Tim Hortons

1857 Merivale Rd, Nepean
(613) 226-9991

Recent Reviews

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Danielle Fortin

My daughter went into this location as we usually do . Put our order in she got her part of the order but not mine. The other customers that came in after het got there’s she asked for mine and got
Called a very nasty name. I had to go in and get my coffee.and yes I told them I would be getting in contact with corporate. Will never go back.😡😡😡😡😡😡😡😡😡😡😡😡

Michael Chomseng

Ordered a takeout order on the app and went there and the stores closed 1 hour earlier then posted on website and app. Wasted $15 on 2 drinks and I can’t get a refund. Called the store as the website says it’s open will 10 but no answer. Do not go here after 9pm clearly if you’re getting drinks. Waste of money gonna be taking this up with their corporate office.

Atmosphere: 1

Food: 1

Service: 1

Ali Hassan

I’m a regular at this Tim Hortons and the experience is always great thanks to two amazing employees, John and Jude. They make every visit smooth, quick, and genuinely enjoyable. Both of them are incredibly friendly and always greet me when I come in, asking how I’m doing and making the interaction feel personal rather than just another order.

It’s clear they care about the customers and the atmosphere of the store. Their positive energy and great attitudes make a big difference, especially during busy times. Employees like John and Jude are a big reason I keep coming back. They make this location feel welcoming and fun every day.

Atmosphere: 5

Food: 5

Service: 5

Jatin Joshi

Fast Service

Atmosphere: 5

Food: 5

Service: 5

Mohammed Murtuza Khan

This story is very nice.They are very clear. Also go there because some employees are very nice. When you hear my voice they pinch my order.And my order all the time was perfect. tell my so many friends to go this location.

Atmosphere: 5

Food: 5

Service: 5

sampda sharma kaushal

Really impressed with the service at Tim Hortons today. The staff were so polite, my order was prepared perfectly, and the place was clean and welcoming. Appreciate the consistency and the great customer experience!

Food: 5

amar Ghuman

This store is very good.Also all the employees are very nice and friendly.Every morning I want there when they hear me they know my order it makes my day.

Food: 5

Eberl lopez

3 days in a row wrong order

Shubdeep Kaur

All the teams are very nice they always smile to welcome. Also food are very tasty

Atmosphere: 5

Food: 5

Service: 5

C “Hotmcmomma” McDonald

The service and quality of drinks has declined under new management. I used to stop here frequently for a cappuccino but I have decided to give them no more chances. I now go to Starbucks.
Someone from their head office needs to give these employees some proper training.

Atmosphere: 2

Food: 4

Service: 2

Saumil Khanna

All the employees in that store are very nice and very polite. Always I go there every one smile to welcome guests is made my day. This store is very busy .

Atmosphere: 5

Food: 5

Service: 5

shukulan mahamed

I ask for same coffee from here everyday. And it's with perfect taste. Mostly I visit in the evening. The staff there is very friendly and has smile on face everytime!

Atmosphere: 5

Food: 5

Service: 5

Courtney Bennett

My biggest problem with this location is the inconsistency. I always order a toasted bagel with cream cheese, and it's a $1 charge for cream cheese. A lot of the time they give the most pathetic smear of cream cheese on the bagel. Really disappointing. The odd time it's great, lots of cream cheese, definitely that dollars worth. But the majority it's really not great or nice. Just give me my cream cheese...
I have a photo of the shitty amount of cream cheese they often give but can't figure out how to post it. But I assure you, it's disappointing.

Atmosphere: 3

Food: 2

Service: 4

angel a

I went This store for years. All the employees are very nice and friendly. My order always good. When I say good morning they know my order.

Atmosphere: 5

Food: 5

Service: 5

C Morrison

This little location is fast, inside and at the drive thru. The evening staff are great, everyone here is friendly and quick

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