Second Cup Café
3170 Greenbank Rd #1, Nepean
(613) 825-7776
Recent Reviews
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Great place to sit, have a cup of coffee and chit-chat
Atmosphere: 4
Food: 5
Service: 5
Staff member was sitting on counter when I walked in, didn't wash hands and continued using their cell phone while making my drink ... this is the 2nd Second Cup I've seen this at. Gross violation of health unit guidelines.
Atmosphere: 2
Food: 2
Service: 1
The staff are always friendly but I have a huge issue with management that has gone back for years with no signs of change. There is only ever one employee who is doing everything: taking and preparing orders; cleaning; restocking. Meanwhile, there is always a line or someone to serve, to there is no relief for that poor employee. No break, not even to use the bathroom.
My cappuccino was really bitter but I didn't want to complain because the server was already running off his feet.
The owner needs to not be so cheap and keep two staff members on at a time. I love the Second Cup but I'm less inclined to go when there's only one perso behind the counter.
Atmosphere: 3
Food: 3
Service: 3
Came to get a tea November 27 because I had a cold and the employee working gave me a discount. Very clean location and polite employee.
Atmosphere: 5
Food: 5
Service: 5
Oatmeal cookie latte is my new fav! Thanks to the gentleman who made it and made my day :)
Atmosphere: 5
Food: 5
Service: 5
I’m amaze by the service of this gentleman. He is very friendly, caring and knowledgeable about his work. I haven’t had this kind of customer service for a long time. Highly recommended to anyone looking for a nice and quiet coffee place to study or work. Thank you again for keeping this coffee place a warm environment.
Atmosphere: 5
Food: 5
Service: 5
Wonderful café Tucker in busy Barrhaven. The staff were extremely friendly and helpful and offered different options based on likes and dislikes.
Service was very quick. Atmosphere was welcoming and comforting.
Atmosphere: 5
Food: 5
Service: 5
Great coffee! Great service. The owners are almost always present and are super nice.
Awesome hazelnut lattes!
Atmosphere: 5
Service: 5
Customer service here is always amazing! The owner is super nice and cheerful all the time! Always feel very welcomed when I go to just grab a coffee and the drinks are always perfect. Also a great spot to study or just hang out
Dietary restrictions: Alternative milk options
Atmosphere: 5
Food: 5
Service: 5
First time ordering from a second cup in my life.
Ordered through Uber.
I love how one of the baristas took the time to write me a note!!!
So nice & sweet. I appreciate it so much and I smiled when I read it.
The coffees are amazing and super hot.
My son said "this is the best hot chocolate I've had"
Restaurantji Recommends
The guy was super nice and friendly.
He upgraded our coffee for free
Atmosphere: 5
Food: 5
Service: 5
amazing service at this location!! i have been going here for a while and i always have had not only a good experience, but a genuinely great experience. the workers here genuinely care about making your day.
they also have a variety of great drink options and lots of seating. id go out of my way to say its the best cafe in barrhaven :)
Atmosphere: 5
Food: 5
Service: 5
I’ve been choosing Second Cup over other coffee brands for months now—not just because of the great taste, but because every choice matters. Even the smallest actions, like a sparrow carrying drops of water to a raging fire, can make a difference. By aligning my purchases with my principles, I stand for justice and ethical consumerism. I’m also super happy that I’ve met some truly great people at Second Cup who share similar values. It’s more than just coffee; it’s about making a difference together.
#Boycott #EthicalConsumerism #StandForJustice
Came here to study with some friends, the tables are a bit small but the atmosphere is fairly quiet and calm.
Atmosphere: 5
Service: 5
Everyone is so nice. All the employees are amazing and super patient. Took my siblings there one time and one of the guys gave them a treat. Also an amazing place to study!!
Atmosphere: 5
Food: 5
Service: 5
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