dinner and also to celebrate a double birthday. I am not sure what the policy of the restaurant is about the birthday song singing and free desert but on two occasions at this same location, we were not offered the free desert and the birthday song singing even after we made the staff aware of the birthdays. Particularly weird was situation where other tables at the same time got the free desert and the staff singing birthday song.The service staff should have at least let us know the reason why we are not getting the free desert and the birthday song singing. Next time we would know what to ask for.The food was great, the service was great for the food we ordered but the whole experience of choosing to go to this restaurant on a birthday was disappointing. This happening twice was truly disappointing.
Atmosphere: 4
Food: 5
Service: 3
Food and service were great. A little chilly in the restaurant
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seafood
Excellent for going to dinner either for a romantic date or a family dinner, to go with friends. Delicious food and very good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't order ultimate feast online on Uber eats.
Regular spot for Birthdays.. This time around, Food was great. However, I find the water didn't pay us much attention, I had to be asking for stuff.. that normally was given to us.. Fork and crackers for crab.. and not even check on us to see if we wanted an extra drinks..
Atmosphere: 5
Food: 5
Service: 3
The didnt impressed me at all. I went to red lobster 10 years ago and it was great.This time I decided to get the Combo Langouste and lobster tail. The langouste was great but the lobster tail was overcooked and dry. The garlic butter didnt taste much garlic but the shrimp linguini was very good. Green beans wasnt fresh and ( seeds to be frozen) Overall I did like my dinner but for the price and the quality of the food, its not worth it.The service was good. Got everything we ask without waiting too long.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Seafood, Lobster Tail
First time visiting this restaurant. It was for my birthday celebration. Upon arrival we were lead to a table that was given to someone else so we stood in the middle of the restaurant waiting for the hostess to figure out where she would seat us. Server was very polite and courteous. Ordered shrimp and fish and chips and waited 40 minutes for our food. Our server did apologize for the delay and kept bringing us bread.The food was delicious and hot. My last shrimp dish was brought out when we were ready to leave. We sat with empty plates at the end of our table waiting for our bill. When we were asked again was told it was because of a larger table coming in. Again our server was very kind and took care of us when he could.... seems like a lack of staff or management. We may be back at a less busy time when we aren't treated like a after thought. Thank you.
Atmosphere: 4
Food: 5
Service: 3
I visited this red lobster location with my family today, and I have nothing but good things to say. The food and atmosphere were amazing. The service provided by Angela, our server, was outstanding. She was funny, warm, and very attentive. I will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5