Stopped by late morning and the service was amazing. I don't visit Tim's often and wasn't familiar with the menu. That didn't matter because the cashier knew all the breakfast options and quickly guided me through the choices. Food was ready fast, tasted great. They even had milk alternatives. Thank you for making my busy morning so much better!
Lucas Lamoureux
thay only care about window
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Broken Sad Bagel
Mahalingam Kumarakuladervan
This is good TH located within the gas
Atmosphere: 5
Food: 5
Service: 5
Massawa Cleaning
Thank you somach.
Atmosphere: 5
Food: 5
Service: 5
Sully Gasi
My wife and I come to this location all the time and use the drive thru. Sahil has the best customer service and always has a smile on his face, remembers our orders and is consistently friendly! We’ve been to many other Tim Horton’s but we choose this one as our favourite because of Sahil and his wonderful personality! He deserves to be recognized for his hard work and the value and respect he shows to his customers.
Chris Robert
Friendly staff and fresh foods that always taste great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Wrap, Hash, Soup
Griffin Valliere
Always a great experience! It enjoy walking over after a long day and grabbing a bite to eat and I always experience great service with super friendly staff. Today I walked over and was served by Joel, first time I’ve seen him here, he was super polite and completed my order fast and correctly.
Atmosphere: 5
Food: 5
Service: 5
Sam Thomas
Very fast. Sahil & Kulbir are very helpful with a big smile and greetings.
Atmosphere: 4
Food: 4
Service: 5
Laura McWilliams
The drive thru staff are terrible and save for a few friendly staff, are very rude when you arrive at the window. My order is wrong every morning, and I don’t appreciate having a debit machine shoved in my face before you’ve even said hello. No customer service skills. I used to work for a Tim hortons and this wouldn’t have gone well there. Burned food and in correct coffees. They have a rewards program that they don’t even bother asking about or waiting for you to show your scan card. Hands down the WORST Tim hortons in the city.
Atmosphere: 1
Food: 1
Service: 1
Jugal Desai
A guy name Sahil has provided exceptional service and the whole team is very cheerful.
I’ve been in the service industry for many years, I started off in fast food and understand what it’s like. This is why I have NEVER complained once in a drive through, although today was my first when I was handed a half frozen strawberry lemonade (which I’ve had MANY times && has never been melted to this extent). I politely asked “how long has this been sitting in the window? because this is half melted”. Even though I said this in a respectful tone, it’s not my finest hour. She turned and blended the same drink again in the machine out of sight (not the intended drive through machine) and handed me the same drink back again. I said thank you and drove away. I’ve included a photo to show you the quality this location believes is acceptable to serve. I will now be driving past this location to to spend my money at fallowfield’s location from now on.
Food: 3
Service: 1
Isha Dahiya
Staff is pretty friendly. I was in Ottawa last month and found the best employee ever. I guess his name was Dev. He was extremely nice and I appreciate the way he helped me. I would love to go back there again someday and want to get assisted by same person.
Atmosphere: 4
Food: 4
Service: 5
Neil T
As far as Tim’s go, this is as good as most. The staff there on this day were excellent and the food was spot on. It seems like Tim’s has shrunk their offerings though. The Farmer’s Wrap was the smallest I’ve ever had. Still tasty but it used to be something I could hold using both hands. Now, not really needed. :(
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wrap
Mitch Decker
Don't bother doing a mobile order here. They never actually prepare it. I've ordered through the app about 5 separate days in 2 weeks, and not once was my order ready for me. It was literally only a muffin each time. My final 2 times I ordered 20+ mins before arriving, and it still wasn't there. Even worse, I had to ask them for my muffin, TWICE, since they wouldnt even acknowledge me standing at the mobile pickup. There were almost 10 employees working and maybe 2 people inside and 2 in the drive thru. If I could give less than 1 star, I would. Worst service I've ever received. Will not be back.
Atmosphere: 1
Food: 3
Service: 1
Tyler Christopher
By far the worst Tim Hortons. Shame on you.. disgrace to the
Stopped by late morning and the service was amazing. I don't visit Tim's often and wasn't familiar with the menu. That didn't matter because the cashier knew all the breakfast options and quickly guided me through the choices. Food was ready fast, tasted great. They even had milk alternatives. Thank you for making my busy morning so much better!
thay only care about window
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Broken Sad Bagel
This is good TH located within the gas
Atmosphere: 5
Food: 5
Service: 5
Thank you somach.
Atmosphere: 5
Food: 5
Service: 5
My wife and I come to this location all the time and use the drive thru. Sahil has the best customer service and always has a smile on his face, remembers our orders and is consistently friendly! We’ve been to many other Tim Horton’s but we choose this one as our favourite because of Sahil and his wonderful personality! He deserves to be recognized for his hard work and the value and respect he shows to his customers.
Friendly staff and fresh foods that always taste great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Wrap, Hash, Soup
Always a great experience! It enjoy walking over after a long day and grabbing a bite to eat and I always experience great service with super friendly staff. Today I walked over and was served by Joel, first time I’ve seen him here, he was super polite and completed my order fast and correctly.
Atmosphere: 5
Food: 5
Service: 5
Very fast. Sahil & Kulbir are very helpful with a big smile and greetings.
Atmosphere: 4
Food: 4
Service: 5
The drive thru staff are terrible and save for a few friendly staff, are very rude when you arrive at the window. My order is wrong every morning, and I don’t appreciate having a debit machine shoved in my face before you’ve even said hello. No customer service skills. I used to work for a Tim hortons and this wouldn’t have gone well there. Burned food and in correct coffees. They have a rewards program that they don’t even bother asking about or waiting for you to show your scan card. Hands down the WORST Tim hortons in the city.
Atmosphere: 1
Food: 1
Service: 1
A guy name Sahil has provided exceptional service and the whole team is very cheerful.
Atmosphere: 5
Service: 5
Restaurantji Recommends
I’ve been in the service industry for many years, I started off in fast food and understand what it’s like. This is why I have NEVER complained once in a drive through, although today was my first when I was handed a half frozen strawberry lemonade (which I’ve had MANY times && has never been melted to this extent). I politely asked “how long has this been sitting in the window? because this is half melted”. Even though I said this in a respectful tone, it’s not my finest hour. She turned and blended the same drink again in the machine out of sight (not the intended drive through machine) and handed me the same drink back again. I said thank you and drove away. I’ve included a photo to show you the quality this location believes is acceptable to serve. I will now be driving past this location to to spend my money at fallowfield’s location from now on.
Food: 3
Service: 1
Staff is pretty friendly. I was in Ottawa last month and found the best employee ever. I guess his name was Dev. He was extremely nice and I appreciate the way he helped me. I would love to go back there again someday and want to get assisted by same person.
Atmosphere: 4
Food: 4
Service: 5
As far as Tim’s go, this is as good as most. The staff there on this day were excellent and the food was spot on. It seems like Tim’s has shrunk their offerings though. The Farmer’s Wrap was the smallest I’ve ever had. Still tasty but it used to be something I could hold using both hands. Now, not really needed. :(
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wrap
Don't bother doing a mobile order here. They never actually prepare it. I've ordered through the app about 5 separate days in 2 weeks, and not once was my order ready for me. It was literally only a muffin each time. My final 2 times I ordered 20+ mins before arriving, and it still wasn't there. Even worse, I had to ask them for my muffin, TWICE, since they wouldnt even acknowledge me standing at the mobile pickup. There were almost 10 employees working and maybe 2 people inside and 2 in the drive thru. If I could give less than 1 star, I would. Worst service I've ever received. Will not be back.
Atmosphere: 1
Food: 3
Service: 1
By far the worst Tim Hortons. Shame on you.. disgrace to the
Atmosphere: 1
Food: 3
Service: 1