McDonald's

3589 Bleams Rd, New Hamburg
(519) 662-1500

Recent Reviews

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Manas Deshpande

Very annoyed by this place lately. Service seems exceptionally slow and the food tastes terrible. I have had consistently bad experiences for over a few months now. Drive through has really long lines and moves very slowly with employees taking long to take orders and even longer to serve them. Food generally tastes bad even by fast food standards and the coffee situation seems dire. Coffee tastes burnt and they seem to never get your order right.

Atmosphere: 2

Food: 2

Service: 2

Debbie Rashty

Awful!
Terrible service.
Asked for two CAJUN RANCH chicken sandwiches.
They informed us the crispy chicken wasn’t available and if the grilled chicken was okay, we agreed.
We grabbed our meal at the pick up window and drove off.
Dispersing the families meals, checked our CAJUN RANCH sandwich, to find no crispy bits on it, no sauce on either one, and the chicken wasn’t pink, but looked incredibly questionable.
Everyone has these stories about fast food places and here’s ours!

Atmosphere: 1

Food: 1

Service: 1

Monika Rath

Dietary restrictions: Request without cheese.

Wheelchair accessibility: No steps or stairs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese, French Fries, Big Mac, Cheeseburger, Chicken Nuggets and Fries

Luis Carmona

“The McDonald’s Where Dreams Go to Die”

If I could give negative stars, this place would owe me a galaxy. One time, I placed an online order late at night because obviously McDonald’s is my last hope for survival at 11 PM. I pull up to the drive-thru, and instead of getting my food, I see the employee do a full Olympic-level dodge-roll to hide from the window like I’m the IRS coming for their paycheck. Lights were on, signs said open, and yet somehow, they vanished like a Big Mac thief in the night.

Fast forward to today, I try to order nuggets because life has been hard, and nuggets are my therapy. But no, they tell me their fryers are “under maintenance.” Excuse me? What kind of McDonald’s doesn’t have working fryers? That’s like a hospital running out of bandages. Just close the place and turn it into a library because clearly, no one here is cooking anything.

Honestly, I think this McDonald’s is some kind of cursed prank. Don’t waste your time unless you enjoy disappointment served cold.

Atmosphere: 1

Food: 1

Service: 1

Tom R

What a terrible job this location does of letting customers know they are closed. We sat in your drive through with no indication you were closed for over 15 minutes. And this isn’t the first time that’s happened here. This is the worst McDonald’s for this issue. 3rd time this issue has happened.

Atmosphere: 1

Food: 1

Service: 1

Barbara Snider

Have been to your store 3 times in one week. Expresso machine was broken. You seem to be busy!! Please purchase a new machine so you can offer your winter drinks in the winter!!!!?

Jayde

Waited 40 mins for them just to confirm my skip the dishes order. 40 MINS!?

Atmosphere: 2

Food: 5

Service: 1

Joe Preiditsch

Great service at this location. Hot food and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Paul Majury

It’s a McDonalds what do you expect

Atmosphere: 3

Food: 3

Service: 3

Nunya Bizniz

Busy AF at dinner time. Ordered thru the kiosk. Order didn't take very long considering, and it was correct just as ordered. These people are working hard.

sarah a

Good place to get a snack, Sometimes the wait can be a little long but understandable due to the amount of work the employees have to do at once. Always had good service there.

Alvaro Martinez

With the prices of food, this location needs to work on quality and better service. I ordered ahead and it took about 14 mins to get my food after i confirmed my arrival at pickup spot # 3. The fries were old and cold, coffee was lukewarm and burnt. Costumers going inside as well as using drive-thru were getting out faster with their food. If you are someone who uses coupons, this location doesn't have anything worth using, i live in the area and I check the app often.

Parking: Small parking lot with few spots

Atmosphere: 3

Food: 2

Service: 2

Brett T

Food here is what you would expect for Fast Food, greasy but good. How long you wait to get your food though, is a whole discussion in itself. By far the slowest staff members I have ever witnessed in a McDonald's!

Atmosphere: 3

Food: 4

Service: 1

Tonka Jahari

open 24 hours?? NOPE!!! They block off the drive thru at 10pm EVERY NIGHT!!! FALSE ADVERTISING!!!! IM BOYCOTTING!!!!! I HATE HATE HATE THIS PLACE!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Nuggets and Fries

Dan Troyer

Not open 24 hours.

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