They’ll get the pizza exactly right and delicious 4 out of 5 times, then that 1 time it’ll be a miss. Still, tasty pizza when done right. 4/5.
Atmosphere: 5
Food: 4
Service: 5
sohaib siddiqui
Good quality, overall delicious.
Atmosphere: 3
Food: 5
Service: 4
Yamin
Don’t waste ur money here food is good but customer service trouble. He hangup on while doing my order
Atmosphere: 1
Food: 1
Service: 1
Roya Razavinejad
The pizza bread was burnt. Awful costumer service.
Atmosphere: 1
Food: 1
Service: 1
Surfing “Google” Google
call the main number for ordering a pick up pizza at the Newmarket location by Walmart which they say was open till 11 so I had till 11 to get it. I go to The store at 10:27 and they tell me that their closed early and head office makes them close early ..phone back the number and they say no we do not make them close early so they just don’t give a shit about people‘s orders and they don’t feel like they have to tell people to not show up for the order they don’t give a shit then he lied to my face and was very rude. Will never be back to this location. I’ve noticed a major decline near the last couple of months and this was kind of the last experience and I’m going to have a pizza though like there’s 10 other places to get pizza this place is a headache
Service: 1
Ganishka Bakshi
very nice staff. our order was wrong and they redelivered the right one
Atmosphere: 5
Food: 5
Service: 5
Alpa Patel
excellent pizza at this location. All staff are good
Brian Cullimore
Stone Burnt Pizza It was a cold and snowy covered night in Pizzaville. My family were coming for a visit Saturday night, and they were ravenous and I needed to order something quickly. I went to Yonge street, Newmarket location and ordered two large with 4 toppings shared, and a dip for a total of about $36.00. I took them home and did not open the box until I got home. Disappointingly the Pizzas were burned on the top. We were extremely hungry so we cut off some of the burnt pieces and began to eat. My wife threw hers in the garbage and said I can’t eat this. My grandkids asked me if the Pizza is always burned from this place having not had Pizzaville before. I thought this isn’t right so I called Customer service (who was very polite and understanding) and he told me to go back to the store and they will make new ones. When I arrived back to the store the manager said these are not burned and you ate half of it. We ate some of it because I really did not want to drive back a couple of kilometers to make this right. He started raising his voice in an accusatory way. Instead of him apologizing we got into a shouting match and he continued to insist that they were not burned. He practically told me to sit down and shut up and he would make me new ones. This guy needs an attitude adjustment if he is to continue working there. The new pizzas were perfect, however, they should have never given me the first ones and treated me so disrespectfully. After a number of years dealing with Pizzaville, I will not be going back. I will be giving my business to Pizza Pizza.
Chan Kresuna
The service was great.
However upon waking up the next day to pack leftovers I noticed a bright purple line baked into a slice, at first I assumed it was a string of red onions which I ordered.
After pulling it off the slice it was clear that it was a line of plastic that could have been from the bag that red onions are stored in.
This is greatly disappointing especially after spending $40s for dinner. Won’t be going back for food safety reasons.
Shashank Patel
This guy's need an attitude check. You are in customer service. Be polite
Arselan did a great job in taking my party orders and was very helpful in scheduling it to arrive on time . Pizzas were fresh and hot
YOMI OLA
was at your location on saturday, I really liked the services offered, and the Pizza was something out of this world, I like the way I was treated by your staff, highly professional, answered all my questions, suggested other menu too. I find this exceptional. Keep it up.
Nathan
The customer service at this place is very bad.
Atmosphere: 1
Food: 1
Service: 1
Zobair Sarwar
The customer service at this place is very bad.
Arash Nikseresht
I switched from Aurora to Newmarket. Their quality is much better
They’ll get the pizza exactly right and delicious 4 out of 5 times, then that 1 time it’ll be a miss. Still, tasty pizza when done right. 4/5.
Atmosphere: 5
Food: 4
Service: 5
Good quality, overall delicious.
Atmosphere: 3
Food: 5
Service: 4
Don’t waste ur money here food is good but customer service trouble. He hangup on while doing my order
Atmosphere: 1
Food: 1
Service: 1
The pizza bread was burnt. Awful costumer service.
Atmosphere: 1
Food: 1
Service: 1
call the main number for ordering a pick up pizza at the Newmarket location by Walmart which they say was open till 11 so I had till 11 to get it. I go to The store at 10:27 and they tell me that their closed early and head office makes them close early ..phone back the number and they say no we do not make them close early so they just don’t give a shit about people‘s orders and they don’t feel like they have to tell people to not show up for the order they don’t give a shit then he lied to my face and was very rude. Will never be back to this location. I’ve noticed a major decline near the last couple of months and this was kind of the last experience and I’m going to have a pizza though like there’s 10 other places to get pizza this place is a headache
Service: 1
very nice staff. our order was wrong and they redelivered the right one
Atmosphere: 5
Food: 5
Service: 5
excellent pizza at this location. All staff are good
Stone Burnt Pizza
It was a cold and snowy covered night in Pizzaville. My family were coming for a visit Saturday night, and they were ravenous and I needed to order something quickly. I went to Yonge street, Newmarket location and ordered two large with 4 toppings shared, and a dip for a total of about $36.00. I took them home and did not open the box until I got home. Disappointingly the Pizzas were burned on the top. We were extremely hungry so we cut off some of the burnt pieces and began to eat. My wife threw hers in the garbage and said I can’t eat this. My grandkids asked me if the Pizza is always burned from this place having not had Pizzaville before. I thought this isn’t right so I called Customer service (who was very polite and understanding) and he told me to go back to the store and they will make new ones.
When I arrived back to the store the manager said these are not burned and you ate half of it. We ate some of it because I really did not want to drive back a couple of kilometers to make this right. He started raising his voice in an accusatory way. Instead of him apologizing we got into a shouting match and he continued to insist that they were not burned. He practically told me to sit down and shut up and he would make me new ones. This guy needs an attitude adjustment if he is to continue working there. The new pizzas were perfect, however, they should have never given me the first ones and treated me so disrespectfully. After a number of years dealing with Pizzaville, I will not be going back. I will be giving my business to Pizza Pizza.
The service was great.
However upon waking up the next day to pack leftovers I noticed a bright purple line baked into a slice, at first I assumed it was a string of red onions which I ordered.
After pulling it off the slice it was clear that it was a line of plastic that could have been from the bag that red onions are stored in.
This is greatly disappointing especially after spending $40s for dinner. Won’t be going back for food safety reasons.
This guy's need an attitude check. You are in customer service. Be polite
Restaurantji Recommends
Arselan did a great job in taking my party orders and was very helpful in scheduling it to arrive on time . Pizzas were fresh and hot
was at your location on saturday, I really liked the services offered, and the Pizza was something out of this world, I like the way I was treated by your staff, highly professional, answered all my questions, suggested other menu too. I find this exceptional. Keep it up.
The customer service at this place is very bad.
Atmosphere: 1
Food: 1
Service: 1
The customer service at this place is very bad.
I switched from Aurora to Newmarket. Their quality is much better
Atmosphere: 4
Food: 4
Service: 3
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