I ordered a macchiato at Starbucks, but what I got was basically a cup full of milk. It looked and tasted more like a cappuccino or even a latte, not the traditional macchiato. A macchiato should be an espresso with just a small “stain” of milk or foam — not mostly milk. Very disappointing, especially since I was looking forward to the strong espresso flavor. On top of that, the cashier (a female staff member) ignored me for a while before finally asking what I wanted. The whole experience was disappointing, both in terms of customer service and coffee quality. Starbucks really needs to train staff better on both drink preparation and customer service.
Atmosphere: 1
Food: 1
Service: 1
Alyssa Montemurro
Update I spoke to a supervisor over the phone who could have uploaded an e gift card due to an employee stealing my lululemon tumbler .
I went there within 48hrs after it being left there. When I arrived I was informed by two employees that they saw my lululemon tumbler in the back. When the manager on duty went to the back it was stolen. As someone with over 15 years of customer service under my belt and management . I would have given a gift card and compensation due to this matter. I called again regarding the matter on September 11th 2025 and was informed I would be called by the district leader today . No call and no compensation due to theft internally.
I want an e gift card loaded as soon as possible due to the poor customer service. I want this matter handled and concluded with a resolution immediately. To the lovely employees I spoke to, thank you for being honest 🙏 Update- loving the new visual set ⬆️ so clean . 🧼 & crisp. Love chatting with everyone here. They keep people coming back to there location 🥰the New Iced Lavender cream oat Matcha 🍵 is delicious and a must try.
I highly recommend the Iced Strawberry Oat Matcha Tea Latte. Lucy my dog recommends the FREE pup cups. Her fur friends say the same.😂 We 💗 how pups are welcomed on the patio .
Lucy also says , “she 💗‘s it here . Thank you for the tasty pup cups.”
Also thank you , and appreciate you all. The hard work doesn’t go unnoticed. “I see you, you hard working Baristas.” 💗💗🤗💗🤗 Be sure to leave a review inside . The staff would love to know they’re appreciated.
Atmosphere: 3
Food: 3
Service: 3
Rose x
Filled out my drink half way :/
Chloe B
The favourite and trusted place for my custom drink, not every Starbuck makes it as good as they are. And the cute little quote is making my day 🥰. Very much appreciated your time and energy 💕✨.
Atmosphere: 5
Food: 5
Service: 5
Eva Blair
Baristas suck...They dilute drinks with water...Full of teenagers...Bad vibes.
Atmosphere: 1
Food: 3
Service: 1
Trin Nicholson
Overpriced, and never worth the wait. Drinks are either made wrong or are full of coffee grinds.
Alisha Baker loney
To bad there isn't more seating. I came here for a last counseling session to say goodbye to my councilor. We sat on a bench instead. However everyone inside the store is amazing:) great staff. Very helpful
Atmosphere: 5
Food: 5
Service: 5
Belinda Biggs
Lovely location! David was super sweet and went out of his way to help me out. Thank you very much David! I would definitely recommend others coming to this location.
Atmosphere: 5
Food: 5
Service: 5
ivan neri
yesterday Evi took my order punched it in wrong - this is the third time now that i have had to ask the baristas to remake my drink because Evi messed up my order. this never happens when others are at the cash or at other stores. if she’s working the cash - turn around and save your time/money.
Alsu
I ordered coffee and the lady behind me ordered matcha. Why did she get served first? Is this based on tips you give ?
Me and my mom came there today, there was a very sweet blonde lady who did a drink for me and my mom. She has very beautiful smile and did very good job at customer service, also writing sweet things on our cups. The place itself is very good to visit for a coffee!
Atmosphere: 5
Food: 5
Service: 5
Riley Sandul
Amazing location, always gets my drinks right, I hit it up regularly, with an excellent placement in regards to the college. Barista Grace always serves with a smile, very appreciated! Great store!
Atmosphere: 5
Food: 5
Service: 5
Best Oma
Had the oat nog latte. Pretty yummy and look forward to having another one.
Atmosphere: 4
Service: 4
bdpdsr
Still so good. This one is nice and well located.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon-Style Turkey Cheddar & Egg White Sandwich
I ordered a macchiato at Starbucks, but what I got was basically a cup full of milk. It looked and tasted more like a cappuccino or even a latte, not the traditional macchiato. A macchiato should be an espresso with just a small “stain” of milk or foam — not mostly milk. Very disappointing, especially since I was looking forward to the strong espresso flavor. On top of that, the cashier (a female staff member) ignored me for a while before finally asking what I wanted. The whole experience was disappointing, both in terms of customer service and coffee quality. Starbucks really needs to train staff better on both drink preparation and customer service.
Atmosphere: 1
Food: 1
Service: 1
Update I spoke to a supervisor over the phone who could have uploaded an e gift card due to an employee stealing my lululemon tumbler .
I went there within 48hrs after it being left there. When I arrived I was informed by two employees that they saw my lululemon tumbler in the back. When the manager on duty went to the back it was stolen.
As someone with over 15 years of customer service under my belt and management . I would have given a gift card and compensation due to this matter.
I called again regarding the matter on September 11th 2025 and was informed I would be called by the district leader today . No call and no compensation due to theft internally.
I want an e gift card loaded as soon as possible due to the poor customer service. I want this matter handled and concluded with a resolution immediately.
To the lovely employees I spoke to, thank you for being honest 🙏
Update- loving the new visual set ⬆️ so clean . 🧼 & crisp.
Love chatting with everyone here. They keep people coming back to there location 🥰the New Iced Lavender cream oat Matcha 🍵 is delicious and a must try.
I highly recommend the Iced Strawberry Oat Matcha Tea Latte. Lucy my dog recommends the FREE pup cups. Her fur friends say the same.😂
We 💗 how pups are welcomed on the patio .
Lucy also says , “she 💗‘s it here .
Thank you for the tasty pup cups.”
Also thank you , and appreciate you all.
The hard work doesn’t go unnoticed. “I see you, you hard working Baristas.” 💗💗🤗💗🤗
Be sure to leave a review inside . The staff would love to know they’re appreciated.
Atmosphere: 3
Food: 3
Service: 3
Filled out my drink half way :/
The favourite and trusted place for my custom drink, not every Starbuck makes it as good as they are. And the cute little quote is making my day 🥰. Very much appreciated your time and energy 💕✨.
Atmosphere: 5
Food: 5
Service: 5
Baristas suck...They dilute drinks with water...Full of teenagers...Bad vibes.
Atmosphere: 1
Food: 3
Service: 1
Overpriced, and never worth the wait. Drinks are either made wrong or are full of coffee grinds.
To bad there isn't more seating. I came here for a last counseling session to say goodbye to my councilor. We sat on a bench instead. However everyone inside the store is amazing:) great staff. Very helpful
Atmosphere: 5
Food: 5
Service: 5
Lovely location! David was super sweet and went out of his way to help me out. Thank you very much David! I would definitely recommend others coming to this location.
Atmosphere: 5
Food: 5
Service: 5
yesterday Evi took my order punched it in wrong - this is the third time now that i have had to ask the baristas to remake my drink because Evi messed up my order. this never happens when others are at the cash or at other stores. if she’s working the cash - turn around and save your time/money.
I ordered coffee and the lady behind me ordered matcha. Why did she get served first?
Is this based on tips you give ?
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Me and my mom came there today, there was a very sweet blonde lady who did a drink for me and my mom. She has very beautiful smile and did very good job at customer service, also writing sweet things on our cups. The place itself is very good to visit for a coffee!
Atmosphere: 5
Food: 5
Service: 5
Amazing location, always gets my drinks right, I hit it up regularly, with an excellent placement in regards to the college. Barista Grace always serves with a smile, very appreciated! Great store!
Atmosphere: 5
Food: 5
Service: 5
Had the oat nog latte. Pretty yummy and look forward to having another one.
Atmosphere: 4
Service: 4
Still so good. This one is nice and well located.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon-Style Turkey Cheddar & Egg White Sandwich
Be here every week, staff always friendly
Atmosphere: 5
Food: 5
Service: 5
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