Tim Hortons

374 Hamilton Rd Unit 5, New Hamburg
(519) 662-6525

Recent Reviews

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Abigail Strome

Amazing environment! Everyone is so friendly and lovely here, especially the management team! Go Jackie and Melissa!

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn Strome

They were so fast getting my order I was impressed! I'm sure they have to handle a lot from being by the highway! Great team!

Atmosphere: 5

Food: 5

Service: 5

Voodoo 789

This place is awful they always get my order wrong I just like talking to the cute boy named Dan. He’s a little gorgeous man and you should put him on the menu

Dianne Baan

Just tried the Thanksgiving sandwich today. It was delicious. Turkey stuffing cranberries. Very filling. Will buy again.

Atmosphere: 3

Food: 4

Service: 3

Asad B

I was here today , Kudos to the management , the drive thru was so fast it just took me few minutes to order and collect my food and drinks and start driving again. Thank you so much eveyone out there for keeping the quality and speed up to the bar . I was surprised to get this type of service on weekend because usually i have to wait for long time on other location when we are out driving on weekends.

Atmosphere: 5

Food: 5

Service: 5

Tanner Pitel

I’m growing tired of this location prioritizing speed over listening and service. Countless times I ask for 2 of the same drink and only one is charged and you have to explain yourself again at the window, or a bagel that gets slapped together and can’t take the extra time to spread things in both sides.

My first job was at a Tim Hortons, I get times matter but it’s a balance. I have been inside and see people talking orders over headsets and no one punching in order. This is how things get missed and problems happen. I rather wait longer at the speaker to know things will be right, also ensuring the order is correct in the screen with customer, but half the time nothing is on there to confirm.

I hope this gets considered as I rather come here over others but after this happening so many times I had to write a review.

Food: 3

Service: 1

Frank Ashworth

Friendly staff, great service.

Atmosphere: 4

Food: 5

Service: 5

Jessica Price

Coffee had no sugar but ppl r great

Parking: Drive through is always busy

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: French Fries

Hailey Doerr

The whole crew here is super friendly and great every time. They consistently do a good job. Super clean environment, great experience all around!

Atmosphere: 5

Food: 5

Service: 5

Amanda Vandenberg

Very fast service! I didn’t even get to my second guess on the Wordle and my drink and food order were ready. Quality of food was good, as expected.

Atmosphere: 5

Food: 5

Service: 5

ERCAN “GONCO”

İt says it is open 24 hours..door is locked????

Atmosphere: 1

Service: 1

Megen Lowe

Never has decaf in the late afternoons and evenings, and once the day shift is gone no one there cares.

Atmosphere: 1

Food: 1

Service: 1

Harry Dhaliwal

I love this Tims out of all the tims, I usually go there whenever I have my route in the area. Love the service & location.

Atmosphere: 5

Food: 5

Service: 5

EVERYTHING IS POSSIBLE

The manager weak to serve

Service: 1

Audrey Lalumiere

Hello I was in drive in last night and as I ordered my coffee I forgot to transfer my money into the right account , as I was doing so the cashier said "it's ok it's free" I was so appreciated very nice thank you so much!

Atmosphere: 4

Food: 4

Service: 5

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