Starbucks
16640 Yonge St Unit#1, Newmarket
(905) 853-5100
Recent Reviews
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Love this location. Alex and Majid are amazing employees. They always make my dragon fruit refresher perfect.
Atmosphere: 5
Food: 5
Service: 5
Drinks are almost always made wrong, seems like staff don’t know half the drinks and what actually goes in them. Very slow , can take up to 15 minutes after ordering to get drink when no one else is in line.
Atmosphere: 3
Food: 2
Service: 2
I had a disappointing experience at this Starbucks. I ordered two of the same drink, but only one was rung in and made. When I realized the mistake, I lined up again to order my second drink. While I was waiting at the register, the employee came over, but instead of acknowledging me (who had been waiting in line), he immediately started taking the order of another customer who had just walked up to the pick-up counter. There was no explanation, and I was left standing there feeling ignored.
I understand mistakes happen and that stores get busy, but clear communication and fair service are important. If I had simply been told why the other customer was being prioritized, I would have understood. Instead, I left without my drink, which was very disappointing.
Service: 2
İ really appriciate for the fresh iced coffee but more thanks for Cristal and Mia. They were very nice and kind to us. Smiley and helpfull.
Atmosphere: 5
Food: 5
Service: 5
On multiple occasions, I have waited over 10+ minutes to wait for a Venti Frappuccino, despite being the only customer in line.
One instance, my order was placed out of 5 customers because the employees did not know how to make a frappuccino.
They do not know how to place the lids on properly, leading to spills and money being wasted over a 8 dollar drink.
Very disappointing, do not go here.
Atmosphere: 1
Food: 1
Service: 1
Fast service, decant food and drinks and pretty nice employees.
Atmosphere: 4
Food: 4
Service: 4
I've never encountered such a caring and customer-focused staff before. A special thanks to Melika and Majid for their outstanding service—they always brighten my day!
Atmosphere: 5
Food: 5
Service: 5
I'd give this place zero stars if I could.
Employees are inattentive and pretend like they can't see customers waiting.
Making customers wait 10 minutes before receiving service is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Lazyyy staff , i was waiting for two drinks for 15min and i was the only customer so no they were not even busy !
She was just casually cleaning the bar while i was waiting
Atmosphere: 1
Food: 4
Service: 1
Great Customer Service Experience. Clean store. Love my Matcha Latte. A little pricey. Vanilla syrup used to be only $12 & they raised it to $24 since covid. The staff told me that the syrups weren't selling like they used to at all other starbucks locations.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Please hire some experienced employees who can make drinks right or just get a qualified people who can manage this store.
Atmosphere: 1
Food: 1
Service: 1
Came here at 6 today and rudely got told that Starbucks is closed even though it closes at 8. Horrible service and I’m disappointed.
Expecting a tip in a drive thru is ridiculous
Great cold brew on a hot day
Atmosphere: 5
Food: 5
Service: 5
Bad behavior
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