Picked up 4 gyro pita.The lettuce was gross mushy and tasted spoiled.Will never go again. Disappointed we just moved to Newhamburg and were looking forward to a usually a great pita.NOT HERE.
Atmosphere: 3
Food: 1
Service: 2
Joanne McCallum
As someone with celiac disease, I cannot express enough how much I appreciate the team at Pita Pit. Every single time I visit, they go above and beyond to ensure my meal is safe and prepared with the utmost care.
I'm consistently impressed by their diligence in:
Checking ingredients: They always take the time to double-check ingredients and confirm what is safe for me. Cleaning practices: I've observed their thorough cleaning of surfaces and use of clean utensils to minimize cross-contamination, which is critical for my peace of mind. Minimizing chances of cross-contamination: Their attentiveness to my specific needs, often changing gloves and using fresh ingredients from new containers, truly makes a difference.
It's rare to find a quick-service restaurant that understands and prioritizes these concerns so well. This level of dedication makes it possible for me to enjoy a delicious and safe meal out, and for that, I'm incredibly grateful. Thank you, Pita Pit team, for your exceptional service and commitment to food safety.
Atmosphere: 5
Food: 5
Service: 5
James Cuvaj
Amazing service from the family that runs this place. They are very friendly, I brought my 3 year old daughter in to buy a couple of pitas. After I paid for my pitas they asked if my daughter would like an apple juice. They proceeded to grab one out of the fridge and hand it to her - no charge. It’s these little things that go a long way for customers. It proves that they care more about their customers then ensuring they make money on every cent of product they sell. In todays world, it’s the businesses with great service and people that stand out over the others
Atmosphere: 5
Food: 5
Service: 5
Bitz Mam
I've been ordering almost weekly for months through Uber eats (always the same thing, salad and wrap with the dressing on the side so my food doesn't get soggy). My most recent order I cancelled because the restaurant messaged me through the app saying they can't put anything on the side. So disappointed by this.
tapan roy
The food was amazing and the guy was fabulous and he was so kind and humble
Atmosphere: 5
Food: 5
Service: 5
Kristie Fontaine
My hubby and I go to this location a lot. Our most recent visit yesterday was as expected. Always friendly service, and our food is always delicious. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit
Julie R
Staff is very friendly and the toppings are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Wesley Sloss
Good food, people were nice
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pita Pit
Cez Idanan
I had a great lunch thank you 🤗 Generous serving enjoyed my order Chicken Shawarma Salad bowl. First time to try here Pita Pit in this location (New Hamburg) first time also to visit here Keep it up 😊
Atmosphere: 5
Food: 5
Service: 5
Julian Shanahan
Fantastic service! The owners are very nice and generous.
Cross contamination. May I suggest that you use warm water to clean your grill between customers? As well as cleaning off the two spatulas you use? I was there today and ordered a chicken slovaki small pita. I noticed that customers 2 ahead of me had some sort of sauce put on their meats. It was still on the grill and spatulas used. Then the person in front of me had hot peppers on the grill. So, due to the lack of cleaning of the spatulas and grill, my pita was on the hot side. I ended up throwing out the rest as it was too hot. I understand there can be cross contamination but the grill could have been cleaned more.
Atmosphere: 5
Food: 2
Service: 5
meliodas 7ds
First time here and couldnt believe only one person working while other person sat at table. There were five customers. Poor management. Took a long time for us to get out food.
Atmosphere: 1
Food: 5
Service: 1
Austin
Went here today for the first time, the service was amazing the man working there helped me understand how to order and was very kind and patient. Very quick and packed my pita tightly with lots of toppings. The food tasted amazing. 5/5 place, 5/5 service, defenitly coming back for another pita.
Food: 5
Service: 5
Veronica Bater
Aarathi was absolutely amazing. Super kind, would go back
Atmosphere: 4
Food: 4
Service: 5
Ulani
I had a great experience visiting this Pita Pit! The staff were courteous, professional, friendly and went above and beyond to provide me and my daughter a great service. They showed patience, kindness when i was trying to troubleshoot with my app order and offered solutions to try to remedy the issue. I would very much recommend this location of Pita Pit to anyone looking for a delicious and healthy meal coupled with kind and courteous service! Thank you! ?
Picked up 4 gyro pita.The lettuce was gross mushy and tasted spoiled.Will never go again. Disappointed we just moved to Newhamburg and were looking forward to a usually a great pita.NOT HERE.
Atmosphere: 3
Food: 1
Service: 2
As someone with celiac disease, I cannot express enough how much I appreciate the team at Pita Pit. Every single time I visit, they go above and beyond to ensure my meal is safe and prepared with the utmost care.
I'm consistently impressed by their diligence in:
Checking ingredients: They always take the time to double-check ingredients and confirm what is safe for me.
Cleaning practices: I've observed their thorough cleaning of surfaces and use of clean utensils to minimize cross-contamination, which is critical for my peace of mind.
Minimizing chances of cross-contamination: Their attentiveness to my specific needs, often changing gloves and using fresh ingredients from new containers, truly makes a difference.
It's rare to find a quick-service restaurant that understands and prioritizes these concerns so well. This level of dedication makes it possible for me to enjoy a delicious and safe meal out, and for that, I'm incredibly grateful. Thank you, Pita Pit team, for your exceptional service and commitment to food safety.
Atmosphere: 5
Food: 5
Service: 5
Amazing service from the family that runs this place. They are very friendly, I brought my 3 year old daughter in to buy a couple of pitas. After I paid for my pitas they asked if my daughter would like an apple juice. They proceeded to grab one out of the fridge and hand it to her - no charge. It’s these little things that go a long way for customers. It proves that they care more about their customers then ensuring they make money on every cent of product they sell.
In todays world, it’s the businesses with great service and people that stand out over the others
Atmosphere: 5
Food: 5
Service: 5
I've been ordering almost weekly for months through Uber eats (always the same thing, salad and wrap with the dressing on the side so my food doesn't get soggy). My most recent order I cancelled because the restaurant messaged me through the app saying they can't put anything on the side. So disappointed by this.
The food was amazing and the guy was fabulous and he was so kind and humble
Atmosphere: 5
Food: 5
Service: 5
My hubby and I go to this location a lot. Our most recent visit yesterday was as expected. Always friendly service, and our food is always delicious. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit
Staff is very friendly and the toppings are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Good food, people were nice
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pita Pit
I had a great lunch thank you 🤗 Generous serving enjoyed my order Chicken Shawarma Salad bowl. First time to try here Pita Pit in this location (New Hamburg) first time also to visit here Keep it up 😊
Atmosphere: 5
Food: 5
Service: 5
Fantastic service! The owners are very nice and generous.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cross contamination. May I suggest that you use warm water to clean your grill between customers? As well as cleaning off the two spatulas you use? I was there today and ordered a chicken slovaki small pita. I noticed that customers 2 ahead of me had some sort of sauce put on their meats. It was still on the grill and spatulas used. Then the person in front of me had hot peppers on the grill. So, due to the lack of cleaning of the spatulas and grill, my pita was on the hot side. I ended up throwing out the rest as it was too hot. I understand there can be cross contamination but the grill could have been cleaned more.
Atmosphere: 5
Food: 2
Service: 5
First time here and couldnt believe only one person working while other person sat at table. There were five customers. Poor management. Took a long time for us to get out food.
Atmosphere: 1
Food: 5
Service: 1
Went here today for the first time, the service was amazing the man working there helped me understand how to order and was very kind and patient. Very quick and packed my pita tightly with lots of toppings. The food tasted amazing. 5/5 place, 5/5 service, defenitly coming back for another pita.
Food: 5
Service: 5
Aarathi was absolutely amazing. Super kind, would go back
Atmosphere: 4
Food: 4
Service: 5
I had a great experience visiting this Pita Pit! The staff were courteous, professional, friendly and went above and beyond to provide me and my daughter a great service. They showed patience, kindness when i was trying to troubleshoot with my app order and offered solutions to try to remedy the issue.
I would very much recommend this location of Pita Pit to anyone looking for a delicious and healthy meal coupled with kind and courteous service! Thank you! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pita Pit
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