Tim Hortons
250 Greenbank Rd, Nepean
(613) 829-8691
Recent Reviews
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Don't order the crispy bbq chicken loaded bowl. It tastes and feels like it has been seasoned with sandy, over-sweet chili powder. Chili is fine, but not with this texture and amount of sugar. Really unpleasant dish. It did not taste at all right. They would have been happy to replace the dish, but what point? The dish is disgusting - why would we get the same again? and if it was bad, as we suspect, we are not going to trust those ingredients again on the same day from the same place. They were not prepared to replace with an alternative or refund. Then took an age to make the replacement dish (for which I had ro pay). We have been coming here a long time. I will be discommending them everywhere now quality and service have gone down the tubes.
Atmosphere: 3
Food: 1
Service: 3
Don't get any pastry idems, there was a swarm of wasps in the display
Atmosphere: 1
Food: 1
Service: 1
Me and my mom went to Tim Hortons today through the drive-through Around 6:15 pm give her an ice cap and it spilled right on top of her and no apology and was
more concerned about giving her a new ice cap well she was covered in half of the ice cap i’m very disappointed in the service the only thing that was offer to clean up was napkins.
Service: 1
Horrible service. They messed up my order and didn’t want to correct it. I threw away my wrong drink. Unfortunately this is not the first, second or third time. Waste of time and money.
Food: 1
Service: 1
This is our closest tim hortons to us and my little brother wanted some tim bits but they gave him a box with old dry ones and they only gave two kinds the plain and birthday cake ones and thats it even tho he said that he doesn't want any plain ones and he wanted chocolate but they gave him none at all this is a disappointment. He went back and they refused to change it.
Atmosphere: 1
Food: 1
Service: 1
Incredibly slow, missing so many items, rude staff, food not prepared properly. Someone needs to contact corporate. I don't care if you're beside a school it's no excuse to have 5 timbits at 8am. Literally could have recieved better service from a vending machine with microwaved products.
Atmosphere: 1
Food: 1
Service: 1
Started coming here a couple times a week about a month ago cause the tims closer to my work has gone downhill bigtime. This place is awesome. Friendly staff and the service is super fast.
Great Job!!!!
Atmosphere: 5
Food: 5
Service: 5
Every time I go to get tim bites at 4 they have none
Atmosphere: 5
Food: 1
Service: 5
I wanted all of my timbits honey dip instead they gave me all the other flavors they scammed me😡my cousin is crying
Atmosphere: 3
Food: 1
Service: 1
Go out of my way to come here for the amazing service. Amazing employees, and have never had an issue with my order being correct.
The manager has raised her voice at me for not asking for a sleeve at the speaker, but that’s the only bump:)
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
⭐️⭐️⭐️⭐️⭐️
I want to thank the manager, Wilma, at this Tim Hortons. A few minutes before opening, she kindly allowed me to use the washroom — something she didn’t have to do, but it showed her generosity and thoughtfulness. Her demeanor is so polite, respectful, and genuinely kind. I am extremely happy with the way she manages this location. Wilma truly deserves the highest recognition and position for the way she treats people.
Atmosphere: 5
Food: 5
Service: 5
An old lady was so rude I just asked her to put 1 pump of brown sugar for my iced latte and she yelled at me with a loud voice that they only put 1 and it was so sweet couldn’t drink it
Atmosphere: 1
Food: 1
Service: 1
The worst service I ever had . We ordered large coffee with no ice and they filled half of cup because we asked them no ice and we ordered chocolate timbit for our child and they wrapped that in paper and gave to us .
The store manager never compensated for this service .
Atmosphere: 1
Food: 1
Service: 1
Polite workers and they give ice and water for free, its a very good location, keep it up
Atmosphere: 5
Food: 5
Service: 5
This is by far the best experience I've had in a in a long time. Why? Because the service is as fast inside as in the drive through! Sorry to say that many are serving drive through better ... Sure staffing is likely an issue. But not here! Sam and Jaspreet are here to serve you fast. Thank you team!
Atmosphere: 5
Food: 5
Service: 5
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