Honestly Liz and Nick saved the experience. My Dad wanted to go here for his birthday on Sunday march 10th. My boyfriend and i had had a long weekend of working and as it was just up the street we thought it was a good idea.Sunday night was horrible! We were told it was a little busy and there was gonna be a 10min wait. Which we said was fine as we were gonna be chitchatting. But chatting was very difficult. We basically had to scream at each other to hear ourselves over the band that was playing.We waited 30min for service from I believe Tasra. I was about to suggest leaving as it was unbearably loud and very cold. Our server finally appeared after liz asked if we’d been helped. Tasra had no customer service. There were other tables chasing her down for their change or to get the bill. Liz had to be watching her like a hawk. Nick was serving other tables and was being an all star while our server was playing hide and seek with her tables. She had no sense of priorities. She got my dad his water while another table was telling her they wanted their change and were leaving. I assume they had been waiting for their change for quite some time.My dad had ordered the blackened salmon, i ordered the steak frites and my boyfriend ordered the Guinness poutine. The fish that came wasnt very black so my dad was just asking some questions if he got what he ordered cuz hes had blackened fish before. Liz politely explained why it wasnt very black and offered to take it back and cook it more. My dad turned down her offer saying he was just curious because it wasnt what he was picturing in his head but he felt like fish. Liz offered to comp it if it didnt meet his expectations.Luckily my dad really enjoyed his dinner. My boyfriend and I not so much. My boyfriend felt the gravy was way too salty, which was the same for my peppercorn sauce. There wasnt much flavour to it. And i had ordered a medium rare steak that came out close to well done. My steak was very tough but the fries were great.My dad and I have father daughter dinners on Wednesday nights so we thought we would go back and try again with the 30% off appetizers. We were greeted by Nick. When asked where we wanted to sit we wanted to express anywhere but Tasras section.Nick was kind enough to take care of us and the food was amazing! Nick has amazing customer service and had really lovely conversations with us. My dad got the battered mushrooms and the fish tacos and i had the tater kegs. Everything was absolutely delicious! Liz even came to say hi.I think some of your staff is amazing but the others either need more training or to be replaced. Because if there are other servers like Tasra or worse then they are toxic to the environment and will be deterring future customers from your establishment.If it wasnt for Liz and Nick my dad and I wouldnt be back. So please make the changes and adjustments needed accordingly. This is a cute little pub with good food. Cant wait to try the house made chicken souvlaki Liz was raving about.I was debating on a 3 star review for how bad Tasra was. But Nick and Liz bumped it up. Id honestly only give the place a one star review if it was only Tasra and the quality of the food sunday.For Nick and Liz i would give 5 stars. So the total review looses a star for how awful Sunday night was.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish Tacos
Elliot Mills
Great spot for a hockey
Atmosphere: 5
Food: 5
Service: 5
Rich T
We really enjoy this restaurant. The food is very good and the servers are always nice.Will get loud when live performances are going on, but to be
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Fish and Chips
Yulia Lipkin
Great place, clean, friendly, food variety is amazing and pricing beyond fair. We enjoy this place every time.
Atmosphere: 5
Food: 5
Service: 5
Ashley Skead
Sheldon is literally fantastic and a blessing to this location!! Talk about a breath of fresh air. If you get Sheldon as your server - you're a lucky person and you're in good hands!!Cannot rave about the experience more.
Julia Julietta
Super food, super price!Sheldon is the best waiter in Newmarket! Always positive and friendly!!!
Jane Doe
Newmarket location feb 24 2024 6pm. Steak came out cold, asked for no onions on lobster poutine , came with onions short server guy who walks between the aisles swinging his arms, super loud, told the lady who its seemed like he knew, “ I can hear your loud f’n laugh fromAcross the room. Right in front of my child. I don’t care if he knew her I don’t allow that vernacular in front of my children’. Waited 25 mins for bill. 150$ down the drain. Will never repeat
Atmosphere: 2
Food: 1
Service: 1
Charles James
Decent food, friendly service. Nothing special but would come back.
Kathryn
First time at Castle John’s! Great food and our server Polly was lovely. ?
Atmosphere: 5
Food: 5
Service: 5
Mirek Lalas
Thursday specials on wings. Excellent food with comfortable booths and large-screen TVs. The best sports bar in Newmarket for quality food, low prices, and enough space for private chats with friends and company. Last night, I enjoyed a feast with my best buddy while Pauline provided excellent service.
If you want great food with great and friendly service you have to try Castle John.Went again tonight, my husband had the wings and I had their seafood pasta… Their wings are a really good size and we have to say, the best in Newmarket. My pasta was absolutely delicious.Polly our server, was so kind and friendly ?Thank you so much for such an enjoyable meal.We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Sandwich, Fish and Chips, Seafood Pasta
Denise Tingen
Ordered the bangers and mash. The bangers were freezer burnt, awful.
Atmosphere: 3
Food: 1
Service: 3
Christian Samuel
Came here multiple times, always decent. Food is good, service is okay, but at times the food makes up for the service. Multiple good things here from the wings, to the pasta, to sandwiches to the apps. Good spot to watch sports as they have a large TV. Usually only go to watch sports or play pool with the pool table they have in the back. Would recommend, and will be back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef Dip Sandwich, Chicken Wings, Fish and Chips
James
Location seems relatively new as the booths, flooring, etc. show little wear. The restaurant is very spacious and caters to the sports bar crowd, with lots of TVs on the walls; many booths have their own TV as well. If you’re into watching a game over dinner or drinks, this place is for you. Also noticed 4 dartboard areas, and a live band was setting up to play later. Large food menu with many of the usual pub classics plus several choices for vegetarians. I had soup & sandwich with an upgrade to French onion soup, and my friend had roasted pepper soup, Greek salad, and bruschetta. The food was great and our service was quick and friendly. I would go back to this place.
Atmosphere: 4
Food: 5
Service: 5
Kirk Cadenhead
We stopped in for lunch over the holidays and Liz, our server was outstanding - friendly and helpful. The food (California Chicken Wrap, Turkey Club, Bruschetta, salad and soup -butternut) were all fresh and delicious. We will definitely be back - you can tell the kitchen cares about what they are serving.
Honestly Liz and Nick saved the experience. My Dad wanted to go here for his birthday on Sunday march 10th. My boyfriend and i had had a long weekend of working and as it was just up the street we thought it was a good idea.Sunday night was horrible! We were told it was a little busy and there was gonna be a 10min wait. Which we said was fine as we were gonna be chitchatting. But chatting was very difficult. We basically had to scream at each other to hear ourselves over the band that was playing.We waited 30min for service from I believe Tasra. I was about to suggest leaving as it was unbearably loud and very cold. Our server finally appeared after liz asked if we’d been helped. Tasra had no customer service. There were other tables chasing her down for their change or to get the bill. Liz had to be watching her like a hawk. Nick was serving other tables and was being an all star while our server was playing hide and seek with her tables. She had no sense of priorities. She got my dad his water while another table was telling her they wanted their change and were leaving. I assume they had been waiting for their change for quite some time.My dad had ordered the blackened salmon, i ordered the steak frites and my boyfriend ordered the Guinness poutine. The fish that came wasnt very black so my dad was just asking some questions if he got what he ordered cuz hes had blackened fish before. Liz politely explained why it wasnt very black and offered to take it back and cook it more. My dad turned down her offer saying he was just curious because it wasnt what he was picturing in his head but he felt like fish. Liz offered to comp it if it didnt meet his expectations.Luckily my dad really enjoyed his dinner. My boyfriend and I not so much. My boyfriend felt the gravy was way too salty, which was the same for my peppercorn sauce. There wasnt much flavour to it. And i had ordered a medium rare steak that came out close to well done. My steak was very tough but the fries were great.My dad and I have father daughter dinners on Wednesday nights so we thought we would go back and try again with the 30% off appetizers. We were greeted by Nick. When asked where we wanted to sit we wanted to express anywhere but Tasras section.Nick was kind enough to take care of us and the food was amazing! Nick has amazing customer service and had really lovely conversations with us. My dad got the battered mushrooms and the fish tacos and i had the tater kegs. Everything was absolutely delicious! Liz even came to say hi.I think some of your staff is amazing but the others either need more training or to be replaced. Because if there are other servers like Tasra or worse then they are toxic to the environment and will be deterring future customers from your establishment.If it wasnt for Liz and Nick my dad and I wouldnt be back. So please make the changes and adjustments needed accordingly. This is a cute little pub with good food. Cant wait to try the house made chicken souvlaki Liz was raving about.I was debating on a 3 star review for how bad Tasra was. But Nick and Liz bumped it up. Id honestly only give the place a one star review if it was only Tasra and the quality of the food sunday.For Nick and Liz i would give 5 stars. So the total review looses a star for how awful Sunday night was.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fish Tacos
Great spot for a hockey
Atmosphere: 5
Food: 5
Service: 5
We really enjoy this restaurant. The food is very good and the servers are always nice.Will get loud when live performances are going on, but to be
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Fish and Chips
Great place, clean, friendly, food variety is amazing and pricing beyond fair. We enjoy this place every time.
Atmosphere: 5
Food: 5
Service: 5
Sheldon is literally fantastic and a blessing to this location!! Talk about a breath of fresh air. If you get Sheldon as your server - you're a lucky person and you're in good hands!!Cannot rave about the experience more.
Super food, super price!Sheldon is the best waiter in Newmarket! Always positive and friendly!!!
Newmarket location feb 24 2024 6pm. Steak came out cold, asked for no onions on lobster poutine , came with onions short server guy who walks between the aisles swinging his arms, super loud, told the lady who its seemed like he knew, “ I can hear your loud f’n laugh fromAcross the room. Right in front of my child. I don’t care if he knew her I don’t allow that vernacular in front of my children’. Waited 25 mins for bill. 150$ down the drain. Will never repeat
Atmosphere: 2
Food: 1
Service: 1
Decent food, friendly service. Nothing special but would come back.
First time at Castle John’s! Great food and our server Polly was lovely. ?
Atmosphere: 5
Food: 5
Service: 5
Thursday specials on wings. Excellent food with comfortable booths and large-screen TVs. The best sports bar in Newmarket for quality food, low prices, and enough space for private chats with friends and company. Last night, I enjoyed a feast with my best buddy while Pauline provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you want great food with great and friendly service you have to try Castle John.Went again tonight, my husband had the wings and I had their seafood pasta… Their wings are a really good size and we have to say, the best in Newmarket. My pasta was absolutely delicious.Polly our server, was so kind and friendly ?Thank you so much for such an enjoyable meal.We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Sandwich, Fish and Chips, Seafood Pasta
Ordered the bangers and mash. The bangers were freezer burnt, awful.
Atmosphere: 3
Food: 1
Service: 3
Came here multiple times, always decent. Food is good, service is okay, but at times the food makes up for the service. Multiple good things here from the wings, to the pasta, to sandwiches to the apps. Good spot to watch sports as they have a large TV. Usually only go to watch sports or play pool with the pool table they have in the back. Would recommend, and will be back.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef Dip Sandwich, Chicken Wings, Fish and Chips
Location seems relatively new as the booths, flooring, etc. show little wear. The restaurant is very spacious and caters to the sports bar crowd, with lots of TVs on the walls; many booths have their own TV as well. If you’re into watching a game over dinner or drinks, this place is for you. Also noticed 4 dartboard areas, and a live band was setting up to play later. Large food menu with many of the usual pub classics plus several choices for vegetarians. I had soup & sandwich with an upgrade to French onion soup, and my friend had roasted pepper soup, Greek salad, and bruschetta. The food was great and our service was quick and friendly. I would go back to this place.
Atmosphere: 4
Food: 5
Service: 5
We stopped in for lunch over the holidays and Liz, our server was outstanding - friendly and helpful. The food (California Chicken Wrap, Turkey Club, Bruschetta, salad and soup -butternut) were all fresh and delicious. We will definitely be back - you can tell the kitchen cares about what they are serving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Poutine, Bruschetta, Sandwich