Tim Hortons
1175 Mulock Dr, Newmarket
(905) 954-0009
Recent Reviews
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Tim Hortons is a great place for coffee and quick food. I really enjoy their coffee and donuts. The staff is friendly and the service is fast. It’s perfect for a quick break.😊😊
Atmosphere: 5
Food: 5
Service: 5
Garbage location, have allergic people preparing the food! Refusing to work At Tim Hortons standard, today found out that not only I have to pay full price for food, but also I would need to spread my own jam on my bagal, their excuse they are allergic to strawberry jam! No where in Canada or other locations strawberry jam is an allergenic, but at this location all of the sudden they are. If you people don't want to work, don't come to work! You're working by Tim Hortons standard. Never again stopping by here!!!
Atmosphere: 1
Food: 2
Service: 1
Great experience friendly staff great food
Atmosphere: 5
Food: 5
Service: 5
OK Food / Service
Atmosphere: 2
Food: 2
Service: 2
Order was wrong
What the hell is this crap ? This should not be allowed. Using the bottom of the pot. That gross nasty grains ruin all drinks.
The fact that the employees dont care about this. And use it anyways. Its rediculose.
Company better fix this issue across all franchises. 😡
Atmosphere: 1
Food: 2
Service: 2
Great place for a quick bite to eat and have a couple cold ones
Atmosphere: 5
Food: 5
Service: 5
Show, inaccurate, inefficient. Just bad. Tim’s customer service was to have the restaurant manager reach out over an issue, and it’s been 3 weeks. And if you pay for “extra” anything, like protein or sauce…you’re not going to get it.
Save you blood pressure…just avoid Tim’s.
Atmosphere: 1
Food: 1
Service: 1
Floors were actually a hazard today and I'm not sure if it was the has stations or Tim's responsibility but I wouldn't be surprised if someone fell today. The location was steady inside and with drive thru and the 2 men working were doing the best they could.
Atmosphere: 2
Food: 5
Service: 4
It's my favorite gas station tims. The gas station cashier is always friendly and greets us when we walk in, and then the tims ladies in the mornings are very friendly. They get to know you a little so it feels very welcoming. I always pre-order and they always have it ready and waiting. Hands down friendliest tims in a gas station.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Breakfast Wrap, Bagels, Croissant
Restaurantji Recommends
The best customer service I've experienced in Newmarket. The young lady who covers her hair working the drive-thru is always polite and pleasant, which makes my every days.
Atmosphere: 5
Food: 5
Service: 5
There is a tall asian woman who usually takes order in the drivethru. She needs to have better customer service training or let go. Every time she comes on the intercom, she makes me feel depressed. She's rude, doesn't greet you, sounds like she's depressed, interrupts you when placing your order, just overall bad customer service. Plus, she gets you order wrong half the time.
Atmosphere: 3
Food: 3
Service: 1
I have been visiting this place in the evening for quite a while now. I am doing this review just to appreciate the guy with a medium beard, and I don’t know the cloth he wears on his head.
He always has a smile on his face. Most of the time I saw him handling the drive-thru all by himself, doing all the stuff very quickly while I was waiting for my food.
Keep it up.
Atmosphere: 5
Food: 5
Service: 5
3 stars because life is tough and each Time Hortons gives you a different experience.
Everyone is trying to make it through the day. Some enjoy their work, others don't. Some work out of necessity and still struggle, and it's reflective in their work.
We all need to be a little more patient, kind, and most of all understanding. Food and atmosphere are pretty consistent from location to location.
Atmosphere: 3
Food: 3
Service: 5
Most friendly Tim hortons I have visited. Drive through staff is incredibly friendly and made a recommendation about my drink that I ended up trying and it was great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
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