Got coffee during walking tour. Pike place and added cream , appeared to be ok. Continued walking and took a drink to find out cream was sour. To far by the time to walk back .
Food: 1
David Soegiarto
So they posted grande cold brew is $6.75 CAD. I asked for small cold brew, which the barista claimed is $6.50 before tax. I got charged $7.93. HST tax is 13%. You do the math.
Atmosphere: 3
Food: 3
Service: 2
Viraj Perera (Hyperactive)
Undoubtedly the worst Starbucks in Ontario—let alone in Niagara Falls. I was charged $11 for a single oat cortado, when the normal price is $4.35.
This location doesn’t offer anything special, and the only thing they seem to know is how to serve substandard coffee at outrageous prices. The staff were extremely unprofessional, and I honestly wonder why Starbucks continues to keep this store open—it’s hurting their brand more than helping it.
Atmosphere: 1
Food: 1
Service: 1
Zivvy Ortiz Morales
I should have anticipated this was a license location rather than a corporate one. I ordered two drinks, but the size cups I desired were unavailable. I opted for the smaller version, which I understand. However, the most frustrating aspect was that after I checked my app, the cost was significantly higher than usual. I acknowledge that we were nearing closing time, but I believe we could have provided better service instead of ignoring the issue for an extended period.
I would not recommend this establishment and will not return.
Atmosphere: 1
Food: 3
Service: 1
Alex Kleiner
$2 for a cup of water even with a coffee purchase? Really?
Atmosphere: 1
Food: 1
Service: 1
Darwin Zapata
Made up prices store
Chad J
Everything is twice the price as a reg Starbucks lol
Atmosphere: 1
Food: 4
Service: 4
Rachelle Lopez
The only thing positive is it’s not busy and clean. The prices are ridiculous and Niagara should stop the gouging of Tourists Tax for local. Hire nicer people that actually want to work. It’s conveniently located as you go up to The Brock hotel
Atmosphere: 5
Food: 1
Service: 1
Myunghei Shiny Lee
I was really surprised by how overpriced this place is. I ordered a tall iced coffee and was charged $6.71. Just this morning, I had a grande latte in Toronto for only $5.93, tax included — so this felt like a rip-off. Out of curiosity, I asked the staff about the price difference, and they told me it’s because the taxes are higher here. Really? Niagara and Toronto have different tax rates? I would’ve almost believed it if they had just said the tip was included. Disappointing.
Avoid this location - food poisoning alert My son ordered a drink from this location last night at around 10 PM. He was sick the whole night and I ended up having to call 911 to send an ambulance and sent him to ER. He was diagnosed with food poisoning and the doctor used the attached medication to calm him down. He is still not feeling well. Avoid this location!
Atmosphere: 1
Food: 1
Service: 1
Nora Dunn
Inflated prices. My discovery cup was $48. Dirty tables. Drinks not make correctly.
James H
The girl at front service is horrible. The girl at front seems to not want to work there at all. There were a lady with kids trying to order before me, she walked away because she refused to make change for her drink or something. I thought the lady with kids was being hard or something. Then when I ordered summer skies drink, saw recipt with summer berry refresher, I was politely told her I ordered the summer skies drink, she is shut me off telling me that's a refresh drink it come with lemonade. It's horrible trying to misleading customers. However, thanks for the other girl who is making drink at the back. I told her her coworker was trying to tell me the skies drink comes with lemonade, she is friendly and way more energetic and immediately said don't worry I will make the right one for you. I feel bad for the girl making drink has to work with coworker like that.
Henry Hoang
The worst Starbucks I have in my live. Starbuck should do something
Ricky Khurana (Real Estate Expert)
SUPER EXPENSIVE! We had ordered 3 drinks, one tall and 2 grande, 4 sandwiches and 2 croissant, the bill was very over $110!! Crazy
Got coffee during walking tour. Pike place and added cream , appeared to be ok. Continued walking and took a drink to find out cream was sour. To far by the time to walk back .
Food: 1
So they posted grande cold brew is $6.75 CAD. I asked for small cold brew, which the barista claimed is $6.50 before tax.
I got charged $7.93. HST tax is 13%. You do the math.
Atmosphere: 3
Food: 3
Service: 2
Undoubtedly the worst Starbucks in Ontario—let alone in Niagara Falls. I was charged $11 for a single oat cortado, when the normal price is $4.35.
This location doesn’t offer anything special, and the only thing they seem to know is how to serve substandard coffee at outrageous prices. The staff were extremely unprofessional, and I honestly wonder why Starbucks continues to keep this store open—it’s hurting their brand more than helping it.
Atmosphere: 1
Food: 1
Service: 1
I should have anticipated this was a license location rather than a corporate one. I ordered two drinks, but the size cups I desired were unavailable. I opted for the smaller version, which I understand. However, the most frustrating aspect was that after I checked my app, the cost was significantly higher than usual. I acknowledge that we were nearing closing time, but I believe we could have provided better service instead of ignoring the issue for an extended period.
I would not recommend this establishment and will not return.
Atmosphere: 1
Food: 3
Service: 1
$2 for a cup of water even with a coffee purchase? Really?
Atmosphere: 1
Food: 1
Service: 1
Made up prices store
Everything is twice the price as a reg Starbucks lol
Atmosphere: 1
Food: 4
Service: 4
The only thing positive is it’s not busy and clean. The prices are ridiculous and Niagara should stop the gouging of Tourists Tax for local. Hire nicer people that actually want to work. It’s conveniently located as you go up to The Brock hotel
Atmosphere: 5
Food: 1
Service: 1
I was really surprised by how overpriced this place is. I ordered a tall iced coffee and was charged $6.71. Just this morning, I had a grande latte in Toronto for only $5.93, tax included — so this felt like a rip-off. Out of curiosity, I asked the staff about the price difference, and they told me it’s because the taxes are higher here. Really? Niagara and Toronto have different tax rates? I would’ve almost believed it if they had just said the tip was included. Disappointing.
Atmosphere: 2
Food: 3
Service: 1
Overpriced Starbucks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Avoid this location - food poisoning alert
My son ordered a drink from this location last night at around 10 PM. He was sick the whole night and I ended up having to call 911 to send an ambulance and sent him to ER. He was diagnosed with food poisoning and the doctor used the attached medication to calm him down. He is still not feeling well. Avoid this location!
Atmosphere: 1
Food: 1
Service: 1
Inflated prices. My discovery cup was $48. Dirty tables. Drinks not make correctly.
The girl at front service is horrible. The girl at front seems to not want to work there at all. There were a lady with kids trying to order before me, she walked away because she refused to make change for her drink or something. I thought the lady with kids was being hard or something. Then when I ordered summer skies drink, saw recipt with summer berry refresher, I was politely told her I ordered the summer skies drink, she is shut me off telling me that's a refresh drink it come with lemonade. It's horrible trying to misleading customers. However, thanks for the other girl who is making drink at the back. I told her her coworker was trying to tell me the skies drink comes with lemonade, she is friendly and way more energetic and immediately said don't worry I will make the right one for you. I feel bad for the girl making drink has to work with coworker like that.
The worst Starbucks I have in my live. Starbuck should do something
SUPER EXPENSIVE! We had ordered 3 drinks, one tall and 2 grande, 4 sandwiches and 2 croissant, the bill was very over $110!! Crazy
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