Tim Hortons

1584 Merivale Rd, Nepean
(613) 723-1404

Recent Reviews

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Julie

I ordered a bacon and egg sandwich on English muffin and got a sausage and egg on bagel instead. How??

Service: 1

janet bagley

The atmosphere is the same at every tim Hortons
I guess depends who you get behind the counter but they can be rude and make you feel rushed. Mcdonalds has way better coffee anyway

Vegetarian options: Yes

Dietary restrictions: Yes

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 3

Service: 2

Rob Gravelle

Stopped in for a cold brew ice coffee. The last two I had (at different locations) were fantastic. It seemed like they improved the recipe, because it had a swirly appearance and had a nice strong coffee taste with overtones of chocolate.

However, this location did not get the memo.

Even though I asked for light cream, the coffee I got was almost white. Upon tasting it, I could not for the life of me detect even a hint of coffee!

I would have asked for a refund, but it was lunch time and this location gets extremely busy, so I threw it in the garbage and went to Second Cup instead.

Atmosphere: 3

Food: 1

Service: 3

Manpreet kaur

I have gone here for so many times and today I went at 6:50 at store front and girl name Pawan was taking order her attitude was terrible. I haven’t seen this ever in my life. If they are wearing headsets so she couldn’t hear anything it wasn’t my fault. I asked her can you wait for a second she was keep going anything else anything else If she doesn’t know and not happy to do customer service why she is working here. She spoiled my mood for a whole day . After doing this she didn’t ever realize even didn’t say sorry even . I would say literally no manners at all and working customer service.

Atmosphere: 1

Food: 1

Service: 1

Antonio Dialessandro

It's a Timmy's

Atmosphere: 3

Food: 4

Service: 4

Misty Sheehan

Fast service, lots of baked goods available.

Atmosphere: 5

Food: 5

Service: 5

Stevie B

2 days in a row, absolutely no donuts.

Why even call yourself tim hortons if your employees don't make donuts?

Food: 1

Service: 1

Frederick Otoo

Always making wrong orders.

Atmosphere: 1

Food: 1

Service: 1

Dara

Poor ambience with litter on the floor everywhere, uncleaned tables, dirty counters. Staff chatting away at the back and no one clearing and cleaning the restaurant. Where is the manager or owner??

Atmosphere: 1

Food: 1

Service: 3

Aymen Zayet

As usual, best teams and services are in tims!

Atmosphere: 5

Food: 5

Service: 5

Noor Younes

The quality of this location has drastically dropped during the past 5 years. Customer service is practically non-existent and the place is awfully maintained in the winter. I hope the management changes or something gets done because this used to be my favourite Tim’s location. Most food products aren’t that good anymore and the coffee is mediocre at best. Somehow the bulk Tim’s coffee mix from Costco tastes better at home than a fresh coffee cup from here.

Atmosphere: 3

Food: 1

Service: 1

Michel (michel416)

Before ordering, I needed a bio break . The washroom was without toilet paper and the toilet seat was soaked. I cut my visit short then and there.

Atmosphere: 1

Food: 4

Service: 4

Michel Segeren

Before ordering, I needed a bio break . The washroom was without toilet paper and the toilet seat was soaked. I cut my visit short then and there.

Atmosphere: 1

Food: 4

Service: 4

EVGUENI Kondratovski

Passed by

Lovepreet Sandhu

I was so unfortunate to be seen by a girl she was Indian like me. I walked in to drop resume for one of my friends. She got was like you can not drop it or apply your friend has to be here. She ruined my day with such behaviour. Manager should be taken action on such people who are out of manners and education.

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