barBURRITO

Had a horrible experience here.
1. If you have someone waiting in the car, they’ll be waiting for a long time 😭
2. I waited inside for two customers and that took so long the person next was huffing and puffing.
3. I asked the gentleman if there was more staff to help, there was not. He was doing the cooking, preparing and cashing out.
4. When I was served,
A) I ordered a beef bowl and fries. The pinto beans did not look fresh, it looked like mush.
B) my fries were still raw after 2 minutes. Than the server told me they are supposed to be cooked for four minutes. Why did he give me the fries if they were not cooked!
5. When I asked for a refund for the fries and just to get nachos.. he said it was the same price difference. When I told him I didn’t trust him, he just stood there trying to lie and convince me. When I finally got the new bill there was a $3.80 difference.
6. Check your change because the man gave me back a toonie and I called the manager and told her that they still owed me $1.80.
7. By the time I got out of there it was 40 minutes that passed and I went back inside and asked for a refund. They didn’t even want to give me a receipt to show they refunded me back my cash.

Worst customer service I’ve ever experienced.

Atmosphere: 1

Food: 1

Service: 1

Chicken bacon burrito was well done

Atmosphere: 5

Food: 5

Service: 5

The service is great and food amazing! I highly recommended you eat here!

Atmosphere: 5

Food: 5

Service: 5

Best service in Newmarket. The staff is brilliant.

Atmosphere: 5

Food: 5

Service: 5

Great customer service delicious food and great portion everyone was reallly nice

Atmosphere: 5

Food: 5

Service: 5

Tried the veggie ground burrito today and loved it! Everything tasted really fresh, and I appreciated that they had a certified vegan option. The toppings were well-seasoned and the salsa was spot on. Staff were kind and quick, and the restaurant was spotless. Great experience overall I’ll definitely be back.

Atmosphere: 5

Food: 5

Service: 5

The guys here treat you amazing, always chatting with you and there extremely nice

Atmosphere: 5

Food: 5

Service: 5

Great sevice and food from bossman

Atmosphere: 5

Food: 5

Service: 5

Manager Kushal was really nice and the food was amazing

Atmosphere: 5

Food: 5

Service: 5

I always get the beef burrito bowl and it’s delicious. The man who works there is always very nice and friendly

Atmosphere: 5

Food: 5

Service: 5

I really enjoy the crunchy chicken and veggie ground burritos here – always fresh and flavorful! Special thanks to Kushal for the excellent service – friendly, attentive, and made the visit even better. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

The best service in town. Amazing people working here making sure to customize your food exactly how you want. I love it here!!

Food: 5

Service: 5

They should have two staff minimum in this place at all times. One staff person is not enough.

Atmosphere: 2

Food: 3

Service: 2

Kash was so nice.
Fast service! Fast and very friendly.

Atmosphere: 5

Food: 5

Service: 5

Great food and fantastic sevice

Atmosphere: 5

Food: 5

Service: 5