Brew House Café & Deli

6650 Niagara River Pkwy, Niagara Falls
(905) 354-3631

Recent Reviews

Sort by
Prabesh Shrestha

Everything nice but poor customer service.

Atmosphere: 3

Food: 4

Service: 1

Annie Matharoo

I wish I could give zero. The servers are mad because you showed up to order. Extra money for hot water, the coffee was so sweet it was impossible to drink.

Atmosphere: 1

Food: 1

Service: 1

K

The way the staff spoke to me was not rude but not nice and I felt a bit awkward. A bagel sandwich and cafe latte tasted
better than I expected for my quick breakfast

Atmosphere: 2

Food: 3

Service: 2

Frank Lin

I don’t know if it’s because my English is bad or my aunt’s ears are bad, but I specifically said the iced latte was “sugar-free”, but what I received was a hot latte that was so sweet...I’m speechless!

Atmosphere: 4

Food: 3

Service: 2

Jaishaanth Suresh

I was skeptical to go to this cafe after seeing poor reviews but I still decided to give it a shot. The middle aged employee named Shounya/Shonya took my order incorrectly and when I asked her if she can get it replaced, she gave me a face saying “The item you are asking isn’t there on your bill. So you have to pay the full amount for the item”. Like seriously? Pathetic customer service and crass behaviour by the employee.

Atmosphere: 1

Food: 3

Service: 1

Tamara Bird

really disappointing matcha, sweet and syrupy

Maya Jaworski

I honestly don't understand such low reviews. Guys were super sweet, coffee was perfect. You can get sugar and sleeves for hot drinks on your own. Price was great, I'd say slightly cheaper than any Starbucks. Pastry was tasty.

Atmosphere: 5

Food: 5

Service: 5

R C Boyle

Great pastries. Coffee was just ok.

Antoine Matar

Rude service. They also gave me a non insulating cup for a very hot coffee. I ended up spilling most of it.

Atmosphere: 1

Food: 1

Service: 1

J Stone

Tasty pastries.

My partner thought the cheese was going to be in the cheese croissant but it was on top. Still good and would do again.

The cinnamon roll was very good. Exactly what I thought it would be.

Mall like atmosphere

Parking: Parking at table rock was expensive compared to stuff around the corner.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Iced Coffee and Cheese Croissant

Emz Bang

Worst french vanilla ive tasted, lots of flies in the pastry

Atmosphere: 1

Food: 1

Service: 1

Vlad

Beyond bad

Rudyard Dwight Orozco Ramirez

The French vanilla wasn't so good way to sweet.. but that handwriting is BEAUTIFUL!!!

Yousef Abu Amireh

Rude attitude. Worst employees I ever seen. White lady mid age. I came at 9pm, she told we already closed. I only asked is there other places to get coffee? She told me yes keep walking. After proceeded in my way. I saw them from distance laughing and repeating the story.

James Cooper

Awful coffee and awful service when we asked for a different one

Atmosphere: 1

Food: 1

Service: 1

Loading...