It's my favorite gas station tims. The gas station cashier is always friendly and greets us when we walk in, and then the tims ladies in the mornings are very friendly. They get to know you a little so it feels very welcoming. I always pre-order and they always have it ready and waiting. Hands down friendliest tims in a gas station.
The best customer service I've experienced in Newmarket. The young lady who covers her hair working the drive-thru is always polite and pleasant, which makes my every days.
Atmosphere: 5
Food: 5
Service: 5
Chun Tse
There is a tall asian woman who usually takes order in the drivethru. She needs to have better customer service training or let go. Every time she comes on the intercom, she makes me feel depressed. She's rude, doesn't greet you, sounds like she's depressed, interrupts you when placing your order, just overall bad customer service. Plus, she gets you order wrong half the time.
Atmosphere: 3
Food: 3
Service: 1
Chloé Roy
I have been visiting this place in the evening for quite a while now. I am doing this review just to appreciate the guy with a medium beard, and I don’t know the cloth he wears on his head.
He always has a smile on his face. Most of the time I saw him handling the drive-thru all by himself, doing all the stuff very quickly while I was waiting for my food.
Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Chan
3 stars because life is tough and each Time Hortons gives you a different experience.
Everyone is trying to make it through the day. Some enjoy their work, others don't. Some work out of necessity and still struggle, and it's reflective in their work.
We all need to be a little more patient, kind, and most of all understanding. Food and atmosphere are pretty consistent from location to location.
Atmosphere: 3
Food: 3
Service: 5
Christian Roche
Most friendly Tim hortons I have visited. Drive through staff is incredibly friendly and made a recommendation about my drink that I ended up trying and it was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
DC Newmarket
I get drive through every morning and even if the line seems longs, it moves at a steady pace and they've never made a mistake on my order
Food: 5
Service: 5
Musah Pajaziti (djagreeable)
Good place for coffee take out
Atmosphere: 5
Food: 4
Service: 4
Paige Robart
Employee was sitting on the counter on his phone. Proceeded to make my food (with gloves on) but without washing his hands after being on his phone. Gross.
J Thibs
Dirty dirty dirty. Staff are not following basic hygiene rules when serving food
The worst Tim’s there is, completely messes up my order then try’s to blame me for it and refuses to give me my proper order or a refund, I’m sorry your so stupid you can’t even make a correct order no reason to take out frustration and be rude towards a paying customer. I am very disgusted with the badly red hair died girl that works there, she is completely incompetent and disrespectful stay far away from here or only use the drive through so that way they can’t descriminate you
It's my favorite gas station tims. The gas station cashier is always friendly and greets us when we walk in, and then the tims ladies in the mornings are very friendly. They get to know you a little so it feels very welcoming. I always pre-order and they always have it ready and waiting. Hands down friendliest tims in a gas station.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Breakfast Wrap, Bagels, Croissant
The best customer service I've experienced in Newmarket. The young lady who covers her hair working the drive-thru is always polite and pleasant, which makes my every days.
Atmosphere: 5
Food: 5
Service: 5
There is a tall asian woman who usually takes order in the drivethru. She needs to have better customer service training or let go. Every time she comes on the intercom, she makes me feel depressed. She's rude, doesn't greet you, sounds like she's depressed, interrupts you when placing your order, just overall bad customer service. Plus, she gets you order wrong half the time.
Atmosphere: 3
Food: 3
Service: 1
I have been visiting this place in the evening for quite a while now. I am doing this review just to appreciate the guy with a medium beard, and I don’t know the cloth he wears on his head.
He always has a smile on his face. Most of the time I saw him handling the drive-thru all by himself, doing all the stuff very quickly while I was waiting for my food.
Keep it up.
Atmosphere: 5
Food: 5
Service: 5
3 stars because life is tough and each Time Hortons gives you a different experience.
Everyone is trying to make it through the day. Some enjoy their work, others don't. Some work out of necessity and still struggle, and it's reflective in their work.
We all need to be a little more patient, kind, and most of all understanding. Food and atmosphere are pretty consistent from location to location.
Atmosphere: 3
Food: 3
Service: 5
Most friendly Tim hortons I have visited. Drive through staff is incredibly friendly and made a recommendation about my drink that I ended up trying and it was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
I get drive through every morning and even if the line seems longs, it moves at a steady pace and they've never made a mistake on my order
Food: 5
Service: 5
Good place for coffee take out
Atmosphere: 5
Food: 4
Service: 4
Employee was sitting on the counter on his phone. Proceeded to make my food (with gloves on) but without washing his hands after being on his phone. Gross.
Dirty dirty dirty. Staff are not following basic hygiene rules when serving food
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
No problem here
Atmosphere: 5
Food: 5
Service: 5
always great!
Atmosphere: 5
Food: 5
Service: 5
Didn't really go there got gas at esso
Atmosphere: 5
Food: 5
Service: 5
Super clean!!!
Atmosphere: 5
The worst Tim’s there is, completely messes up my order then try’s to blame me for it and refuses to give me my proper order or a refund, I’m sorry your so stupid you can’t even make a correct order no reason to take out frustration and be rude towards a paying customer. I am very disgusted with the badly red hair died girl that works there, she is completely incompetent and disrespectful stay far away from here or only use the drive through so that way they can’t descriminate you
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