Tim Hortons
1611 Merivale Rd, Nepean
(613) 723-2270
Recent Reviews
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Service wasn’t great .Teach ur staff how to talk to customers
great food options and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed my bagel and ice capp. Staff is very patient and helpful.
Atmosphere: 5
Food: 5
Service: 5
great customer service, friendly environment and the staff is very helpful
Atmosphere: 5
Food: 5
Service: 5
Very fast and tasty food with very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Staff are always very friendly and smiling!
Atmosphere: 5
Food: 5
Service: 5
Did not have rice for their loaded bowls and would not substitute the rice for anything or just give me the bowl without the rice
Atmosphere: 1
Food: 1
Service: 1
Great service by Alyssa assistant manger. Highly recommend going during the evening. Food tastes great as well as quick friendly service.
Atmosphere: 5
Food: 5
Service: 5
Clean and efficient
Always fast to make my food and drinks, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Muffins
Restaurantji Recommends
Poor services
Atmosphere: 1
Food: 4
Service: 1
This tims is so slow, I waited for 10 minutes just to get 2 medium ice coffee’s. You need to employ more people. You cannot just focus on drive thru only. I asked them if someone could prepare my order and they where like did you order?? Then the manager or supervisor whoever he was checked and tells me ohh sorry we didnt saw you ordered
Atmosphere: 1
Food: 2
Service: 1
Very speedy,friendly staff & tasty food
Atmosphere: 5
Food: 5
Service: 5
Today at night, I had one of the worst experiences at this location. I waited at the drive-thru speaker, said “hi,” and nobody bothered to answer. After waiting, I drove to the window thinking maybe it was closed. Instead of helping me, the staff rudely told me to go back to the line. The attitude was extremely unprofessional and disrespectful. If this is how customers are treated, I don’t see why anyone would want to come back. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Oh trust me if I could leave them zero Stars. I would so much in a rush and speeding you to proceed with your order, yet they can't even get it right. I asked for a plain bagel double toasted double butter and they gave me a plain bagel with barely any butter and it wasn't even toasted properly. Maybe they should put attention where it's needed
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